- Front desk duty:
- To answer calls, reschedule appointments with clients if caseworkers are on medical leave or not around
- To check voice mails and take messages for caseworkers
- To consider and implement any other changes needed to create a smooth client experience when clients receive services from our FSC
- Support the administration and maintenance of disbursement from the petty cash float and keep all documentations updated.
- Oversee and coordinate the necessary requirements for internal and external meetings:
- To extract and collate needed statistics from SSnet that is required for all meetings and reporting required to stakeholders
- Do up meeting slidesTo set up and maintain regular staff meetings and board meetings to relevant parties
- Oversee and manage the admin email account and support intake duties of the agency:
- Check admin email account thrice a day.
- Support the intake duties and work closely with the intake team of the agency by triaging the email referrals from stakeholders and maintaining records of intake outcomes
- Support intake duties with caseworkers, where required
- Regular checks on admin email account to ensure all enquiries are attended to
- Oversee and coordinate staff and agency compliance to MS funding indicators
- File / Keep a record of Staff's training applications, accreditation status. Undertake twice a year reporting to MSF department on indicators.
- Demonstrate good understanding of FSC Funding Model and key indicators needed
- Work closely with IRG persons and HOC/ senior caseworkers in MWS to ensure the agency's compliance to MSF funding indicators
Job Requirements
- Min Diploma in any course
- Experience in social work will be highly advantageous
We regret that only shortlisted candidates will be contacted
Interested candidates please send your resume to [email protected]
Consultant: Tan Ming Hui, Michelle (Magdelene)(R21101623)
Recruit Express Pte Ltd (99C4599)
