Primary Contacts
Head, Business T&O Management, Business (Business Domains / Product Development)
Group Technology and Operations teams
Key Responsibilities (Internal Reference)
- Business requirements (jointly with BU Specialist)
- Functional requirements (incl. input/output, data, security)
- Non-functional requirements
- Standard operating procedures, manuals and Release notes
Job Responsibility
· Requirements Analysis & Elicitation
- Collaborate with BU Specialists to elicit and review business requirements
- Analyse and document the "to be" business and operations processes based on the agreed requirements and / or function points, perform impact assessment
- Responsible to analyse and define detailed functional and non-functional requirements based on business requirements
- Monitor and manage risks /issues related to requirements
- and scope creep
- Write business functional release notes and contribute to deployment plan
· Team Collaboration
- Transition functional and non-functional requirements to System Analysts, and ensure a clear and complete understanding of the requirements
- Work with Test Manager to translate business requirements into test scenarios
- Facilitate / provide "Train the Trainer" on application
- enhancements
- Maintain up to date knowledge base related to application features and processes (subject matter expertise)
· Testing & Scope Management
- Clarify test findings escalated by Test Manager and
- classify the findings accordingly (either as a defect or
- change request)
- Perform impact assessment and estimation for Project
- Change Request
Job
Requirements
Technical Skills & Experience
· Strong business domain knowledge in banking and preferably in Payments & Cash Management
· Bachelor’s degree in engineering/ business/ finance or equivalent
· Strong quantitative, analytical, problem solving and process design skills that can translate analysis into solutions that meet business objectives
· Understanding of technology and operational processes across functions / departments in the bank/market.
· Resourceful team player and proactive in mindset and behaviour
· Familiar with change management processes and project management fundamentals
· Strategic forward thinking approach to challenges with outstanding communications, influencing, negotiating and persuasion skills
· Passionate, diligent and resilient individual with ability to thrive in ambiguity
· Experience in scoping and evaluation – Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
· Minimum 10 years of relevant banking and/or consulting experience
Domain
Cash & Channels, Payments, Trade & Loans, Global Markets, Asset Management
