Responsibilities:
• Work closely with the Assistant Manager to deliver courteous and efficient services to guests, handling guest complaints, requests, and inquiries with responsiveness and tact.
• Maintain regular communication with Concierge, Reception, Bell Counter, and Front Office Cashier regarding guest arrivals and departures.
• Establish rapport with in-house guests and those on extended stays, providing assistance as required.
• Conduct courtesy calls to guests to ensure their comfort and satisfaction.
• Stay informed about tourist-related information to better assist guests.
• Manage and replenish stock of promotional materials for daily operations.
• Approach any additional tasks assigned by superiors with diligence and professionalism.
Requirements:
- Able to work rotating shifts, weekends and public holidays
By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.
EA License No: 24C2352
EA Personnel No: R24123724
EA Personnel Name: Tiffany Ng Xin Yi
