Total 2,788 customer service manager job vacancies in Accounting / Auditing category in Singapore

RESPONSIBILITIES:

• Identify and establish new customers through prospecting.
• Develop and execute sales strategies to meet sales quotas.
• Collaborate with cross-functional teams, including Pre-Sales, Marketing, and Consultants, to create integrated IT solutions for both existing and new clients.
• Effectively manage and drive the sales cycle from prospecting to successful closure.
• Cultivate a robust network with decision-makers/key influencers in the customer and vendor communities.
• Build long-term, trustworthy, and collaborative relationships across all levels within customers' environments.
• Establish rapport and collaboration with internal and external stakeholders.
• Collect, track, and analyze large amounts of data.
• Demonstrate adaptability and strong problem-solving skills.
• Exhibit excellent active listening skills.
• Undertake other tasks and projects as assigned by the Reporting Manager or Management.

QUALIFICATIONS & EXPERIENCE:

• Possess a Diploma/Degree in IT/Engineering or Business Administration.
• Ideally, have 1 to 2 years of experience in IT sales.
• Self-starter with energizing customer interaction.
• Excellent oral and written communication skills.
• Ability to build relationships with clients and coworkers.
• Positive problem-solving skills.
• Comfortable working in a fast-paced environment.
• Adaptable to change.
• Strong organizational skills.
• Preferred background in sales.
• Creative, energetic, and positive attitude

Our Client is a SGX Listed company in Hospitality industry. Due to business needs, they are now recruiting a Regional Internal Audit Assistant Manager to be part of their Internal Audit team for ongoing transformation projects. They are located in the West Area - easily accessible.

Roles and Responsibilities for Regional Internal Audit Assistant Manager:

• Conduct assigned audit tasks as directed by the Head of Group Internal Audit or a delegate.
• Evaluate, document, and test internal controls within business processes to identify opportunities for improvement.
• Prepare detailed work papers that support audit findings and conclusions.
• Confidently communicate audit results to management.
• Draft concise, accurate, and relevant audit reports.
• Offer technical support to junior team members when needed.
• Recommend improvements to audit procedures by integrating data analytics.
• Assist in handling whistle-blower complaints as directed.
• Perform additional audit reviews and tasks as assigned.

Requirements:

• Degree in related field
• Minimum of 5 years' internal audit experience in corporate setting
• Experience in listed company and Certified Internal Auditor is a bonus
• Comfortable with extensive travel

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Key Responsibilities:

• Ensure deliveries are executed in a Timely and Right First Time manner to foster customer satisfaction, and pro-actively communicate delivery related information and mitigation plans (where appropriate) to stakeholders.

• Ensure Transport Service Providers operate in Safe and Compliance (Quality and Business) fashion.

• Review, develop, monitor, and enforce the appropriate Service Level Agreement with Service Providers.

• Handles IG (Internal Group) freight

• Manage daily OBD creation and fix any OBD related issues

• Support IG freight internal stakeholder’s requests, updating and monitoring shipment schedules .

• Liaise closely with external freight forwarders on vessel schedules, documentation and any operational issues.

• Liaise with external WH on any shipment related issues such as SUT, pack code and documentation.

• Review escalation of issues from customers' or shippers' and reviews complaints regarding distribution services.

• Attend daily logistic meeting to update shipping documents KPI and findings to the team.

• Initiate and manage projects related to service, efficiency and / or savings improvements and drive all team members to engage in Continuous Improvement initiatives for their respective area of responsibility.

• Opportunity to understand and experience full range of shipping documents such as E Form D, ACWS, Certificate of Origin, Letter of Credit etc

• Review escalation of issues from customers' or shippers' and reviews complaints regarding distribution services.

We value:

• Diploma/Degree holder majoring in Supply Chain or business-related discipline.

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

• Assistant Accounts Manager Exp
• Corporate Service Provider / Accounting / Audit firm Exp
• Hybrid Work Arrangement

Job Scope:

• To lead the Accounting Team and manage the overall workflow and performance of the team
• Review and finalize financial statements, including profit and loss, balance sheet, and cash flow statements
• Ensure timely filing of taxes, regulatory submissions, and financial statements
• Key point of contact for client communications, providing exceptional service and resolving any issues or inquiries
• Mentor and develop team members, ensuring high performance and growth
• Ensure compliance with all accounting standards and company policies
• Liaise with auditors, tax agents, and other external parties
• Any other duties as assigned

Requirements:

• Degree in Accountancy or equivalent
• Prior experience as an Assistant Accounts Manager from corporate service provider / accounting / audit firms
• Resourceful, analytical, independent, and meticulous.
• Team player with strong communication skills and comfortable working in a fast-paced environment

To apply please click on the APPLY NOW button with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment

• Salary drawn for each past & current employment

• Expected Salary

• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng
EA License | 14C7092
EA Registration Number | R1105076

About the role:

We are looking for an Account Manager to drive highest possible revenue and profits with clients across the defined territory, by developing solutions from across the Wiley portfolio of content whilst supporting our clients in achieving their promotional and educational objectives. The Account Manager will collaborate with local, regional and global sales and editorial teams to drive corporate revenue across key therapy/subject areas and with key local and global accounts. Also will need to cultivate strong relationships with clients and identify new business opportunities.

How you will make an impact:

Sales & Account Management

• Acts as a primary point of contact at Wiley for assigned territory

• Maintains regular contact (including virtual or face to face interactions with a defined client base in order to understand the client's marketing/educational objectives.

• Anticipates and understands customer/account needs, feedback and objections, and identifies and explains solutions, often in challenging or complex selling situations

• Uses a consultative selling approach to suggest appropriate solutions.

• Drive a solution-focused client strategy incorporating all revenue streams across both print and online channels

• Maintain accuracy of pipeline and customer insights in Salesforce and deliver accurate and timely forecasts for the territory

Develop & Implement Strategic Account Relationships

• Acquires new customers, builds, and maintains strong business relationships.

• Develop key networks, relationships with senior-executive level customers

• Identify and develop market-based partnerships to extend reach and drive revenue

• Work independently or lead teams to identify, pursue or manage accounts/opportunities with large size/strategic importance/risk of loss

• Represent Wiley at relevant conferences and events to develop potential business contacts.

Drive Account Growth

• Achieve forecasted revenue targets within the territory

• Drive the company strategy by leading business development to meet forecasted revenue targets

• Proactively develop and maintain client relationships through targeted business development and account management within the territory

• Understand emerging market trends and interdependencies impacting customers; leverage understanding to expand relationships

Develops Strong Internal Relationships

• Works with the Wiley Marketing, Project, Editorial, and PITCH team to understand the client's strategies and future direction, to form strategic proposals to their clients

• Liaise closely with Journal Publishing Managers and journal editors in developing and improving our offerings to corporate clients

• Oversee timelines and delivery deadlines with the Projects team and other production teams.

• Develops strong internal relationship management to recruit the required advocacy and support within and beyond the Corporate Sales team to drive business development

• Develops strong relationships with internal departments that are instrumental to delivering on our Corporate Sales objectives (e.g. Customer Success, Sales Operations, Finance, Credit Control)

• Develops and leads colleagues; acts as a role model for those with less experience

Corporate Responsibilities

• Follow all company policies and procedures

• Adhere to department procedures and Sarbanes-Oxley (SOX) workflow control processes, in respect to all work activities, as required for the position

• Use initiative in performing duties and continually review current work practices with a view to recommending efficiency improvements

• Follow company policy and guidelines that support the principles of equal employment and contribute towards a harassment-free work environment

• Follow workplace health and safety guidelines and instructions. Maintain a duty of care towards yourself and others.

What we are looking for:

• A minimum of 8 years working experience in sales and/or marketing.
• Experience in sales and/or marketing in the pharmaceutical, healthcare and or educational sector would be desirable.
• Knowledge and experience of medical information systems e.g. on-line databases, journals and publications, and journal information management would be desirable.
• Has a track record of exceeding financial goals successfully.
• Extensive experience within an industry that advocates for a structured sales approach.
• Broad experience/familiarity across a number of therapeutic areas or scientific disciplines.
• Knowledge of strategic intent and experience in evaluating and interpreting client's brief.
• Willingness to travel 50-60% of the time to visit clients and to attend annual sales conference

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Accounting Manager and invite talented individuals to join us.

Job Description:

• Lead and manage the team in day-to-day operations, including accounts payable & receivable, payroll and financial reporting.
• Develop and monitor annual budgets in alignment with the institution's strategic goals.
• Prepare monthly. quarterly and annual statements, ensuring accuracy and timely reporting to the management.
• Conduct analysis to support the planning of future academic programs and initiatives.
• Implement and monitor department policies, procedures, and internal controls.
• Collaborate with heads of departments to forecast and optimise resources.
• Ensure compliance with statutory regulations and reporting standards.
• Manage cash flow and optimise department operations to support the institution's growth.
• Perform other tasks as directed by the President.

Requirements:

• Bachelor or Master's degree in Accounting or related field.
• Professional certifications such as CPA (Certified Public Accountant) or CA (Chartered Accountant).
• 5 years of progressive accounting management experience, within an international private education setting.
• Comprehensive knowledge of Singapore's financial regulations and accounting standards.
• Comprehensive knowledge of EduTrust (GD Ver. 4) is highly preferred.
• Strong business acumen, financial analysis, forecasting and budgeting skills.
• Ability to handle confidential information with discretion.
• Ability to be operationally hands-on, proactive mindset, and committed to delivering results within stipulated timelines.
• Immediate availability or short notice is highly preferred.

The Team:

Account Managers are one of three positions across the Client Success department - Senior Account Managers, Account Managers, and Client Success Representatives. Each role serves as an integral element of support across the Client Services organization, working to build and maintain strong, long term client relationships, through seamless Onboarding, Account Management, Product Support, and Managed Services Operations.

The Role:

Account managers are responsible for the end-to-end client experience for the book of clients assigned to them. They are the ultimate owners of the client and responsible for their outcomes. They are both client experts and Enfusion experts to champion their client’s success at Enfusion. Account managers will work closely with client onboarding, product support and technology to deliver value-added solutions and a world-class experience for our clients.

What You’ll Do:

• Ensure client’s BAU activities are in good order and all commitments and deliverables are being met by maintaining and reviewing daily client dashboards and closely monitoring open issues
• Manage and maintain client profile details in a centralized CRM tool which includes AUM, strategy, assets traded, end-to-end functions utilized, key stakeholders and third-party relationships
• Act as an escalation point and subject matter expert for any client issues ensuring accurate, organized and timely resolution
• Work closely with client onboarding, product support and technology teams to deliver cohesive solutions that follow industry and system best practices
• Provide consultation on workflows and identify potential opportunities to expand relationship
• Proactively monitor client health via scorecards and develop remediation plans when necessary
• Conduct quarterly meetings with clients to obtain feedback on overall satisfaction
• Ensure clients are successful in meeting their goals with Enfusion and are in a referenceable state

What You’ll Need:

• 5+ years of relevant industry experience (preferably at buy-side, sell-side, admin or competitor) or 3+ years of Enfusion platform experience
• Bachelor’s degree required - Finance, Accounting, Economics, Financial Math or related fields is preferred.
• Strong understanding of investment management workflows and operations
• Organized, motivated performer; willing to learn technical and operational competencies
• Ability to cultivate and foster strong relationships with key client stakeholders
• Capable of independently managing clients with effective written and verbal communication
• Strong collaboration & team building skillset
• Ability to manage competing priorities and competent in planning systematically
• Strong problem solver with the ability to break down problems to their core issues and develop pragmatic, workable solutions
• Very strong execution and delivery focus – gets things done

• Manage full aspects of audit engagements, from planning, executing, reporting, clearance of work and completion, up to incentivization of audit files;
• Manage a portfolio of clients including client’s expectations and deliverables, responsible for all client management services, act as a liaison between clients and engagement team;
• Involved in the budgeting process to prepare forecast billings and collections on a regular basis, ensure timely billing and collections

Requirements:

• Degree in accountancy or related discipline and have obtained professional qualification;
• With at least 5 years of relevant work experience in a public accounting firm;
• Possess good initiative, resourcefulness, and meticulous;
• Independent yet team player with strong analytical, project management, and time management skills;
• Excellent leadership, coaching, communication, and interpersonal skills;
• Possess strong technical expertise and good knowledge in IT processes;
• Well conversant in computer skills in MS office; and
• Ability to work within a tight timeline and in a fast-paced environment.

• Maintain the full set of accounts
• Responsible for all aspects of the accounting and financial functions
• Process payroll, employee expense claims, statutory contributions and government reimbursements
• Ensure timely submission of GST returns
• Prepare and manage monthly financial statements, management reports, and cash flow forecasts
• Prepare IR8A forms for employees
• Liaise with external auditors, tax agents, and other stakeholders during audits and year-end closing.
• Review financial procedures, internal controls, and business processes/systems to ensure effective controls are in place.
• Assist with budgeting, forecasting, and variance analysis to support overall financial planning and decision-making.

Requirements:

• Degree or Diploma in Accounting or Finance
• Minimum 10 years of relevant experience in accounting
• Proficiency in use of SAP Business One and SAGE EasyPay preferred
• Knowledge of Singapore financial regulations, GST filing, CPF submissions, etc.
• Comfortable with commitment of Mon - Fri half days
• Able to start immediate

If you meet the requirements of this role, please email a detailed resume in Word document to Cindy Wong Xinyi

CEI Registration No.: R2095121

Email: cindywong @recruitexpress.com.sg

Tel: 9666 7710

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

EA License No: 99C4599

EA Personnel No: R2095121

EA Personnel Name: Cindy Wong Xin Yi

Our client is a well-established MNC, market leader in the Supply Chain services industry. They are looking for a Key Account Manager (Oil & Gas) to assist their team for the next phase of their business. They are located in the East – easily accessible.

Responsibilities:

• Drive revenue within key accounts, ensuring all business targets, such as profit and target are met and exceeded.
• Able to travel frequently within Singapore
• Planning of Account Management to enhance profits and earnings
• Oversee and ensure the fulfilment of clients’ service agreements
• Planning of Cost savings
• Keep the daily selling process smooth with updated prices
• To improve business revenue in different projects.
• Oversee projects, keep up with latest market research/trends, take initiative to exceed target within key accounts
• Seek opportunity to drive more sales within key accounts
• Work close with internal departments to ensure fulfilments
• All other ad hoc duties as assigned

Requirements:

• Minimum Diploma in Business Administration or other relevant field of studies
• Minimum 3 years of relevant key account experiences

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R23115674 (Chong Jia Jia)

Responsibilities
1. Attend to patient’s enquiries and provide information.
2. Be the contact person for the doctors and patients.
3. Maintain confidentially of patient’s information.
4. Demonstrate good interpersonal skills with the public and staff.
5. Inform patients of the estimated waiting time or period of absence when the doctors are called away.
6. Responsible and responsive to patient’s feedback/complaints before referring to the Manager, SOC Executive or supervisor.

Requirement

• Min NITEC in Any Discipline
• No Need Experience
• Keen in Healthcare
• Able to commit 3-6 months at least

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Job Summary

• Group Internal Audit (GIA) is looking for an exceptional and dynamic Audit Manager to join our Change Transformation audit team.
• This global role includes executing audits across Ways of Working (WOW), project lifecycle, Classic and Agile delivery, project governance, reporting and monitoring, scheduling, resource management and financial management.
• This role will get to work on more complex audits such as cross-functional and multi-location high risk audits and will also provide you the opportunities to interact and engage with both Group and Country Stakeholders

Strategy
• Maintain an awareness of the Group's business strategy and model, and an understanding of the Group’s Transformation priorities.

Business
• Perform, support, or lead where directed, the planning, fieldwork, and reporting of internal audit engagements to deliver agreed assurance objectives to established GIA standards and timelines.
• Deliver quality audit reports that are effectively written with practical, actionable, measurable and value-added recommendations.
• Share knowledge, skills and experience with team members and the wider GIA and provide advisory to internal auditors from both Business and Technology on Change Management.
• Assist in standardisation and documentation of processes, risks, and controls and work with internal stakeholders to build a comprehensive and simple test procedures for Change Management. Liaise with Change Management standard owners where required.
• Assist to track and consolidate all Change related audit issues raised by GIA, Regulators or Monitors and provide periodic updates to internal GIA Management and senior risk committees of the Bank.
• Apply an in-depth understanding of, and compliance with, GIA methodology standards and the GIA system in all areas of assigned GIA activity.
• Evaluate quantitative and qualitative data (using data analytics) to diagnose underlying issues, patterns and root causes.
• Monitor and track assigned audit issues and action plans, and report overdue items to the Head of Audit (HOA) for resolution.

Processes
• Execute audits in-line with the Group Internal Audit methodology.

.

Key Responsibilities

People & Talent
• Build good working relationships with the business audit teams to facilitate execution of integrated audit work.
• Assists in maintaining the right relationships with the Business leading to sound audit recommendations and channels of audit related communication and monitoring.

Risk Management
• Complete relevant risk assessment activities in a timely and effective manner, including the completion of Risk Assessment template.
• Assist in continuous auditing and monitoring of key risks in Change Management.
• Follow changes in the laws and regulations to identify emerging risks

Governance
• Responsible for assessing the effectiveness of the Group's arrangements to deliver effective Transformation governance, oversight, and controls.
• Maintain awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Designated business stakeholders (including the COO of Client Enablement and Transformation, Head of Enterprise Change Management and Business/Function COO), related to individual audit assignments and the assigned portfolio; and
• GIA stakeholders – team leaders, team members, team managers, Product, Functional, Country and Regional Heads of Audit.

Other Responsibilities
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Our Ideal Candidate

• 5+ years of experience in a regulated financial institution or equivalent such as fintech
• Knowledge and experience in Change Management (e.g. Project Management Planning, Agile Practitioner) is required
• Ability to maintain an awareness of the Group's business strategy and model, and an understanding of the Group’s Transformation priorities.
• Ability to perform, support, or lead where directed, the planning, fieldwork, and reporting of internal audit engagements to deliver agreed assurance objectives to established GIA standards and timelines
• Strong interpersonal skills for building and maintaining credibly effective working relationships with counterparts in Group Internal Audit and business stakeholders
• Professional Audit Certification (CIA, CISA, CISM, CISSP etc) and experience in executing a risk-based Audit Methodology, or a similar methodological approach
• Professional Certification (PMP, PRINCE2, Agile Scrum Master, PMI-ACP) in Change Management preferred

Role Specific Technical Competencies

• Financial Services
• Audit Advanced
• Risk and Controls
• Change Governance
• Information Technology

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Key Responsibilities:

Assisting Audit Director with below duties:

• Manage full aspects of audit engagements, from planning to wrapping up and presentations of audit findings including timely billing and collections
• Ensure that the firm’s risk management and quality control procedures are adhered to at all times
• Manage and service a portfolio of clients. Act as a major point of contact within the firm for the client together with the partner/director
• Retain, develop, and motivate colleagues in the department, which includes ensuring job appraisal documentation is completed within deadlines and ensuring appropriate objectives and development plans are in place for counselees.

Requirements:

• At least an Advanced Diploma/ Degree in Accountancy.
• Must possess professional qualifications such as CA, CPA, CIA, CISA, ACCA full member, or relevant certification in the discipline.
• With at least 6-7 years of relevant work experience from audit or accounting firm.
• Good command of English with excellent written and oral communication skills.

Benefits

· Professional Institutional Member

· Positive working environment

· Career advancement; Opportunities to learn with career progression

· Training Development

· Long Service Awards

We regret that only shortlisted candidates will be notify.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Assurance Partners LLP and its affiliates to collect, use and disclose your personal data for the purpose of recruitment.

Introduction:

This is an opportunity to manage a portfolio of clients with business in different sectors. The candidate shall be the main point of contact and coordinate between clients, third party, authority, and co-colleagues.

He/she will be directly involved in company set up, provision of corporate as well as accounting, tax, visa/immigration advisory services among others. The candidate will be involved in ad-hoc project to assist the client in accessing both the Singapore and South-East Asian Markets. He/she is also expected to take part in business development activities, to identify and secure new potential clients/markets.

Principal Accountabilities:

• Act as key point of contact between clients and Hawksford’s colleagues to handle full suite of incorporation & business support services for clients
• Build and maintain excellent client relationship via regular communication
• Identify opportunities to generate further revenue/business with all clients under management
• Ensure that clients' assignments and requests are completed in a timely manner
• Provide guidance to junior team members.
• Participate in business development activities, including delivering presentations, attending events, business trips, etc.
• Ad-hoc projects on client management and business development

Required Skills & Experience

• Degree Holder in Business Administration, Economics, Finance or related studies
• Hands-on experience in accounting, audit and taxation advisory for Singapore business entity
• Proficiency in written/spoken Mandarin at business level required for working with Mandarin speaking clients.
• Proven track-record in client servicing/management, ideally in the corporate services industry
• Interpersonal and networking experience/skills for building and developing relationships with clients and prospects
• Good knowledge in MS Word, Excel and Power Point

Attitude Required

• Well-mannered and with excellent interpersonal skills
• Able to work well under pressure
• Can-do attitude with good time management skills
• Able to work well both independently and in teams

About the Role

We are seeking a highly motivated and results-oriented Senior Account Manager to join our dynamic Affiliate team. Based in Singapore the Senior Account Manager is an integral position within GroupM’s Affiliate team, working for some of the largest global brands helping them to drive successful partnerships & campaigns in the Korean market. The Senior Account Manager will work closely with the Affiliate Director from both an operational and strategic stand point. We work with some of the world’s biggest retailers, so we are looking for the right candidate to join us to deliver exceptional service levels to these current clients with a strong work ethic and positive attitude.

3 best things about the job:

• Opportunity to work with some of the world's leading brands and gain an understanding and insights into the APAC marketplace.
• Collaborative and supportive team environment to achieve goals together.
• Opportunities for professional development and career growth.

Key Responsibilities:

Client Service & Account Management:

• Act as the Korean Account Manager on multiple blue-chip clients within GroupM regional Affiliate Marketing team.
• Manage the day-to-day workflow, acting as a key point of contact for assigned accounts.
• Build and maintain strong relationships with clients, understanding their business objectives and providing strategic recommendations to optimise their affiliate programs.
• Proactively identify growth opportunities within existing accounts and collaborate with the team to develop and pitch new ideas.
• Compile and deliver and present regular performance reports, providing insightful analysis and actionable recommendations to clients.
• Responsible for financial management from an external perspective, monitoring client budget and spend.
• Meet and host affiliate partner events.

Partner Management & Development:

Campaign Execution & Optimisation:

• Plan, execute, and optimise of affiliate marketing campaigns across various partners.
• Track key performance indicators (KPIs) to ensure campaigns are delivering against client objectives and budget.
• Proactively identify and troubleshoot campaign performance issues, implementing corrective actions to maximise results.
• Stay abreast of industry trends and best practices to continuously improve campaign effectiveness.
• Manage the platform.
• Recruit and onboard new publisher partners, expand our network, identify strategic partnerships. to grow the business and increase efficiency for clients.
• Develop and maintain strong relationships with existing publisher partners, providing ongoing support and optimising partnerships for mutual growth.
• Negotiate favourable partnership deals and ensure compliance with program guidelines.

Reporting & Analysis:

• Have an analytical approach whilst working on reporting and performance metrics to draw insight and make strategic recommendations to clients to optimise their affiliate program.
• Prepare regular client reports, including performance summaries, key metrics, and strategic recommendations.
• Utilise data visualisation tools to present findings in a clear and concise manner.

Desired Skills and Experience:

• Bachelor's degree in Marketing, Business Administration, or a related field.
• A minimum of 5 years digital marketing experience with a preference for 3 of these years to be in an affiliate marketing focused role or a client-facing role.
• In-depth knowledge of affiliate / partnership marketing and the best practice on how affiliate programs are managed.
• Excellent communication and presentation skills, both written and verbal, with the ability to effectively communicate with clients and internal stakeholders. The candidate must be comfortable presenting to large groups of people and senior clients.
• Proven track record of successfully managing and growing client accounts.
• Exceptional organisational and time management skills, with the ability to prioritise tasks and meet deadlines in a fast-paced environment.
• Strong time management and organizational skills.
• Seeks ownership and readily accepts accountability.
• Some familiarity with reporting platforms (affiliate networks/tools) and how they are used to manage campaign performance.
• Proficient in Microsoft Office Suite, particularly Excel and PowerPoint.
• Positive attitude and a team player ready to be part of the team culture.
• Fluency in English and Korean is essential for this role due to frequent interations with the market you'll be working on.

More about GroupM

GroupM - GroupM leads and shapes media markets by delivering performance enhancing media products and services, powered by data and technology. Our global network agencies and businesses enable our people to work collaboratively across borders with the best in class, providing them the opportunity to accelerate their progress and development. We are not limited by teams or geographies; our scale and diverse range of clients lets us be more adventurous with our business and talent. We give our talent the space, support and tools to innovate and grow.

Discover more about GroupM at www.groupm.com
Follow @GroupMAPAC on Twitter
Follow GroupM on LinkedIn - https://www.linkedin.com/company/groupmworldwide

About GroupM Singapore

GroupM Singapore operates in one of the most dynamic and exciting environments in the world. Although it is a small domestic market, there is a vibrant media industry which is undergoing rapid evolution as digital technology reshapes the way marketing supports advertisers’ needs. Being at the crossroads of Asia means, that aside from the local clients and media owners, we also have a high proportion of multi-national clients, renowned brands and media owners. Making GroupM Singapore the Number One organisation to join and develop your career in media investment.

GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity – it’s about belonging. We celebrate the fact that everyone is unique and that’s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.

• You will be the bridge between the client and the team by ensuring we deliver exceptional creatives to the client on time and on budget. You will assist / lead the accounts by ensuring sustainable relationships with the client on a long-term basis.
• We are a place where we value attitude over papers. If you have experience working within a creative or events house, we will love to have you to value-add your expertise into the team.
  
  Responsibilities:
• Excellent written and verbal communication skills
• Strong presentation skills
• Develop strategic approach to provide marketing solutions for clients
• Meeting and liaising with clients to discuss project briefs
• Identifying new business opportunities, suggest company services that maximize client satisfaction
• Shortlist and lead new project pitching, manage budgets, schedules and day-to-day running of account
• Manage proposal, quotation, billing preparation
• Work closely with team and clients to ensure smooth delivery of campaigns / proposals
• Be involved in projects pre-production, production and post-production process
  Other ad-hoc duties as assigned

Other Information

• Office located downtown (Near Lau Pa Sat)
• Expect to work on weekends if events fall on the weekends.
• Mainly focused on corporate clients and organising corporate events

What You'll Do:

Develop detailed project plans, timelines, and budgets that wow our clients
Drive sales by pitching innovative event concepts to potential clients, showcasing how we can elevate their brand through unforgettable experiences
Set clear project goals that align with what our clients and the organization want to achieve
Be the main point of contact for clients, keeping them in the loop and ensuring they are happy with our work
Rally our cross-functional crew, assign tasks, and keep communication flowing to ensure each event runs smoothly
Manage the day-to-day execution of events, troubleshooting any hiccups that come along the way
Handle event budgets, track expenses, and find creatives ways to save costs without compromising quality
Implement processes to ensure every aspect of our events is top-notch and meets client expectations
Create and share regular updates with management about event progress, successes, and what's next
Look for ways to improve our event planning processes and share best practices with the team
Help grow our junior team members and build a vibrant event management culture Stay on the cutting edge by exploring new trends in event management and engagement
After events, create detailed reports on what went well, areas for improvement, and lessons learned
Build long-term relationships with clients and pitch ideas for future projects

What We're Looking For:

Experience in event and project management, especially with clients
Sales experience with a knack for pitching event ideas and securing projects Super organized and able to juggle multiple events simultaneously
Strong communicator with awesome people skills
Team player who can lead and inspire others
Experience managing event budgets
Problem-solver with a knack for analysis

Job Responsibilities:

• Manage a portfolio of international and local clients and deliver quality audit. Plan, execute, and oversee audit engagements from start to finish, ensuring they are completed on time, within scope, and within budget.
• Apply requisite professional scepticism during the course of the work and exercise professional judgement on critical technical issues
• Manage the stakeholders’ expectations and project timelines, and proactively keep them abreast of the progress of the project
• Lead, mentor, and develop a team of audit associates and seniors, fostering a collaborative and supportive work environment.

Job Requirements:

• Bachelor’s degree in Accounting, Finance, or a related field.
• Minimum 5 years of relevant work experience, preferably from an international accounting firm
• Strong grasp of technical skills with proficiency in SFRS/IFRS and SSA/ISA.

DID: 6513 3297

About the Role

We are seeking a highly motivated and results-oriented Account Manager to join our dynamic Affiliate team. Based in Singapore the Account Manager is an integral position within GroupM’s Affiliate team, working for some of the largest global brands helping them to drive successful partnerships & campaigns in the Korean market. The Account Manager will work closely with the Affiliate Director from both an operational and strategic stand point. We work with some of the world’s biggest retailers, so we are looking for the right candidate to join us to deliver exceptional service levels to these current clients with a strong work ethic and positive attitude.

3 best things about the job:

• Opportunity to work with some of the world's leading brands and gain an understanding and insights into the APAC marketplace.
• Collaborative and supportive team environment to achieve goals together.
• Opportunities for professional development and career growth.

Key Responsibilities:

Client Service & Account Management:

• Act as the Korean Account Manager on multiple blue-chip clients within GroupM regional Affiliate Marketing team.
• Manage the day-to-day workflow, acting as a key point of contact for assigned accounts.
• Build and maintain strong relationships with clients, understanding their business objectives and providing strategic recommendations to optimise their affiliate programs.
• Proactively identify growth opportunities within existing accounts and collaborate with the team to develop and pitch new ideas.
• Compile and deliver and present regular performance reports, providing insightful analysis and actionable recommendations to clients.
• Responsible for financial management from an external perspective, monitoring client budget and spend.
• Meet and host affiliate partner events.

Partner Management & Development:

Campaign Execution & Optimisation:

• Plan, execute, and optimise of affiliate marketing campaigns across various partners.
• Track key performance indicators (KPIs) to ensure campaigns are delivering against client objectives and budget.
• Proactively identify and troubleshoot campaign performance issues, implementing corrective actions to maximise results.
• Stay abreast of industry trends and best practices to continuously improve campaign effectiveness.
• Manage the platform.
• Recruit and onboard new publisher partners, expand our network, identify strategic partnerships. to grow the business and increase efficiency for clients.
• Develop and maintain strong relationships with existing publisher partners, providing ongoing support and optimising partnerships for mutual growth.
• Negotiate favourable partnership deals and ensure compliance with program guidelines.

Reporting & Analysis:

• Have an analytical approach whilst working on reporting and performance metrics to draw insight and make strategic recommendations to clients to optimise their affiliate program.
• Prepare regular client reports, including performance summaries, key metrics, and strategic recommendations.
• Utilise data visualisation tools to present findings in a clear and concise manner.

Desired Skills and Experience:

• Bachelor's degree in Marketing, Business Administration, or a related field.
• A minimum of 4 years digital marketing experience with a preference for 2 of these years to be in an affiliate marketing focused role or a client-facing role.
• In-depth knowledge of affiliate / partnership marketing and the best practice on how affiliate programs are managed.
• Excellent communication and presentation skills, both written and verbal, with the ability to effectively communicate with clients and internal stakeholders. The candidate must be comfortable presenting to large groups of people and senior clients.
• Proven track record of successfully managing and growing client accounts.
• Exceptional organisational and time management skills, with the ability to prioritise tasks and meet deadlines in a fast-paced environment.
• Strong time management and organizational skills.
• Seeks ownership and readily accepts accountability.
• Some familiarity with reporting platforms (affiliate networks/tools) and how they are used to manage campaign performance.
• Proficient in Microsoft Office Suite, particularly Excel and PowerPoint.
• Positive attitude and a team player ready to be part of the team culture.
• Fluency in English and Korean is essential for this role due to frequent interations with the market you'll be working on.

More about GroupM

GroupM - GroupM leads and shapes media markets by delivering performance enhancing media products and services, powered by data and technology. Our global network agencies and businesses enable our people to work collaboratively across borders with the best in class, providing them the opportunity to accelerate their progress and development. We are not limited by teams or geographies; our scale and diverse range of clients lets us be more adventurous with our business and talent. We give our talent the space, support and tools to innovate and grow.

Discover more about GroupM at www.groupm.com
Follow @GroupMAPAC on Twitter
Follow GroupM on LinkedIn - https://www.linkedin.com/company/groupmworldwide

About GroupM Singapore

GroupM Singapore operates in one of the most dynamic and exciting environments in the world. Although it is a small domestic market, there is a vibrant media industry which is undergoing rapid evolution as digital technology reshapes the way marketing supports advertisers’ needs. Being at the crossroads of Asia means, that aside from the local clients and media owners, we also have a high proportion of multi-national clients, renowned brands and media owners. Making GroupM Singapore the Number One organisation to join and develop your career in media investment.

GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity – it’s about belonging. We celebrate the fact that everyone is unique and that’s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.

Job Description:

Assisting Audit Director and Senior Manager with below duties:

• Manage full aspects of audit engagements, from planning to wrapping up and presentations of audit findings including timely billing and collections
• Ensure that the firm’s risk management and quality control procedures are adhered to at all times
• Manage and service a portfolio of clients. Act as a major point of contact within the firm for the client together with the partner/director
• Retain, develop and motivate colleagues in the department, which includes ensuring job appraisal documentation is completed within deadlines and ensuring appropriate objectives and development plans are in place for counselees.

Requirements:

• At least an Advanced Diploma/ Degree in Accountancy.
• Must possess professional qualifications such as CA, CPA, CIA, CISA, ACCA full member, or relevant certification in the discipline.
• With at least 4-5 years of relevant work experience from audit or accounting firm.
• Good command of English with excellent written and oral communication skills.
• Able to manage multiple engagements and deadline-driven.

Benefits:

· Professional Institutional Member

· Positive working environment

· Career advancement; Opportunities to learn with career progression

· Training Development

· Long Service Awards

We regret that only shortlisted candidates will be notify.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Assurance Partners LLP and its affiliates to collect, use and disclose your personal data for the purpose of recruitment.

We are looking for a self-driven and experienced Key Account Manager for one of our shipping clients. He/She will manage and execute commercial activities globally and will have exposure to work with reputable international brands. The ideal candidate will have at least 8-10 years of working experience in commercial roles for the ocean-freight services, with strong leadership, negotiation, communication skills and with a keen interest in providing optimal customer service experience.

Key Responsibilities:

· Manage and develop assigned customer accounts, implementing effective commercial strategies in alignment with company goals.

· Actively engage with customers and participate in strategic discussions both internally and externally, schedule Quarterly Business Reviews and face-to-face meetings. Ensure smooth onboarding of new customers.

· Monitor the progress of customer accounts and identify new potential customers or segments for development, aligning with the company's overall strategy and direction.

· Collaborate with Regional Offices (ROs) and relevant stakeholders to secure backhaul cargo and expand the company's footprint with International Freight Forwarders (IFF) and Beneficial Cargo Owners (BCO).

· Stay informed about customer needs and market trends to generate market intelligence for strategic and tactical decision-making.

· Manage high-visibility accounts requiring headquarters-level oversight, specifically in the BCO and IFF segments.

· Develop long-term and tactical strategies to actively drive account performance.

· Contribute to the tender management process, contract reviews, data library compilation, and participate in relevant workshops or projects.

· Foster a culture of innovation and ownership for managed accounts.

· Serve as Acting Deputy in the absence of the Senior Manager, providing backup support.

Qualifications:

· Bachelor's degree in Maritime, Business, Logistics, or a related field.

· Minimum of 8-10 years of experience in shipping, freight forwarding, or the logistics industry

· Proven success in business and account development

· A proactive and assertive approach with the capacity to thrive in a dynamic and fast paced organization.

· Must be able to work well as part of a team and independently.

· Strong computer skills, including Microsoft software (eg. PowerPoint, Words, Excel, etc), CRM, etc.

To apply, please send your CV to [email protected] .

We regret that only shortlisted candidates will be notified. Thank you for your understanding!

Duties & responsibilities

• Manage a portfolio of audit clients independently.
• Lead and supervise an audit team consisting of seniors and assistants.
• Monitoring audit assignments and performing all aspects of planning and executing risk-based financial and operational audits for a wide range of clientele from various industries.
• Analyse the internal control system of companies.
• Review and ensure completeness and quality of staff work and compliance with all statutory and/or regulatory requirements of the engagements.
• Coach, motivate, and develop team members to attain experience that cultivates technical competencies.

Requirements

• Bachelor's Degree/ Post Graduate Diploma in Accountancy, ACCA, CA or equivalent professional qualification.
• At least 6-7 years of audit experience with a minimum of 5 years as an Audit Senior.
• Mature, responsible, adaptable, flexible, strong analytical skills, and committed.
• Strong oral and written communication skills.
• Good command of Chinese and English in both written and spoken to liaise with Chinese-speaking customers and associates.
• Able to liaise with different stakeholders.
• Proficient in Microsoft Office software programs. Proficient in Audit Express software will be an advantage.

We regret that only shortlisted candidates will be notify.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Assurance PAC and its affiliates to collect, use and disclose your personal data for the purpose of recruitment.

Duties & Responsibilities:

• Identify sales opportunities by identifying clients’ requirements; forecast projected business and establish targeted market share
• Research and develop sales opportunities and plans
• Understand the market, competitor's share, and competitor's strengths and weaknesses to forecast projected business and establish market share
• Implement sales plans
• Sustain rapport with key accounts by making periodic visits to clients; exploring specific needs; anticipating new opportunities
• Provides information by collecting, analyzing, and summarizing data and trends
• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
• Complete all paperwork required to close the sale
• Orientate and train employees to communicate job expectations
• Manage customer service staff to achieve sales targets
• Assign, schedule, coach, counsel, and discipline employees; plan, monitor, appraise, and review job contributions; enforce policies and procedures

Requirements:

• Degree in Engineering, Business Administration, Psychology, Sociology and other related disciplines will be considered
• Experienced in Sales
• Keen interest and motivation to do Sales
• Strong interpersonal and communication skills
• Good team player and able to work effectively with minimum supervision
• Possess class 3 driving license
• Full Time engagement

You can apply here: https://aces.aceplp.com.sg/apply/nt/

• Manage and develop assigned customer accounts, implementing effective commercial strategies in alignment with company goals.
• Drive plans, implementation and execution for assigned accounts
• Manage distribution growth of assigned accounts
• Total and detailed account coverage of assigned accounts via white space analysis.
• Building and funnelling of sales opportunities via F2F, written and tele communication.
• Close sales opportunities to meet and exceed monthly, quarterly and annual targets in all range of products, solutions and services.
• Maintain good after sales service to existing customers to maintain retention.
• Provide timely reports to management on sales results, sales pipelines and account information.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

We are seeking an experienced and client-focused manager to join our team. This role offers an exciting opportunity to transition into a broader compliance and consultative position, supporting a diverse portfolio of international companies. You will also gain valuable insights into managing a fast-growing, entrepreneurial service line.

As a key member of the management team, you will play a pivotal role in enhancing client experience, providing technical support, fostering staff development, and ensuring overall team success. You will oversee the delivery of accounting, payroll, and advisory services to a diverse portfolio of international clients, while ensuring new clients are onboarded efficiently and effectively.

You will lead a team of professionals, sharing your technical expertise to help them develop and grow, acting as their coach and mentor. You will also take responsibility for your team’s service delivery, operational efficiency, and financial performance.

Responsibilities

• Supervise and support the delivery of accounting, payroll, and advisory services to a broad portfolio of international clients.
• Participate in new client prospects meetings and oversee the onboarding process.
• Develop a deep understanding of your Client’s businesses to ensure that Forvis Mazars’ reports and advice are timely relevant and that a strong “Trusted Business Advisor” relationship is in place.
• Impart technical expertise to your team to ensure accounts are prepared in line with Singapore and International Financial Standards. Additionally, identify and highlight potential advisory and compliance issues (e.g. taxation, Companies Act, immigration) to the appropriate experts within Mazars for further consideration.
• Plan the work of your team and help them to ensure deliverables are timely and processes are efficient.
• Take ownership of the financial performance of your team.
• Ensure all firm quality and risk processes are understood and complied with by your team.
• Coach, mentor and support the continuous development and well-being of staff.
• Act as a key member of the management team, exhibiting and promoting high levels of client service and commercial thinking.
• Contribute to ad-hoc projects and other tasks as and when required.

Requirements

• Bachelor of Accountancy and/or equivalent professional qualification.
• Minimum 6 years of relevant experience with at least 2 years in a supervisory level, preferably from a professional services firm in an Accounting/Outsourcing/Client Accounting/Audit environment.
• Deep understanding of Singapore compliance requirements including accounting, tax, payroll, Companies Act is a definite advantage
• Strong and extensive technical accounting knowledge in Singapore and International Financial Reporting Standards.
• Advanced knowledge of MS Excel is essential; Familiarity with XERO, SAP and/or NetSuite is an advantage.
• Excellent spoken and written English communication skills, with the ability to engage effectively across all levels of an organization.
• Highly organized with the ability to prioritize, manage multiple tasks and meet deadlines efficiently.
• Demonstrate a strong focus on client service, with entrepreneurial and commercial thinking skills.