Job Description
Key Responsibilities:
- Performs all standard service activities through Tier I with assistance. Able to perform routine preventative maintenance within established timeframes.
- Responds to fab issues by communicating with other engineers. Verifies operational quality of system equipment with assistance.
- Demonstrates the ability to follow all checklists and procedures. Ensures correct Revs of procedures and schematics are available prior to performing work with supervision.
- Strives to perform BKM’s assisted. Uses knowledge management systems. Follows all IP guidelines.
- Able to diagnose and resolve basic technical problems. Understands and supports escalation plan. Supports seniors for Day-Day CM resolution. Seeks to learn and understand fundamental theories. Learns to read and understand circuit diagrams. To train / OJT in primary product and platform.
- Learns and applies diagnostic techniques and the use of documentation and test equipment with assistance from senior engineers.
- Develops the ability to represent Applied Materials to the customer. Uses good customer service skills at all times while maintaining a professional demeanor. Displays respect for the customer by maintaining an orderly work area.
- Complies with all safety procedures and consistently demonstrates safety as a value.
Functional Knowledge:
- Develops skills to perform basic activities in own job.
Business Expertise:
- Understands how the assigned duties integrate with others in the team.
- Develops responsibility for customer satisfaction within work area.
Leadership:
- Has no supervisory responsibilities.
Problem Solving:
- Uses existing procedures to solve straightforward problems; has limited opportunity to exercise discretion.
Impact:
- Impacts the accuracy of own work; receives close supervision; duties are clearly defined, and methods and tasks are described in detail.
Interpersonal Skills:
- Uses communication skills and common courtesy.
