Position
In a challenging and multicultural environment, we seek an application deployment and support specialist to join our Release Management (RMG) team of core banking IT domain.
Overview: The candidate will be responsible for Software Deployment in Integration and UAT environments and to provide technical support L1/L2 for the International core banking eco-system of the bank running worldwide.
The core banking eco-system includes 25+ applications covering accounting, financing trade, payments, client referential data, risk management, local regulatory reporting and Head Office reporing.
Work in close interaction with Project Stakeholders (Application Development team, Application Support team, Production team, Business entities) in order to deliver worldwide the various Strategic, Tactical and Regulatory projects multi year roadmap.
Main responsibilities
- Application deployment and level 1&2 support during SIT, UAT and production implementation for the core banking system of the bank (for Asia, Europe, Middle East and Africa).
- Follow UAT issues and enquiries from business users until their appropriate closure (incident communication, root cause analysis and permanent resolution).
- Engagement with development teams on a regular basis. Appropriate escalation of critical queries.
- Monitoring of batches to ensure that any incident is solved in a timely manner.
- Contribute to continuous improvement and improve DevOps tools.
- Prepare and maintain installation instruction documents, technical procedures and release procedures.
- Act as point of contact for assigned relese activities and Coordinate with various contributors from End Users, Application development and support to production services for smooth roll-out of the relelases worldwide.
Qualifications and Profile
The candidate should have a related diploma (IT, Finance) with up to 6 years experience in application deployment and support, with exposure to Banking industry.
Technical
- Hands on experience on Java, SQL, UNIX, Shell scripting, Jetty
- Hands on experience on RDBMS Oracle 12/19, PL/SQL and Control M.
- Hands on experience on Docker EE, Kubernetes, Argo CD.
- Exposure in DevOps tools like Jenkins, Master Deploy etc.
- Exposure in Elastic search (KIBANA), Grafana
- Exposure in data warehouse and business intelligence tool (SAP Business Objects) is an advantage.
- Exposure in ETL tools is an advantage.
Nice to have
- Good knowledge of all phases of the system development and implementation life cycle (SDLC).
Other Professional Skills and Mindset
- Excellent communication and interpersonal skills.
- Strong analysis, problem solving and troubleshooting skills.
- Self motivated and excellent team player.
- Perseverance and diligence towards attaining goals and effective time management.
Interested applicants, please email your resume to Shaun Quek Yew Meng
Email: [email protected]
CEI Reg No: R1660732
EA Licence No: 99C4599
