Your main responsibilities will include:
- Managing & monitoring system performance and ensuring reliability and availability
- Installing, configuring, and maintaining operating systems, application software
- Anticipating & troubleshooting systems-related issues
- Continual maintenance of security, including backup and redundancy strategies
- Liaising with 3rd party vendors, IT providers, etc. for support where required
- Providing Level 2 and 3 support and collaborating with IT teams to ensure seamless integration of systems
- Providing technical support to end-users and resolving technical inquiries
- Staying updated with the latest trends and developments in IT systems and technologies