Location: Central
Position: Customer Service Associate (Alternate 5.5 days work week) (Job ID:19195)
Job Description
• Prepare quotations and process purchase orders from customers
• Provide high level telephone, email and web chat support to our customers
• Process claims arising from shipment delays, defective items, wrong pricing, etc.
• Rectify part number errors, request lead time changes to suppliers
• Liaise with stakeholders on customers’ orders
• Encourage customer to order through e-commerce store
Requirements
• Minimum GCE “O” Level Qualification
• Possess a service-oriented mindset with excellent customer service skills
• Good communication and interpersonal skills
• Able to multi-task and work in a fast-paced environment
• Proficient in MS Office (especially in Microsoft Excel)
Interested applicants please send your resume to [email protected] with email subject header "Job Application for Customer Service Associate (Alternate 5.5 days work week) (Job ID:19195)".
We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.
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Koh Siew Xing
EA Registration No: R22104418
Pasona Singapore Pte. Ltd.
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