Location: Paya Lebar (PLQ)
Working Hours: Monday - Friday; 8.30am - 5.30pm (Office Hour - Minimum OT Support when required)
- Coordinate, diagnose and troubleshoot incoming employees’ calls
- Provide support services to employees with technical problems and information technology issues involving desktop, laptop or network services from local personnel or from employees using network remote access
- Provide timely resolution of problems or escalation on behalf of customer to appropriate technical personnel
- Provide case status updates to management and end-users
- Support and maintains effective relationships with users
- Acquisition, configuration, management, break/fix, applications installation & configuration, upgrades of company approved desktop and laptop devices
- Manage and ensure IT assets (hardware, software) accuracy
- Mobile device and cell phone telecommunications management – Provisioning, assigning, managing, cell phone contracts, and phone numbers. Provisioning for mobile device approved by the organization
Qualification & Requirements
- Diploma in Computer Science/Information Technology or its equivalent
- At least an internship experience
- Strong communication, social awareness and good interpersonal skills
- A meticulous, organized, result oriented and resourceful team player
- A highly motivated individual who works independently with little supervision
Interested candidates, please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - https://go.persolkelly.com/job/apply/8056
We regret to inform you that only shortlisted candidates will be notified.
Siow Ee Sheng | REG No : R23118145
PERSOLKELLY SINGAPORE PTE LTD | EA License No : 01C4394
This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.
