JOB RESPONSBILITIES:
- Manage inbound customer orders, queries, and complaints via hotline.
- Document customer interactions.
- Resolve issues according to procedures, escalating when necessary.
- Provide feedback on improvement areas based on customer issues.
- Stay updated on processes, products, and pricing.
- Collaborate with operations teams for issue resolution.
- Build and maintain client relationships.
WORKING HOURS:
- Office Hours Monday - Friday only
WORK PLACE:
- West ( Have Island wide Pick Up Point! )
PICK UP POINTS ( MRT ) :
West
- Boon Lay
- Jurong EastChoa Chu Kang
North
- Woodlands
Northeast
- Serangoon
East
- Paya Lebar
Tampines
South
- Harbourfront
JOB REQUIREMENTS:
- Min N level
- Have some call center experience
- Able to process order is plus point
- Can commit at least 1 Year to Long Term
All qualified applicants, please click “ APPLY NOW”
Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599
