Total 5 purchasing lead job vacancies in Accounting / Auditing category in Singapore, North East

As a Key Account Lead, you will drive operational excellence and seamless customer experience on digital marketplace platform while consistently maintaining the H&M brand. The role will work collaboratively and cross-functionally to drive and transform the customer experience while maximizing financial returns. You work in accordance with legal requirements and H&M standards, policies and procedures to meet the expectations of customers and colleagues. 

Key responsibilities

• Execute on the activity plans for the brand on external marketplace. Gain familiarity with the commercial agenda of our partners, maximize selling peaks, drive strong customer awareness and conversion through executing all campaigns, commercial activities and promotional events in the most optimized manner.
• Build and maintain brand health on the platform in terms of accurate & relevant catalogue, content, callouts, assortment and offer. 
• Explore and implement best practices for marketplace inventory fulfillment; identify areas for improvement that can lead to cost savings, greater efficiencies and profitability. 
• Make sure that all assets (creatives) utilized across marketplace platforms align with global guidelines
• Secure strong collaboration between external partners and develop strong internal relationships across functional areas such as merchandising, media, business tech and logistics to make sure day-to-day operations run seamless on the marketplace platform and help the brand optimize traffic, customer growth and revenue. 
   

We are looking for an experienced and strategic Enterprise Account Executive who has a knack in generating new business (new logo acquisition) for Freshworks.  They should have a consultative sales approach, a successful track record growing and on-boarding clients with polished presentation skills. This person must demonstrate all the behaviors associated with a high performance sales culture, specifically managing a pipeline of new business opportunities and delivering results against a quota. This individual will provide the best sales experience possible for our customers.

Responsibilities:

• You’ll become the resident expert on the Freshworks platform and will sell new customers our cloud-based software
• Drive new logo acquisitions to meet or exceed revenue targets
• Demonstrating / selling value to key stakeholders within the accounts
• Build a plan to maximize revenue and customer satisfaction within your accounts
• Create & articulate compelling value conversations with C-Level stakeholders also work in  alignment with inside stakeholders namely AE's, Customer Success, Implementations,  Billing, Support, deals teams etc.
• Close large, complex deals involving multiple executive level stakeholders
• Collaborate with and lead a larger cross functional team to the closure of large complex deals
• Demonstrated experience managing complex sales cycles and negotiating win-win agreements based on value based selling
• Exceeding activity, pipeline and revenue goals on a quarterly basis
• Build strategies and execute on the plan in the assigned territory with the goal of generating and maintaining 4x pipeline
• Analyse sales/metrics data from your accounts to help evolve your strategy
• Assist customers in identifying industry relevant use cases and educate customers to make a  strong business impact
• Develop long-term strategic relationships with key accounts
• Ensuring satisfaction within your accounts 

Supplier Scouting (20%)
- Support potential supplier scanning.
- Support project documentation and presentation.
- Liaise with various departments/divisions on information gathering.
- Research of free trade agreements within ASEAN.

System Data & Contracts Maintenance (30%)
- Support in ensuring data quality on various purchasing tools.
- Prepare contract documents with suppliers and route for signatures.

Purchasing Support (20%)
- Provide support to other business functions with regards to enquiries about pricing, master data maintenance.
- Ensure documents / approvals are in place for Mitigation checks.
- Preparation and sending of mass communications to suppliers.

Purchasing Quality (30%)
- Support team members in the ISIR by checking documents for accuracy and requesting technical information (test reports, drawings) from suppliers.
- Create and implement Engineering Change Notifications for the ASEAN region to approve changes of products, manufacturing processes, materials or packaging.
- Support in releasing new products and maintaining related internal processes and systems.
- Assist investigations of customer complaints.
- Update system for certificates, audit reports, etc.
- Assist problem solving with suppliers.

Work Location : Pasir Panjang

6 months Contract

Responsibilities

• Lead strategic plans for managed accounts by identifying customer needs, driving product adoption, and delivering solutions to customer challenges. Develop and pitch opportunities for key customers. Take ownership for driving/delivering against the business objectives and contribute to team success.

• Plan and execute prioritized work in strategic plan for managed accounts, selecting appropriate methods to most effectively achieve plan objectives. Troubleshoot customer problems with minimal assistance and triage, when necessary. Utilize strong understanding of customer business objectives to offer strategic support and appropriately challenge where necessary. Support adoption of best-available Google solutions for customer needs.

• Lead strategic plans for managed accounts by identifying customer needs, driving product adoption, and delivering solutions to customer challenges. Develop and pitch opportunities for key customers. Take ownership for driving/delivering against the business objectives and contribute to team success.

• Identify key stakeholders within Google to build a network and contribute to cross-team collaborations. Develop relationships with supported customers, acting as a point of contact for customers around all key areas.
  
  
  Knowledge
• Stakeholder management strategy
• Operations management strategy
• Customer conversations
• Customer Research
• Data-driven analysis and reporting
• Knowledge of tools (e.g., dashboards, customer relationship management tools) that can help provide analysis and optimization insights
• Persuasion skills
• Sales analytics for account managers
  Analyze internal (e.g., maintaining pipelines, account-specific internal metrics) and external data and leverage existing tools/resources as appropriate and collaborate with cross-functional project teams (e.g., analytical leads) to prepare data and to structure and execute analysis.
• Identify revenue and growth opportunities

Skills

• Ability to positively influence individuals in a customer/suppliers organization who can help others make a conscious decision on the proposed product, service, or solution.
• Ability to leverage standards-based business practices to ensure materials, equipment, and technology deliver efficient and effective business outcomes.
• Ability to analyze and apply industry, market, and organizational information to strategies and plans.
• Ability to utilize open, closed, and leading questioning techniques to understand underlying beliefs, motivations, and causes for behaviors, needs, and desires. Knowledge of the customers organization, industry, competition, and end-customers.
• Ability to combine technical and financial data to differentiate and position the value of company products, services, and solutions to create competitive advantage. Knowledge of internal company tools (e.g., dashboards, customer relationship management tools) that can help provide analysis and optimization insights. This includes staying up to date on the latest tools and how they can add value or uncover new opportunities with customers.
• Ability to gain commitment to a product, service, or idea from partners, customers, suppliers, and/or stakeholders using data and appropriate communication or storytelling methods.
• Ability to establish or adapt sales/partnership strategies by integrating and applying ones understanding of the customer, competitive intelligence, external trends, and data from lagging/leading metrics. This includes knowledge and application of basic sales/partnership concepts and techniques (e.g., discovery, qualifying individuals, relationship mapping, objection handling, upselling, closing, outreach).
• Ability to articulate how customers and partners can use company products, services, and solutions to identify needs, solve problems, and drive growth.
• Experience working with advertisers, agencies, and/or clients. Excellent leadership, organization, communication, interpersonal and teamwork skills. Thought leadership on digital advertising ecosystem (advertisers, agencies, platforms or clients) In-depth knowledge of advertising productsis a plus.
• Excellent analytical and problem-solving skills.
• Ability to deliver results under pressure and show dedication to client services.
  

As Key Account Lead (Zalora), you will drive operational excellence and seamless customer experience on digital marketplace platform while consistently maintaining the H&M brand. The role will work collaboratively and cross-functionally to drive and transform the customer experience while maximizing financial returns. You work in accordance with legal requirements and H&M standards, policies and procedures to meet the expectations of customers and colleagues. 

Key responsibilities

• Execute on the activity plans for the brand on external marketplace. Gain familiarity with the commercial agenda of our partners, maximize selling peaks, drive strong customer awareness and conversion through executing all campaigns, commercial activities and promotional events in the most optimized manner.
• Build and maintain brand health on the platform in terms of accurate & relevant catalogue, content, callouts, assortment and offer. 
• Explore and implement best practices for marketplace inventory fulfillment; identify areas for improvement that can lead to cost savings, greater efficiencies and profitability. 
• Make sure that all assets (creatives) utilized across marketplace platforms align with global guidelines
• Secure strong collaboration between external partners and develop strong internal relationships across functional areas such as merchandising, media, business tech and logistics to make sure day-to-day operations run seamless on the marketplace platform and help the brand optimize traffic, customer growth and revenue.