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Jobs in Singapore   »   Jobs in Singapore   »   Information Technology Job   »   CMI/Sales/Omega - Application Support Analyst 2701
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CMI/Sales/Omega - Application Support Analyst 2701

Recruit Express Pte Ltd

Recruit Express Pte Ltd company logo

The Position

The department is responsible for development and maintenance of Capital Market IT applications (in-house and package) used worldwide, covering Front Office (Murex, Apex, Orchestrade…), Back Office (Summit, Calypso…), Market data referential (Asset Control..), Market Risk (in-house application on big data technologies).


In a challenging and multicultural environment, the candidate will join a dynamic team of experts to support and enhance the bank’s Interest Rate Derivative Back-Office Platform built around SUMMIT, a software package from Finastra.


Main Responsibilities

- Working within the team responsible for the delivery and support of IT services to the relevant Capital Markets Products Line (Rate, FX, Treasury, Credit and Derivatives etc).

- Providing 1st, 2nd and 3rd line support.

- Assist to implement business requests on Sales perimeter

- Coordinate with overseas IT teams for projects and system implementations

Providing functional and technical help around the relevant systems to users worldwide by (not exhaustive)

- Ensure correct calculation of Volume Credit and Markup

- Ensure platforms admin in relation with system providers, both internal and external.

- Dealing with STP (straight through processing) issues.

- Work within the 24x7 ‘follow the sun’ set up.

- Conform to all internal policies and procedures.

- Manage customer relations when dealing directly with both internal and external users of the systems.

- Assist members of team (business or technical analysts)

- Liaise with users and developers.


Working both within the team responsible, or alone when requested, to act as, or in conjunction with a specific project manager: - (non-exhaustive)


Assisting in the completion and timely delivery of projects

- Testing, including writing test scripts, for new releases.

- Assist the tracking of both time and resources on the projects.

- Documentation

- Key Internal Contacts

- Back office to process any request, system issues from the applications

- MO, SACOM and Marketing team

- Paris and NY support team to solve the application issues and business projects


Legal and Regulatory Responsibilities

- Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Hong Kong Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.

- Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence.


Qualifications and Profile

Key Skills

o Minimum 4 years of industry working experience, preferable in financial/banking industry

o Solid experience with UNIX scripting and SQL (Sybase)

o Good understanding of IT and market knowledge

o Good trouble shooting skills and be a quick learner

o Knowledge on financial products and market operations.

o Knowledge of monitoring solution (E.g OMI, ITRS Geneos)

o Good knowledge Microsoft Office

o Careful observance of standards and process

o Proactive, independent and proven ability to work under tight target and pressure

o Candidates should have ITL certification (advantage)


Other Professional Skills and Mindset

o Excellent communication (written and verbal) and interpersonal skills across all levels with demonstrated ability to influence different stakeholders.

o Strong analytical and problem solving skills

o Strong sense of confidentiality

o Autonomous, self-motivated and excellent team player

o Strong perseverance and diligence towards attaining goals and effective time management

o Self-starter and ambitious


Working Hours

This will be on rotation; 2 shifts every 2 weeks.

o Paris – 2:30pm to 11:30pm (3:30pm to 12:30am winter time)

o New York – 4:30pm to 1:30am (5:30pm to 2:30 am winter time)


Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

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