— about the role
We are looking for a well-rounded and passionate Fashion Retail & E-commerce associate to join us in growing a contemporary fashion and lifestyle brand. If you’re passionate about what we do and ready to learn, we’d love to hear from you!
— key responsibilities
As a Fashion Retail & E-commerce Associate, you will:
- Welcome every customer with exceptional customer service and a personalised shopping experience while sharing extensive knowledge of our product offerings
- Initiate conversations and build customer relationships by communicating sincerely, confidently, and enthusiastically.
- Assist with visual merchandising, stock replenishment, inventory audits, daily store opening and closing, and answering phone enquiries, when required.
- Provide feedback regarding customer buying patterns and preferences
- Manage the inventory tracking system, ensuring it is up to date for all points of sale.
- Fulfil sales orders efficiently and accurately.
- Conduct regular stock audits, calculate inventory turnovers (stock replenishment), and control inventory for both retail and e-commerce sales channels with the operations team.
- Distribute stock appropriately to maintain stead supply.
- Manage stock levels to ensure an optimal balance between supply and demand.
- Manage the Point of Sale system to process payments, refunds, and exchanges
- Ensure the store floor is organised and kept visually appealing
- Work closely with the team to reach key financial targets, implement in-store promotions, and increase brand awareness
— who you are
- A lively and charismatic individual who is customer-centric and has a fond interest in the fashion industry, art, wellness, and music.
- Enthusiastic about providing styling tips and putting together looks for customers
- A genuine interest in getting to know others and building relationships with them
- Possesses a positive attitude and growth mindset; strong ability to work independently
- Curious to learn about our brand and products to offer premium customer experiences
— salary and requirements
- Able to start work in October at 201 Joo Chiat Road, #01-03 Singapore 427472
- Minimum 5-day work week, including weekend and Public Holidays
