Grand Park City Hall is a sustainable sanctuary of modern comfort that takes pride and care in what we do and find joy in giving our best to positively impact people and the planet. We believe that true hospitality begins with service delivered with love and passion.
If you share our passion for service, we invite you to join us.
Discover your passion. Discover Love at Grand Park City Hall.
Job Responsibilities
- Manage a portfolio of clients within designated market segments and to seek business including but not limited to rooms, events, food & beverage for the hotel to meet sales targets set.
- Implement all sales related activities such as planning, monitoring, and measuring all customers within the defined territory.
- Establish a network of contacts with sales colleagues in Singapore for business opportunities. To keep in close touch with the market and advise Assistant Director of Sales/Director of Sales regarding competitive pricing, promotion, products, etc.
- Involved in all sales related activities like participation in sales roadshow / blitzes and attendance in trade function, trade shows and promotions as directed.
- Organize familiarization of hotel and the facilities with clients and potential ones and put into motion all sales leads.
- Implement program to win continued customer’s loyalty.
- Develop productive sales relationships with all customers and potential ones and effectively manage key accounts allocated to the position.
- Prepare or vet the sales reports put up by sales personnel and consolidate such reports for submission to the Assistant Director of Sales / Director of Sales.
- Assist the Assistant Director of Sales / Director of Sales in ensuring the timely preparation and submission of annual sales budget for management approval and implementing the sales budget when it is approved.
- Develop productive sales relationships with all customers and potential ones and effectively manage key accounts allocated to the position.
- Resolve client complaints within the guidelines established by the group. Communicate and work with operations team to ensure smooth delivery of guest request and experience.
- Exercise all reasonable care in safeguarding the hotel’s propriety information.
- Any other suitable task as and when assigned by the Assistant Director of Sales / Director of Sales.
Job Requirements
- At least 2 years of working experience in a similar capacity.
- Excellent interpersonal & communication Skills