Contract Duration: 6 months to 1 year
Responsibilities:
- Responsible to ensure effective and accurate processing/releasing all sales orders to enter timely in system and orders to meet delivery as per First Confirmation Date given by customers.
- Perform order validations with high level of accuracy and consistent with the terms and conditions on customer’s purchase orders.
- Act as an intermediary between customer and multiple departments including sales, procurement, planning, quality control, regulatory, production and warehouse/logistics department on handling complaints, customer master information record (CMIR), credit block issues, shipping discrepancies, reverse logistics/returns.
- Prioritization and tracking of customer’s orders in system, review and escalation risk and opportunities to the supply planning team during the Monthly S&OP and ASF meetings
- Ensure on-time delivery, customer complaint and high service level fulfilment
Requirements:
- Min. Diploma/Degree in any discipline with at least 2 years’ experience in order fulfilment or sales support scope
- Prior SAP experience in Sales & Distribution (SD) module or Order-to-Cash (O2C)
- Good interpersonal skills, customer oriented and a team player
- Fast learner, able to work independently with minimum supervision
- Proficient with Microsoft Office
- Able to start immediate!
Interested applicants, please email your updated CV to [email protected] for more information.
Recruiter's Ref Code: #HHM
EA Personnel No: R21103938
EA Personnel Name: Reina Ng Hwee Min
Company Registration Number: Recruit Express Pte Ltd (99C4599)
