Role
Offer IT Services and Solutions to customers
Job Scope
- Identify and develop new business opportunities.
- Cold calling to arrange meetings with potential customers and prospect.
- Maintaining and developing relationships with existing customers and prospects to ensure satisfaction and repeat business.
- Prepare and deliver compelling product demonstrations and presentations to customers.
- Prepare and provide sales quotations to customers.
- Negotiating contracts, the terms of an agreement and close sales.
- Establish sales objectives through effective forecasting.
- Providing support, information, and guidance to customers.
- Set sales forecast, reviewing own sales performance, aiming to meet or exceed targets.
- Interfacing with vendors / suppliers and building up relationships.
- Team player and able to work under fast-paced environment.
- Assisting in implementing the sales strategy as set by the Sales manager, including strategies for encouraging repeat business and up-selling.
- Collaborate with internal, including technical support and product development to ensure customer needs are met.
- Up-keep of customers and partners/supplier’s database – updating where necessary.
- Record the progress of all enquiries and translate into a monthly report as directed by the respective sales manager.
- Ensure all customers are handled in customer-oriented manner.
Job Requirements
- Strong technical knowledge of IT industry and its products and services
- Excellent interpersonal and communication skills.
- Excellent problem-solving and negotiation skills.
- Ability and desire for sales job with a confident and determined approach.
- Matured, proactive and able to work independently with minimal supervision.
- Should be capable of thriving in the competitive markets.
- Highly Self-motivated and ambitious in achieving goals.
- Meticulous, detailed, resourceful and result oriented.
- To work with high energy, self-responsibility and determination.
- Be cost consciousness, positive and enthusiastic.
- Be confident yet reassuring manner with clients always.
- Be well-organized skill and persistence in completing tasks on time.
- Be pleasant and highly customer oriented.
- Be conscious and sensitive to business practices.
- Be practical and realistic: Responds quickly to customers and demonstrates efficiency.
- Good presentation skills and time management.
- Good telephone and face-to-face personal skills are essential.
Other Skills
- Privy to confidential information held on our databases and must exercise discretion.
- Confident to deal with several things at any one time and constantly re-evaluate priorities.
- A polished appearance is necessary when meeting with clients.
- Occasional overtime may be required as per management’s request.
- Bilingual, strong command of English and spoken mandarin would be advantageous.
