- Develop and implement strategies to drive sales and increase profitability.
- Manage the supermarket's budget, including monitoring expenses and minimizing waste.
- Ensure that the store is properly stocked with products and manage inventory levels to prevent shortages or overstocking.
- Hire, train, and supervise supermarket staff, ensuring that they provide excellent customer service and follow company policies and procedures.
- Develop and enforce operational policies and procedures to maintain a safe and clean environment for staff and customers.
- Monitor and analyze sales and customer data to identify trends and opportunities for improvement.
- Collaborate with suppliers and negotiate contracts to ensure competitive pricing and quality products.
- Resolve customer complaints and ensure a high level of customer satisfaction.
- Stay informed about market trends, new products, and competitors to make informed business decisions and maintain a competitive edge.
- Conduct regular performance evaluations of staff and provide feedback and coaching to promote professional growth.
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