Location: Central
Position: Customer Service Associate (Alternate 5.5 days work week) (Job ID:19195)
Job Description
• Prepare quotations and process purchase orders from customers
• Provide high level telephone, email and web chat support to our customers
• Process claims arising from shipment delays, defective items, wrong pricing, etc.
• Rectify part number errors, request lead time changes to suppliers
• Liaise with stakeholders on customers’ orders
• Encourage customer to order through e-commerce store
Requirements
• Minimum GCE “O” Level Qualification
• Possess a service-oriented mindset with excellent customer service skills
• Good communication and interpersonal skills
• Able to multi-task and work in a fast-paced environment
• Proficient in MS Office (especially in Microsoft Excel)
Interested applicants please send your resume to [email protected] with email subject header "Job Application for Customer Service Associate (Alternate 5.5 days work week) (Job ID:19195)".
We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.
By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.
Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,
EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.
PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.
Please find Privacy Policy Agreement from the below link.
http://www.pasona.com.sg/privacy.html
Koh Siew Xing
EA Registration No: R22104418
Pasona Singapore Pte. Ltd.
EA License No:90C4069
