Responsibilities:
• Liaise with Corporate Banking teams on large or complex client requirements to deliver Cash Management products through providing timely advisory, solutioning and implementation.
• Participate in sales pitches, presentation deck preparation and building active pipeline of deals to grow Cash Management revenue and product adoption.
• Implementation of complex cash mandates, participate in UAT, resolve post implementation client queries, and ensure client’s expectations are met.
• Lead end-to-end process for delivering successful responses to client’s RFPs, including coordination with various stakeholders.
• Assist in competitor analysis, developing marketing campaigns and promotional activities to drive adoption and usage of Cash Management products.
• Liaise with China Head Office and manage the end-to-end development and roll out of new or enhanced cash management product capabilities.
• Maintain and update product roadmap, with inputs from Head Office, delivery, project teams, and IT.
• Work with various internal functional teams such as Corporate Banking, IT, Legal & Compliance and Operation to effectively plan and execute product development and implementation.
• Attend to day-to-day product related matters such as reporting, training, legal documentation, client service support, product review, risk assessments, operational issues and audit, etc.
• Review and execute key internal policies and operating procedures for cash management products.
• Identify and streamline implementation processes to improve operational efficiency and customer experience.
• Identify opportunities for new innovative solutions through clear understanding of competitive landscape, emerging technological trends and needs of customers.
Requirements:
• A recognized University Degree or professional qualifications.
• At least 5 years experience in Cash management or Channels management in financial institutions.
• Relevant experience in Cash Management sales or Implementation.
• Possess strong analytical skills and project management skills.
• Effectively bilingual in English and Chinese so as to communicate effectively with our China counterpart and Chinese-speaking customers.
• Excellent interpersonal, communication and presentation skills to manage various stakeholders.
• Knowledge in IT, APIs, payment integrations, banking file formats and standards such as ISO20022 will be a plus.
• Positive attitude, resourceful, independent individual with the ability to multi-task.
• Strong sense of responsibility/ ownership and effective in execution.
