Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.
Responsibilities:
- As the main contact for first-level end-user support, oversee and manage complex technical issues in a fast-paced business environment.
- Operate and maintain VMware vSphere and Horizon VDI environments, conducting daily administration tasks such as upgrades, patches, and security configurations.
- Monitor and optimize these environments, evaluate risks, and troubleshoot workloads.
- Stay current on virtual machine technologies.
- Provide 24/7 on-call support, lead post-delivery teams for projects related to client applications, and maintain the Inventory Asset list.
- Create and manage technical documentation and compile diverse maintenance reports.
Requirements:
- Proficient in ITIL Framework practices.
- Competency in Quality Escalation Management, Exception Handling, Costs/Overhead Management, and Contract Renewal, ensuring all SLAs are met.
- Competence in Backup and Recovery Solutions.
- Experience supporting enterprise virtualized environments on Desktop, OS, Client Applications, and Mobile Phones
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Please WA Bryan Tay @ 97559161
Shortlisted candidates will be notified
Bryan Tay
Reg No. R23112463
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568
