Our client is a leading MNC.
This is a temp 2 weeks role - from 16 Sep 2024 to 27 Sep 2024.Please only apply if you are willing to go for 2 weeks' short temp role.
Location - Lorong Chuan Area
Good understanding of ITIL Concepts and IT Operations procedures.
- Experience in handling desk side & basic Network troubleshooting & technical
issues objectively.
- Co-ordinates with central IT teams for major IT issues and outages.
- Drives local regional projects and involves Central IT teams.
- Should get regularly updated on IT initiatives and mitigate local needs.
- Understand how IT Support relate to others within team and how team integrates with others in function/sub-function.
- Recognizes and resolves the L1.5, L2 issues using existing tools and
methodologies to solve problems.
- Ensures reported issues are resolved and action plan explained to user and obtain satisfaction report.
- Ability to contribute independently with increased responsibilities.
- Awareness of general business activities, enterprise-wide is essential.
- Ability to interact and initiate dialogue with internal customers.
- Effectively communicates with external vendors for the need of support and services.
- Ability to do professional training and presentation to his peers and internal customers on programs and processes.
- Should have 3-5 IT desk-side/client years of experience with a Graduation.
Next Step:
Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package. Simply click on 'Apply here' to drop your resume or email at [email protected].
Susmita Sahu
EA License No: 91C2918
Personnel Registration Number: R23114076
