Job Responsibilities:
- Develop a deep understanding of the furniture products being offered for sale
- Stay informed about the features, benefits, and specifications of each product
- Be able to effectively communicate this knowledge to customers
- Provide exceptional customer service to all clients
- Assist customers in selecting furniture that meets their needs and preferences
- Address customer inquiries, concerns, and issues promptly and professionally
- Process sales transactions accurately and efficiently
- Keep accurate records of customer interactions, transactions, and inventory
- Collaborate with other departments, such as delivery and finance, to ensure a smooth sales process
- Set and achieve sales targets and goals
- Monitor individual and team performance against sales objectives
- Implement strategies to meet or exceed sales targets
- Report to the assistant store manager
Job Requirements:
- Experience in using Zendesk CRM is advantageous
- High End/Furniture industry experience regarded as a bonus
Vault Personnel Pte Ltd
EA Licence No: 20C0275
Tan Li Yen
Registration Number: R23115268
