Total 16 customer service manager job vacancies in Administrative / Clerical category in D03 Queenstown, Tiong Bahru

We require a part time, weekend Administration and Customer Services Executive to perform admin and customer service tasks for our floristry business including:

• Printing delivery orders and gift message cards
• Planning delivery routes
• Managing the dispatch of flowers and gifts
• Answering basic customer enquiries
• Recording inventory

The position is Saturdays and/or Sundays only at this time. It is open to Singapore Citizens and PRs only.

We are looking for somebody with a friendly disposition and a customer service orientation, with a desire to deliver an awesome experience to customers. Previous admin experience is a plus, but a great attitude and willingness to learn is the main requirement! Students welcome :)

NB: The candidate would be required to lift flower arrangements, which can sometimes be quite heavy.

Location/Hours:

• Central work location, close to a number of bus stops and many food outlets. Note, this is a workshop/studio environment, not a retail store
• Casual dress and fun, upbeat environment
• Saturdays are full day. Sundays are half day

Hourly pay rate (dependant on experience). We are Progressive Wage (PW Mark) accredited.

Please apply with your CV and include your availability. The ideal candidate would start immediately!

Executive-Secretary cum Admin Manager

Salary: 5700 – 6000 with AWS and VB

Working day: Mon -Fri

Working Location: Commonwealth

PA support to Executive-Chairman & CEO

· Support EC & CEO on calendar management, coordinate appointments, meetings and teleconferences.

• All necessary travel arrangements and ensuring to adhere to the company travel policy and budget
• Administrative support including filing of expenses claims

- Good initiative and common sense in general housekeeping and operational matters. (e.g. reminding directors to fulfil statutory requirements after a certain corporate action.)
- Demonstrated problem-solving skills and a proactive approach to tasks.
- Excellent multitasking and organizational skills with attention to detail and accuracy, able to prioritize tasks effectively.

Office Management:

· Maintenance and upkeep of the office - Manage subcontractors on maintenance, cleaning etc and coordinate services with building management and/or landlord.

· Manage contract and performance of cleaning contractor, ensure the cleanliness of the entire office.

· To be the person supporting office renovation, relocation, refurnishing if any, including the office space allocation, etc.

· Maintain and the renewal of service agreements for office equipment.

· Supporting in welcoming guests in office, upkeep of the meeting room, pantry telephone and office supplies.

Job Requirements:

· Preferably a minimum of 5 years of experience in the areas of business travel, admin, ops or office management.

· Open to mid-career individuals

· Proven ability to communicate effectively and work cohesively within a fast and high performing team.

· Good eye for details with a “hands-on” and “can-do” attitude.

· Proven ability to work independently and meticulously in a fast-paced environment.

· Positive mind-set with the ability to work with flexibility and adaptability

· Tech savvy with a strong proficiency in MS PowerPoint and Excel skills.

· A good team-player, proactive and self-motivated.

Job Highlights:

Enhance exposure to the government sector

Nearest MRT: Pasir Panjang

Working hours: Monday - Thursday: 8.30am – 6.00pm, Friday: 8.30am – 5.30pm

Salary: up to $3,450 per month

Contract duration: 7 months

Job descriptions:

• Assessment of Data Breach Notification cases and submission of the reports
• Administrative support (e.g. logging of cases in system) for Data Breach Notification Cases
• Assist in preparation of case and complaints data for monthly and ad-hoc management reports
• Assist in ongoing GenAI Project (implementation of GenAI tool for case assessment and Investigation Report Summarization)

Job requirements:

• Only Singaporean.
• Minimum Degree in any related discipline.
• Preferably with experience in report writing.

Interested candidates please click “Apply Now”. We regret to inform you that only shortlisted candidates will be contacted for further interviews.

Rachel Tham Pei See

R23114253

BGC Group Pte Ltd (Outsourcing )

EA 05C3053

Purpose of Position

The individual in this position reports to the HOD and contributes to the administration of the programme. The individual in this position will assist in the administrative and secretarial support to the Department. He/she will also be the main liaison for public enquiries and all incoming referrals. He/she is responsible for providing administrative support to the Department and preparing monthly reports required by the funders, governing authorities, audit and sponsors to ensure the timely submission of the documents. He/she is also expected to provide administrative and logistics support to the department’s projects, from and not limited to procurement processes, department and board meetings, minutes writing, SOPs, management of funds etc.

Responsibilities:

• Provide administrative and logistics support to the department in operational documentation and reports i.e. weekly department meeting notes, evening management committee meetings for CW2S department, assist in collation of profiling and needs assessment, monthly reports required for internal analysis, by the funders, governing authorities and sponsors to ensure the timely submission of the documents for funding and audit etc.
• Administer annual satisfaction survey with seniors/befriendees and CW2S team.
• Tapping on Excel, Power BI, or software/application to consolidate reports/data.
• Provide administrative support to the department in Purchase Requisition and Payment vouchers. Monitoring the usage of funds for staff welfare, maintain department’s google sheet schedule etc.
• Update, develop and/or streamline current operational workflows and SOPs such as ops manual, workflows, policies and documentation procedures i.e. visitation SOPs including escalation SOPs and risk management etc. Establish knowledge management documentation system. Initiate, coordinate and consolidate knowledge management efforts with CW2S managers and AAC team.
• Main liaison with IT colleagues and external vendor (NUS) on our CVWO issues, documents and troubleshoots day-to-day issues as well as oversee the annual improvement exercise with NUS.
• Ad-Hoc duties or other projects assigned by Management.

Requirements:

• Diploma/Degree in Administration, Business, Gerontology or equivalent
• Good communication & interpersonal skills
• A team player & equally adept at working independently
• Dynamic, quick-thinking, adaptable & responsive to change
• Enthusiastic & self-motivated to value-add
• Meticulous and methodological

• Provide administrative support to project team and maintain project databases
• Plan and coordinate office projects such as office relocation, company events or technology upgrades
• Follow up closely on ISO documentation and yearly audits
• Spearhead the digitalisation of our internal business processes to achieve work efficiency improvement
• Handle all outgoing or incoming correspondence (e-mail, letters, legal documents etc)
• Undertake assignments for manpower recruitment, training and HR-related matters

• Provide administrative support to project team and maintain project databases
• Plan and coordinate office projects such as office relocation, company events or technology upgrades
• Follow up closely on ISO documentation and yearly audits
• Spearhead the digitalisation of our internal business processes to achieve work efficiency improvement
• Handle all outgoing or incoming correspondence (e-mail, letters, legal documents etc)
• Undertake assignments for manpower recruitment, training and HR-related matters

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

The role of Admin Manager (AM) is to be responsible for the strategic management of funds and resources to achieve school's objectives as well as day-to-day operations, financial administration, general office administration and inventories/supplies.

As part of the management team, the AM will also contribute towards organizational decision-making and participate in general executive and non-executive functions that the team undertakes. The role will also include the reviewing and enhancement of the school's administration system by harnessing technology to improve productivity and efficiency.

The AM is also required to supervise and manage a team of executive and clerical officers.

The School aims to support students with intellectual disability including those with Autism Spectrum Disorder (ASD) from ages 7 through 18. Our staff are key in supporting our student towards becoming independent adults and community contributors.

• Prepare and manage the school's budgeting process and financial operations, for example, budget exercises, tracking of expenditure, assets and inventory tracking etc in accordance to Organisation's guidelines.
• Manage the administration of overall procurement processes in the school to ensure compliance with Organisation's guidelines.
• Exercise efficient financial control to ensure all expenditure and collection of payments/funds are duly processed
• Supervise Petty Cash and Debit Card accounting
• Oversee all accounts payable and receivable within school structure
• Oversee all business invoicing processes
• Manage all cash funds, eg collection of monies
• Work closely with Organisation's Finance Department
• Manage Netsuite matters, eg for billing
• Manage processes for procurement of items and services, via TenderBoard
• Manage post-programme/service review of vendors
• Oversee admin team to ensure sound and efficient processes, in accordance to licensing requirements and high standards of corporate governance.
• Manage general office workflow.
• Assist to drive implementation and use of IT infrastructure to increase productivity including integrating Information and Communications Technology (ICT) into administrative processes, and leveraging ICT to improve efficiency in work processes.
• Ensure data and files are properly maintained/updated and safely accessible for staff on shared platforms
• Ensure data and information required for submissions to MOE, MSF/SG Enable, NCSS and MINDS HQ are on time.
• Perform the role of Fixed Assets Manager
• Conduct asset-checking exercise and monitor department asset management
• Manage condemnation of stores and equipment
• Oversee and ensure adequate admin supplies (eg stationery, office materials) for the school.
• Ensure proper inventory management procedures.
• Oversee the management of student enrolment, including maintaining of updated student lists and reporting of student movements.
• Oversee the management of student information, including particulars, commuter status and medical records.
• Oversee the administration of student assistance schemes, eg SPED Financial Assistance Scheme, Discretionary Financial Assistance, Enabling Transport Subsidy, Straits Times School Pocket Money Fund.
• Manage textbook list' and uniform matters
• Oversee the management of student admin processes, eg health/dental checks, NRIC registration, ez-link/travel cards, DDR cards
• Provide admin support for canteen
• Supervise and manage Admin Executive and Clerical Officers, or any other admin staff as assigned.
• Provide performance guidance, coaching, support and mentorship for Admin Executive and Clerical Officers, and any other supervisees as assigned.
• Prepare and review reports.
• Work collaboratively with other segments of staff to achieve administrative efficiency in the school, including the conduct of staff briefings, induction and guiding staff on admin processes.
• Manage staff data and information
• Manage the administrative aspects of staff incidents and insurance claims.
• Oversee the administration of engagement of Relief Teachers, instructors.
• Conduct induction for new staff and relevant staff briefings on finance and admin matters.
• Any other duties assigned by Reporting Officer.

• Degree in any relevant discipline
• At least 3 years of relevant management/finance/procurement/operational/leadership experience will be an advantage
• Strong interpersonal, organisation and communication skills, as well as the ability to lead and work well in teams.
• Good organisational and people management skills
• Exposure in community care sector is an added advantage

About our client: Our client is a leading facilities management company.

About the role: This role will be hired on a 2 years contract and renewable

• Reporting to Senior Admin Manager
• Oversee and lead a team of Admin Personnel in providing administrative support as well as customer service to the team and the residents
• To collate/check on Staff Attendance Report and pass to GM for vetting on 7th of every month.
• Record / write minutes for Admin and Operations Monthly meeting.
• Human Resource - New Staff onboarding / resigned staff outgoing / Employee records / activate & deactivate staff access card.
• Facilities Booking/ Permits
• Sourcing, inviting and awcparding Quotations for approved Admin contracts. Example - Insurance, Stationeries, Copier Toner, Paper and staf uniform
• Prepare Saturday Roasters for Admin and Call Centre team / Plan cover for staff absence and staff who are on leave
• Collation of new and renewal TOL. Liaise with Tenant and landlord and PO for missing documents
• Assist in sustainability projects
• Collating and submitting staff claims for transport, overtime and wellness benefits
• Co-ordination of various certification documentation for internal and external audits
• Summon offence notice on BES (By law carpark obstruction) till closure
• Booking of Badminton court.
• Cover PA during her absense for writing minutes, preparing GM documents
• Overseeing daily reporting for permits/quarterly reporting on admin contracts ending to HDB
• Feedback system / CFMS system support
• Presentation at GM and HOD for admin related matters

About you:

• Min Dip in related studies
• Min 3 - 5 years of admin managerial experience
• Independent, analytical and able to perform under pressure and tight timeline
• An effective communicator with strong analytical skills
• A team player who is meticulous to details
• Proactive in driving new initiatives

Others:

• Working Hours: Monday to Friday (8.30am to 5.30pm)
• Work Location : Ang Mo Kio

*Please note that only shortlisted candidates will be contacted.*

Employment Agency: Kingsforce Management Services Pte. Ltd.

Employment Agency Licence No: 94C3545

EA Personnel: Wong Pik Kiun (Kimberly)

EA Personnel Reg. No.: R1984508

Reporting to Manager, Clinical Administration Office (CAO), the Assistant Manager will support the various initiatives in clinical services, namely Medical, Nursing and Allied Health.

Your main focus lies in coordinating administrative support to the Domain Heads, Managers, Clinicians, staff and trainees/ students in the delivery of clinical services and care programmes. You will also be responsible in continuously viewing projects to improve patient care and safety and processes to ensure smooth and effective operations and assist in work as and when assigned.

Job Requirements

• Bachelor’s Degree in any discipline
• Preferably at least 6 years of working experience, experience in healthcare setting will be an advantage
• Excellent interpersonal, verbal and written communication skills with the ability to develop and maintain working relationships across organisations
• Meticulous and organised with good planning skills
• Ability to work well in a team and independently
• Proficient in Microsoft Office applications

Job Description

Customer Service and Admin
• Attend to jobseeker enquiries and facilitate appointment bookings including – verifying and creating new or follow-up appointments, managing their profiles in the system and making outbound calls to confirm appointments
• Perform jobseeker profile management in system
• Assist jobseeker in filling up relevant forms and customer satisfaction survey
• Data cleaning and entry functions into system

Events Support
• Assist with registering jobseekers for event
• Support outreach activities within the vicinity of career centres
• Help out at events within the cluster, whenever needed
• Other duties assigned by the supervisor

*To be deployed to cover frontline duties when needed (e.g.: F2F over a counter involving mostly with Jobseekers over registration for Job Fairs, verification of application forms, etc.)

Requirements

• O Levels and above qualification
• Able to converse in English & another 2nd language
• Customer service experience as role requires dealing with challenging situations
• Meticulous, independent and a team-player
• Digitally savvy as required to handle various systems
• Proficient with MS Office (Word and Excel)
• Willingness to be externally deployed for events or cover duties at various locations

Others

• 12 weeks contract (extendable)
• Jurong East

Job Highlight:

• Contract Postion ( 12 months)
• Central, Queentown
• Monday to Friday, 8.30am to 6.00pm

Job Description:

• Assist in recorting & notes taking, support in information-gathering and liaison with external agencies related to social work.
• Assist in managing relationship with social service agencies and to write up referral letters if needed.
• Attend to mailbox and drafting of replies.
• Data entry duties as assigned.

Requirement:

• Only Singaporean
• Diploma in any field
• Meticulous and competent with MS Office

Interested applicants please click "Apply Now" or email to [email protected].

We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Lucas Tan

Outsourcing Team

BGC Group Pte Ltd

EA Licence Number: 05C3053

Position / Department

Administrative Executive, Shared & Corporate Services

Job Purpose

As an Administrative Executive, the person shall assist in administrative support for the Shared & Corporate Services.

He/She shall support and work closely with the Administration Manager to help ensure the smooth operations of the FSC and in general administration.

Job Description

Maintenance and Safety of Facilities

· Assist in ensuring the smooth operation of the centre's facilities and equipment.

· Engage and collaborate with teams/colleagues/external agencies to enable the good maintenance of facilities and equipment.

· Monitor and manage the efficient use and disbursement of materials, equipment, and resources of the centre, e.g., stationery, toiletries, etc.

· Identify areas of improvement and proactively make necessary and timely modifications/changes.

· Support in maintaining and upkeeping office cleanliness, including the repairs and fixtures of the facilities.

· Support the Admin Manager in the coordination and supervising of office cleaners.

· Vendors management, e.g., servicing and maintenance of facilities and equipment.

Procurement and Vendors’ Management

· Support in the purchase of materials, equipment, and services necessary for the smooth operation of the centre.

· Ensure the proper recording, filing, and tracking of service contracts, equipment, license renewals, etc.

Finance

· Payment and claims submission (Shared & Corporate Services): liaison with vendors and internal staff for payments with supporting documents before e-submission.

Others:

· HR: Support in staff onboarding/exit – issuing/return of laptops and other IT assets, office keys, locker space, etc.

· Meetings/Training: room booking and set-up, refreshments, etc.

· Any other duties as assigned.

Requirements

· Minimum 2 years experience as an Admin Executive or similar administrative role

· Proficiency in office applications (e.g., MS Word, MS Excel, MS PowerPoint)

· Equipped with basic IT competencies and user support.

· Strong organisational and time management skills

· Resourceful person with strong initiative skills

· Highly adaptable with the ability to cope with competing demands and changes.

· Strong communication abilities (verbal and written), and comfortable engaging with different stakeholders.

· Meticulous, i.e., attention to detail, and problem-solving skills

· Can multitask and prioritise daily workload.

· A team player with a proactive approach to work and a positive attitude

Job Description

- Clinic processes and administrative tasks

- Drug inventory, stock taking and ordering

- Clinic assistants – hiring and training

- Rosters of doctors and clinic assistants

- Claims reconciliation

- Other ad hoc duties assigned by management

Job Requirements

- Prior clinical experience an added bonus

- Excellent communication and interpersonal skills

- IT savvy

Reporting to Manager, Clinical Administration Office (CAO), the Assistant Manager will support the various initiatives in clinical services, namely Medical, Nursing and Allied Health.

Your main focus lies in coordinating administrative support to the Domain Heads, Managers, Clinicians, staff and trainees/ students in the delivery of clinical services and care programmes. You will also be responsible in continuously viewing projects to improve patient care and safety and processes to ensure smooth and effective operations and assist in work as and when assigned.

Job Requirements

• Bachelor’s Degree in any discipline
• Preferably at least 6 years of working experience, experience in healthcare setting will be an advantage
• Excellent interpersonal, verbal and written communication skills with the ability to develop and maintain working relationships across organisations
• Meticulous and organised with good planning skills
• Ability to work well in a team and independently
• Proficient in Microsoft Office applications

Responsibilities

• Providing end to end service coordination with both internal (sales, service, warehouse) and external customers or suppliers.
• Providing administrative support to Operations and Service team
• Coordinate on all project activities from procurement to order or service delivery
• Resolve service team admin issues timely
• Monitor project progress, preparation and submission to finance for timely billing
• Carry out administrative tasks including data input, maintaining records, paperwork and proper filing
• Tracking, checking of all service reports and follow up with engineers to ensure timely submission
• Handling enquiries from customers and suppliers
• Involve in internal audit
• Involve in quarterly stock take

Requirements

• Good command of English
• Relevant experience in project administration or service coordination
• Process-driven
• Able to multi-task
• Able to work well with deadlines
• Able to work under pressure
• Well-organized with a customer-oriented approach
• Flexible and adaptable
• Excellent communication and people skills
• Able to work independently and willing to work in a team
• Meticulous with an eye for detail
• Well-versed in MS Office applications
• Experience with Navision is advantageous

Administrative Manager Responsibilities:

• Supervising the day-to-day operations of the administrative department and staff members.
• Hiring, training, and evaluating employees and taking corrective action when necessary.
• Developing, reviewing, and improving administrative systems, policies, and procedures.
• Ensuring the office is stocked with necessary supplies and that all equipment is working and properly maintained.
• Working with the accounting and management teams to set budgets, monitor spending, and process payroll and other expenses.
• Planning, scheduling, and promoting office events, including meetings, conferences, interviews, orientations, and training sessions.
• Collecting, organizing, and storing information using computers and filing systems.
• Overseeing special projects and tracking progress towards company goals.
• Building and expanding on skills by engaging in educational opportunities.