- Position: IT Support Assistant/ Executive
- Location: Jurong Area (Nearest MRT: Lakeside)
- Working hours: 5-day work week Monday to Friday, 9.00 am - 5.30 pm
- Salary (commensurate with experience) : Up to $3300 + Commission + Variable Bonus + 14 days Annual Leave + Medical Benefits
- Duration: Permanent
- Industry: Moving and Logistics Service
Main Responsibilities:
- Perform Imaging of Apple machines iPads /MacBook
- Know how to reinstall macOS, iOS and Windows
- Coordinate with the operations team for Logistics (when required)
- Regularly check, update, and patch systems to ensure all equipment meets Apple’s standards
- Provide technical support for desktop/ laptop troubleshooting repair and upgrade, network and telephone set up
- Provide technical support for Server maintenance (Windows Server 2003) and network recourses, security and access control (Win 2003 Server, Active Directory)
- Provide technical support for Wired and wireless network, user issues (hardware/software usage) refer to supplier if escalation is needed
- Email setup for new iPhone units
- Ensure data backup for sever workstation and MS Outlook mail
- Removal of virus/spyware/malware
- Assess and suggest products to improve IT systems and deployment as required by the company
- Work with suppliers to handle software/hardware replacements, purchases, or upgrades
- Prepare monthly and ad-hoc reports.
- Manage IT-related contracts and projects for the company
- Any other ad-hoc duties related to IT and administration
Requirements:
- Minimum diploma in Computer Science/ Information Technology
- Minimum one year of relevant experience
- Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only
Email to: [email protected] for more information.
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***We do not charge our candidates any referral fee nor bind them with any contract.***
Lun Xin Yi
Executive Consultant (APAC)
EA No: 13C6684
Reg no.: R24121086
Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.
If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.