Responsibilities:
Administrative Support:
- Provide comprehensive administrative support to the Business Development team, ensuring seamless operations.
- Track and follow up on outstanding issues to ensure timely completion, maintaining high levels of accountability.
- Assist in preparing and compiling reports for meetings, and accurately document minutes, ensuring all action items are tracked.
Scheduling & Coordination:
- Manage and update the team's schedule in the calendar, ensuring all appointments, deadlines, and meetings are organized.
- Coordinate the booking of flights, transportation, and accommodation for the Management team, optimizing travel arrangements for efficiency and cost-effectiveness.
- Oversee the weekly courier process, ensuring that claims and essential documentation reach their respective countries promptly and securely.
- Organize and monitor HR-related tasks, including managing annual leave, medical leave, and related paperwork, ensuring compliance with company policies.
Client & Internal Communication:
- Act as a liaison between the Business Development team and external agents, managing cruise booking arrangements with precision.
- Collate and manage all cruise bookings for the Business Development team, ensuring accurate and up-to-date records.
- Follow up on all office-related tasks, including expense vouchers and leave forms, ensuring they are submitted to the President, RW@SEA for timely approval.
Event & Onboard Coordination:
- Assist with onboard arrangements, handling special requests and F&B for business-related functions to ensure exceptional service delivery.
- Participate in cruise duties during business-related functions onboard, representing the company with professionalism.
Documentation & Reporting:
- Conduct regular ACRA & Property checks, ensuring compliance and proper documentation.
- Prepare and process all necessary forms for new hires and staff resignations, maintaining accurate records and ensuring a smooth onboarding/offboarding process.
Ad-hoc Duties:
- Undertake any additional tasks or responsibilities as required by management, demonstrating flexibility and a proactive approach to supporting the team.
Qualifications and Experience
- Min “O” level / Diploma in Business Administration or a related field.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint)
- This is an office-based role, with occasional travel required for events and meetings.
- Flexibility in working hours may be necessary to accommodate business development activities and deadlines.
- The applicant should also be someone with a strong drive, self-motivated and able to work well as a team within the company.
