- To plan, develop and implement the organizational strategy and framework for patients’ relations and positive experience in the patients' journey of care in Community Hospital.
- To oversee and be responsible for the communications and patients’ relations matters of Community Hospital, through befriending and building a strong rapport with the patients and their family.
- To collaborate with HODs and line staff to operationalize the patients experience strategy.
- To provide expertise and resources in educating the HODs and line staff in the philosophy and techniques of patients experience improvement.
- To set benchmarks/targets for evaluating the effectiveness of the patients’ relations services and programmes for the purpose of continuous improvement.
Requirements:
- Atleast 5 years of Patient Relation Service Management experience preferably in healthcare industry
- Immediate starter is preferred
Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]
EA License No.: 13C6305
Reg. No.: R2093254
For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.
