Your new company
This is a government firm with a strong presence and branding.
Your new role
- Answer incoming queries and address in a professional and timely manner
- Provide accurate and detailed information to customers regarding products and services
- Resolving customer issues, complaints or concerns with empathy and problem-solving skills
- Documenting customer interactions and maintaining accurate records in the database
- Adhering to company policies and procedures while maintaining a positive and customer-centric attitude
- Adhoc duties as assigned by Supervisor
What you'll need to succeed
- Minimum 2 years of experience in contact centre or similar environment is preferred
- Proficient in MS Office applications
What you'll get in return
This is an excellent opportunity to be part of a public organisation. You will be part of a collaborative working environment and you will gain exposure to the environment.
What you need to do now
If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Francesca at Hays on +65 6027 2257 or email [email protected] for a confidential discussion. Referrals are welcome.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
EA Reg Number: R1660446
EA License Number: 07C3924
Company Registration No: 200609504D
