- Improve profit and attain sales target
- Provide customer experience within the store.
- Deal with all complaints, queries, and other related customer service issues
- Recruit and interview new staff for the supermarket
- Organize training, orientation, and supervise all store staff
- Discipline, counsel, and coach employees to maintain positive result generation
- Oversee receiving orders and stock control
- Complete all the operational requirements of the store
- Recognize future and present requirements by customers
- Establish good rapport with existing and potential customers
- Collaborate with other members of staff that have good understanding about service requirements
- Support the team to ensure smooth operations.
- Study trends, authorize clearance sales and determine all required sales promotions
- Review merchandising by formulating pricing policies
- Identify profitability ratio by studying financial statements and operating statements
- Study display plans, sale promotion, and advertising towards marketing merchandise in a profitable manner
- Housekeeping and merchandising.
- Replenish shelves and stock-taking.
- Perform checking for expiring stocks.
- Other Ad hoc duties.
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