Project Executive - (Healthcare Sector)

Duration: 2 Years

Working hour: Tuesday - Saturday (11am-8pm)
Salary range: $3,700 - $4,000

Responsibilities:

• Support in overseeing daily operations, including roster planning, manpower flow allocation, and staff performance appraisals.
• Manage escalation from team when required.
• Monitor performance real-time and manage resources to meet service level agreements by conducting audits and performance reviews and providing training/orientation if required.
• Prepare and maintain statistics and reports.
• Share updates with the team and execute new workflows and improvement initiatives.
• Handle feedback from internal and external parties by conducting investigations and implementing service recovery measures.
• Manage and resolve complex feedback escalated by Service Team Leaders and handle staff disciplinary issues.
• Manage staffs’ employment records, health screening records, vaccination records, training records.
• In charge of manning contractual and billing matters (Timesheet verification).

Requirements:

• Diploma or Degree in any discipline.
• Previous experience in a customer service or supervisory role, preferably in the healthcare sector.
• Strong leadership skills with the ability to motivate and inspire a team.
• Meticulous and excellent communication and interpersonal skills.
• Ability to handle pressure and resolve conflicts effectively.
• Proficient in MS Office applications.
• Candidates with experience working in a healthcare environment will be preferred.

- This hiring is support by NTUC e2i -

To apply:

1. WhatsApp me (8130 1303)
2. Quote: PE

Good Job Creations Pte Ltd

Bowie Chin
EA License No: 07C5771

EA Registration No: R2198732