x
Get our mobile app
Fast & easy access to Jobstore
Use App
Congratulations!
You just received a job recommendation!
check it out now
Browse Jobs
Companies
Campus Hiring
Download App
Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Customer Service Officer - Research & Statistics (Public Sector)
 banner picture 1  banner picture 2  banner picture 3

Customer Service Officer - Research & Statistics (Public Sector)

Scientec Consulting Pte. Ltd.

Scientec Consulting Pte. Ltd. company logo

Job Responsibilities:


Survey Preparation

  • Prepare the layout and proofreading of surveys in hardcopy and electronic formats.
  • Email electronic copies (excel or PDF format) of the survey to respondents.
  • Test survey validations and rules in the electronic survey platform.


Survey Fieldwork

  • Answer phone and email queries from respondents to ensure the accuracy of the survey.
  • Conduct follow up call chasers and reminders.
  • Data entry of selected survey returns into the survey system.
  • Maintain a call log to keep track of contact rate.
  • Conduct random checks of data entered survey forms to ensure data accuracy.
  • Assist officers in data clarifications.
  • Perform desktop research on the internet for supplementary information


Looking for:

  • Singaporeans only
  • Have at least one (1) year of experience in market research, customer service, sales or survey interviewing
  • Data entry experience
  • Tech savvy with good working knowledge of Microsoft Word and Microsoft Excel
  • Proficient in English (spoken & written) and have the confidence to conduct surveys in English over telephone interviews.


Interested candidate may apply via email to [email protected]. All job applications will be processed with strict confidence and only shortlisted candidate will be contacted.



Chloe Chew (R1768631)

ScienTec Consulting (ScienTec Personnel) - 11C5781

Sharing is Caring

Know others who would be interested in this job?

Similar Jobs
Assistant Manager/Manager (Quality Service Department)
National Environment Agency
Quick Apply
Customer Care/ Social Service Executive (Healthcare, 5.25 Office Hours) @WEST #HAL
Recruit Express Pte Ltd
Quick Apply
Senior Staff Nurse, Intensive Care Unit
Farrer Park Hospital Pte. Ltd.
Quick Apply
Customer Support Coordinator
Modern Asia Environmental Holdings Pte. Ltd.
Quick Apply
Customer Service Representative (Automobile)
Recruit Expert Pte. Ltd.
Quick Apply
Customer Support Officer - Call Centre / 12 months renewable contact
Evo Outsourcing Solutions Pte. Ltd.
Quick Apply
Service Engineer (MNC/Marine/Travel/transport/Attractive remuneration)
Cvista Hr Consulting Pte. Ltd.
Quick Apply
Customer Service Officer
Tdcx (sg) Pte. Ltd.
Quick Apply
Accounts Assistant (AP/GL, up to $3,000)
Recruit Expert Pte. Ltd.
Quick Apply
Customer Support Officer (East, 6-month Contract)
Recruit Expert Pte. Ltd.
Quick Apply