Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.
We are currently looking to hire L2 Support (non-murex)
This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.
Job Type: One-year Renewable Contract
Job Responsibilities:
• Taking L1 and L2 support of existing BAU systems.
• Taking the ownership of investigating the root causes within SLA
• Manage the lifecycle of Jira tickets.
• To coordinate and support infrastructure maintenance activities.
• To manage implementations of new application releases
• adhering to the best practices of the release management process.
• To work with various partners such as Peer Application Teams, Infrastructure, Vendors, Security and Change teams, to provide seamless support for the business.
• To manage Production issues by responding in a timely manner in accordance with the Service Level Agreement with the Business.
• To enhance existing support process to maintain/improve service level & quality.
• Linux and Maria DB/Any database knowledge is must
Requirement:
• More than 5 years Application Support Experience will be highly considered.
• Familiar with MariaDB, KAFKA, Openshift, Jenkins, BitBucket
• Possess experience and proficiency in UNIX Shell/Perl Scripting
• Knowledgeable on Java, HTML and JavaScripting.
• Effective communicator, with the ability to communicate with business/users
• Independent, proactive and demonstrate 'can-do' mentality
• Strong team player
• Ability to work under pressure and deliver excellent results.
Working Hours :-
· Time : 9 to 6PM
· If there are deployments and incidents after office hours, staff needs to be flexible to work beyond office hours. Time-off is allowed if work more than 4 hours
· If the staff work the previous night, the time can be adjusted so that the staff can recover and have sufficient rest.
WHAT’S ON OFFER
You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.
To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.
CONSULTANT DETAILS
Consultant Name: Preethi Kanthappan
Reg No: R1765546
Avensys Consulting Pte Ltd
EA Licence 12C5759
Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.
