- Support the commercial sales team globally through inside sales, customer service and technical support
- Process customer orders, confirm delivery dates, coordinate changes, and respond to expedite requests for external customers.
- Act as a liaison between Sales, Operations and Engineering teams to discuss product information, sales goals, and inter-departmental coordination efforts
- Manage and coordinate the Sales and Operations Planning (S&OP) process for Singapore
- Prepare detailed sales and marketing reports containing relevant information on customers, territories, budgets, leads, growth projections, and marketing initiatives
- Manage customer service activities by processing orders, forms, applications, and samples requests
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