Responsibilities
· Support daily operation on troubleshooting and repair of equipment related issues
· Attend to breakdown repair and recovery of operational equipments.
· Carry out preventive maintenance, calibration and corrective repair works on a timely basis
· Reduce equipment downtime and enhance equipment performance through quality maintenance works.
· Proper recording of works carried out on equipments.
· Troubleshoot and rectify electrical and mechanical system faults on equipments.
· Drive improvements in equipment, product quality, productivity and safety.
· Improve machine performance and efficiency by providing effective troubleshooting, maintenance and engineering support for operations.
· Support projects such as machine upgrading, software/hardware changes, etc.
· Assist customers with queries, provide information to help what customers want or need to order, recommend items.
· Assist with customer complaints and problems. Resolve enquiries. Process refunds for customers.
· Support daily distribution operations. Assist deliveries in replenishment of company products.
· Meet set productivity and goals. Work to improve and increase customer satisfaction.
Requirements
· Possess Diploma, NITEC, NTC-2 or ITC Mechatronic Engineering is preferred
· 2-3 years' relevant experience in automation systems and hands-on technical experience.
· Basic knowledge of PLC and electrical system
· Good communication and interpersonal skills.
· Meticulous and result oriented.
· Able to multi-task and work under tight timeline.
· Good team player but able to work independently.
· Willingness to learn, self-motivated, possess a can-do and positive attitude.
· Resourceful in seeking out methods/solutions to solve problems and achieve targets.
