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Jobs in Singapore   »   Jobs in Singapore   »   Information Technology Job   »   Technical Support Officer(AWWA School@Bedok)
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Technical Support Officer(AWWA School@Bedok)

Awwa Ltd.

Awwa Ltd. company logo

Upkeep of ICT equipment, inventory and programs

  • Maintenance of ICT and AV equipment and resources throughout the school.
  • Keeping track and conduct monthly inventory update of all ICT and AV equipment.
  • Providing technical support and troubleshooting of ICT and AV equipment (collection/configuration/deployment/maintenance and updates/repair/disposal)
  • Updating and syncing of all mobile devices (iPads and tablets) operating system and applications.
  • Updating of Video Wall/Infocomm TV, SharePoint site and school website.
  • Create monthly video updates for Video Wall/Infocomm TV/school website.
  • Sourcing of quotations for ICT equipment.
  • Liaising with vendors and supervision of installation and maintenance work.

Providing ICT support to teaching staff

  • Operate hall AV equipment during School’s events.
  • Provide basic hardware and software support to users.
  • Set up AV/IT required for meetings, trainings and workshops.
  • Set up special rooms for lessons and to assist during lesson-time.
  • Provide ICT support in classroom when required.
  • Assist to configure staff account to login to network and SharePoint.

Administrative Duties

  • Create forms/spreadsheets for school use.
  • Update calender of special rooms’ booking.
  • Assist General Office in reception/administrative duties when required.

Other Responsibilities

  • Assist in CCA activities.
  • Assist teachers on learning journeys as needed.
  • Assist in logistic support for school events.
  • Carry out any other duties as required by Principal/Vice Principal/Head of Department, ICT.

Minimum Education/ Qualifications

  • GCE ‘O’ or NITEC

Minimum Years of Relevant Experience

  • Preferably 1 year of related work experience
  • Open to fresh candidates

Knowledge, Skills and Attributes

  • Strong working knowledge of IT and Microsoft applications. Programming knowledge would be an advantage.
  • Adopt a growth mindset and take responsibility for own well-being and development.
  • Embrace change and stay curious, creative and innovative.
  • A Self-motivated, pro-active, positive and able to work independently.
  • Able to work independently and collaboratively in a team in a challenging environment.

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