LCentral is a reputable Premier English Specialist providing quality enrichment for students from N1 to P6 since 2008. We are seeking a dynamic candidate as a full-time Customer Service Officer.
Job Responsibility
Customer Service Officers are key to supporting the daily operations of the business and managing customer service relationships. The primary responsibilities include:
- Assist in the day to day administration of the centre (roster, scheduling, payments, etc.)
- Assist in student enrolments (enquiries, assessments, registration, etc.)
- Assist in scheduling classes to ensure optimal use of resources (classrooms, materials, etc.)
- Record keeping
- Establishing excellent rapport with parents, children and teachers
- Responsible for maintaining brand standards (image and presentation, safety and hygiene)
- Ensuring a positive and nurturing learning environment
Requirements
- Training will be provided
- Proficient in standard English (required)
- Customer-oriented (required)
- Bilingualism is an advantage
- 5-day work week
- Able to start work immediately
Benefits
- Progressive salary increment
- Incentives and rewards
- Staff benefits for your child
Please only apply if you meet the requirements.
Only short-listed candidates will be contacted for an interview.
