Network Technicians are expected to work with established best practices to refine operational procedures, develop new tooling and constantly think proactively and innovatively. The desire and ability to work in an ambiguous, collaborative environment is essential for success also to be able to deliver sustainable and repeatable solutions and processes always with an eye on improvement
Key job responsibilities
- Support network project to meet company goals efficiently
- Complete customer requests via Web-based Ticketing system, troubleshooting using online tools, and reporting project status via multi-user portals
- Able to support network migration, basic configuration and implementation of new or upgraded hardware with supervision
- Deliver simple, sustainable and repeatable solutions and processes.
- Support network project to meet company goals efficiently
- Complete customer requests via Web-based Ticketing system, troubleshooting using online tools, and reporting project status via multi-user portals
- Able to support network migration, basic configuration and implementation of new or upgraded hardware with supervision
- Deliver simple, sustainable and repeatable solutions and processes.
Basic qualifications
- High school or equivalent diploma
- Basic knowledge of network protocol
- STEM classes or vocational course curriculum education
- Experience managing work and priorities through a ticketing system and coordination with Manager
