Description
• Plan and Manage Schedule for Technicians
• Answer All Phone calls and emails coming in
• Prepare clearance letter for routine service
• Prepare approved maintenance / service contract
• Prepare Service quotation
• HR Duties - Arrange and Manage all Training Programmes
• Key in all sales inquiry & forward accordingly via phone calls or sms
• Apply all Security Passes Applications
• Do filing for office documents
• Follow-up on renewal on Maintenance Contract
• Follow-up on un-confirmed Quotation
• Order & issue stationeries for Office use
• Key in daily service call attended by technician
• Project Planning
• Submit Namelist, RA and all other Safety Documents prior to Project or Scheduled Routine Service
• Schedule Van for Servicing & Inspection
• Key-In Works Order to Project List
• Arrange job schedule with the Sales In Charge
• Coordinate with the purchasing to make sure that all equipments needed on the job site has been purchased and prepared
• Attend to Sales Enquiries and complaints
• And other duties as may assigned
• Need to work Under pressure
