Client Service Support

·Acts as a link between Victor Buck Services, the clients and the providers

· Receives all clients services and change requests and ensures timely dispatch to the relevant departments

· Follows up on incidents & tickets

· Prepares and participates to conference calls, meetings and client reviews on a regular basis

· Ensure jobs are closed for invoicing in a timely and accurately manner end of the month

Procedures

· Respects procedures & policies at all times

Production Related

· Ensure sufficient stationery for processing the jobs through inventory and stamp management

· Obtaining stationery quotations from vendors

· Arranging for couriers for deliveries and lodgments

Miscellaneous

· Assist in office

Competencies required

· Knowledge of Excel and Word are required

· Client centric at all times

· Fluent in spoken and written English

· Attention to details

· Time management and organization skills

· Listening skills

· Team player