Responsibilities:
- Oversees and manages daily operations of the outlet to ensure smooth operation and maintain quality standard of services including cleanliness and maintenance
- Plan continuous improvement activities within the outlet
- Deploy customer service standards within the outlet to drive organisation's customer experience goal
- Monitor team's adherence to the organisation's food waste management Standard Operating Procedures (SOPs)
- Perform audit on staff adherence with the organisation's personal, food and beverage hygiene standards
Requirements:
- At least 3 years experience in the related field
- Exceptional communication and interpersonal skills
- Excellent problem-solving skills
- Passion to deliver exceptional customer service experience
- Posses good organisational skill and business acumen
