Job Scope:
· Daily frontline operations
o reception – attending to public enquiries and public collecting documents such as result of search of marriage records and extract copy of certificate, registering couples for solemnisation, assisting public to submit applications eKiosk
o counter – preparing couples for VDSD interview session with Kadi, assist public for ROMM services such as applications for marriage, letter of recommendation (LOR), revocation of divorce, change solemnisation details
· Administrative support
o processing, preparing and issuing acknowledgement letters for cancellation of marriage applications
o screening of applicants for matters such as past marriage records
o processing applications for old marriage records and extract copy of the records by searching hard copy registers at ROMM or reviewing microfilms at for old marriage records which are not in the system
o ensuring completion of attendance of ad hoc Kadi/Naib Kadi providing coverage of duties
assigning of cases such as marriage applications to ROMM Kadi
Working Arrangement:
Location: May be deployed to either locations to assist manpower needs (Dhoby Ghaut/Bukit Merah)
Working Hours:
Bukit Merah
Mon – Thurs
8.00am to 5.30pm
Fri
8.00am to 5.00pm
OR
Dhoby Ghaut
Mon – Thurs
8.00am to 5.30pm
Fri
8.00am to 5.00pm
Sat
8.00am to 12.00pm (On roster)
Contract Duration: 3 Months (extendable subjected to performance)
Job Requirements:
- Working experience in customer service/admin roles will be helpful
- Proficiency in Microsoft applications
