Job Responsibilities
- Welcome guest in a warm and friendly manner.
- To provide excellent customer satisfaction through exceeding expectations of guests.
- To provide excellent customer service to guest in a timely and friendly manner, ensuring diners a pleasant dining experience.
- Upsell promotional items.
- To perform quality checks in ensuring guests are enjoying their meals and take appropriate action to correct any problems (if any).
- Perform day to day pre-opening and closing activities as per SOPs.
- To adhere to service SOPs.
- Ensure that food hygiene and safety standards are maintain and comply.
- Maintain day to day outlet cleanliness.
- Perform general housekeeping and equipment maintenance duties.
- Report on time, in proper uniform and grooming standard.
- Work together with other team members to provide good quality service.
- Assist in dishwashing duties as and when required.
- Execute any other duties as assigned.
Education
- Min. GCE “N”/ “O” Level, customer service certificate or any related fields.
Experience
- No experience/ At least 1 year of experience working in customer service or relevant experience in F&B.
- Pleasant, friendly, cheerful and able to work under pressure and in a high-volume environment.
Benefits
- Staff Discount
- Medical Benefits
- Meal Benefits
- Career Progression
- Flex-health Benefits
