About the Role: We are seeking an experienced Project Manager to lead and manage the successful delivery of software projects. The ideal candidate will have a strong background in IT project management, with a focus on software development, client onboarding, and deployment. This role involves working closely with cross-functional teams, including developers, testers, and business stakeholders, to ensure projects are delivered on time, within scope, and within budget.
Key Responsibilities:
- Develop detailed project plans, including scope, objectives, timelines, and resource allocation.
- Coordinate and lead project meetings to track progress, identify risks, and implement mitigation strategies.
- Ensure project deliverables meet quality standards and client expectations.
- Collaborate with the sales and account management teams to ensure a smooth client onboarding process.
- Guide clients through the initial setup and integration of software solutions.
- Act as the primary point of contact for clients during the onboarding phase, ensuring theirrequirements are met.
- Engage with clients, internal teams, and external vendors to ensure alignment and successful project outcomes.
- Communicate project status, risks, and issues to stakeholders in a clear and timely manner.
- Manage client expectations and maintain strong client relationships throughout the project lifecycle.
- Allocate resources effectively to meet project demands and ensure optimal team performance.
- Identify resource gaps and work with HR or external vendors to address staffing needs.
- Develop and manage project budgets, ensuring financial accountability.
- Monitor project costs and implement cost-saving measures where necessary.
- Identify potential project risks and develop mitigation strategies.
- Monitor risks throughout the project and adjust plans as necessary to minimize impact.Work closely with the quality assurance team to ensure that all project deliverables meet the required standards.
- Facilitate user acceptance testing (UAT) with clients and ensure any issues are resolved promptly.Maintain comprehensive project documentation, including project plans, meeting minutes, and progress reports.
- Provide regular updates to senior management on project status, milestones, and any critical issues.
Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Proven experience as a Project Manager in the IT industry, specifically in managing software projects.
- Strong understanding of software development life cycle (SDLC) methodologies, such as Agile or Waterfall.
- Excellent client management and communication skills.
- Strong problem-solving abilities and attention to detail.
- PMP, PRINCE2, or similar project management certification is a plus.
Preferred Experience:
- Experience in client onboarding and software implementation.
- Familiarity with project management tools such as JIRA, Microsoft Project, or Clickup
- Knowledge of Figma or experience in UI/UX design is a strong plus.
