Total 15 customer service manager job vacancies in Administrative / Clerical category in jurong east north east

Highlight

• Annual Leave/Medical/Bonus
• 5-days work week
• On-job training will be provided
• Salary negotiable

Full time

$2,600 – $3,000 per month

Responsibilities:

• Provide administrative support.
• Handle enquiries and respond to customer's feedback in a professional manner
• Handling import/export documentations, custom declaration & Trade net operations
• General shipping functions including data entries
• Preparation of B/L, manifest and invoices
• Coordinate incoming & outgoing shipments with subordinates, suppliers, freight forwarders & customers
• Prepare customer billing (Scan POD, Prepare Purchase Order, Invoices)
• Arrange transport for cargo delivery
• Other ad-hoc duties

Requirements:

• Proficient in Microsoft Office Suite.
• Strong analytical and problem-solving skills.
• Excellent attention to detail and accuracy.
• Effective communication and interpersonal skills.
• Ability to work collaboratively in a team-oriented environment.
• At least 2 year(s) of working experience in the related field is required for this position.
• Preferably Junior Executives specializing in Logistics/Supply Chain, Clerical/Administrative Support or equivalent.
• On Job training will be provided
• 5 days works

ob Description & Requirements

The position holder is responsible for helping an organization create and execute schedules, manage company budgets, greet and communicate with staff and guests, and maintain effective workflow in the office. He/She may also take on many other duties regularly associated with office management, including filing, creating memos and reports, and performing other clerical duties. He/She needs to provide office support to either an individual or team which is vital for the smooth running of a business. Their duties may include fielding telephone calls, receiving and directing visitors, word processing, creating spreadsheets and presentations, and filing.

Key Tasks:

• Handle all incoming calls and assist accordingly
• To check all service reports & input into the database
• Forward reports to Service Manager and Engineers and arrange follow-up with service terms
• Assist sales and project with contract renewal and to quote
• Preparation of service agreements and work orders for submission
• Assist in purchase request form service and send back to HQ for PO generating and get PO signed
• To receive all DLPs from HQ and follow up with Manager

Requirements:

• Candidate must possess basic intermediate certificate in accounting or certified in office administration.
• Minimum 2 years of experience is required for this field.
• PC literate (Microsoft Word, Excel, and PowerPoint).

Personal Competencies:

• Possess initiative and the ability to work independently
• Team player with good interpersonal skills
• Able to work with minimum supervision
• Able to communicate to all level
• Positive attitude and self-motivated personality

Job Highlights:

• Positive working environment
• 5 Days Work Week
• Attractive job package
• Flexible Work Arrangement (FWA)
• Age-Friendly Workplace Practices

Job Descriptions:

· Assist Deputy General Manager to support in managing Admin Team

· General administration support, including but not limited to:

· Company BCA license renewal, new application

· Support audit including GGBS, ISO, BCA 24 RP-P-T personnel

· Respond to internal & external parties, including but not limited to relevant government agencies such as BCA

· Preparing payment voucher for suppliers and processing petty cash claim for staff

· PPE order and record update

· Support tender team for POA application

· Support team leaders on call

· Company internal and external events support like posting Christmas cards, ordering CNY hampers and mooncakes etc

· Reception of guests from local and abroad

· Taking meeting minutes

· Management of company stamp and director’s signature stamp

· liaise with regional and HQ office and submit reports upon request

· General Admin duties, including but not limited to handling incoming calls, email, mails, ordering stationeries and pantry supplies, arranging travel and booking of hotels

· Other duties as assigned by DGM

Job Requirements:

· Diploma / Degree, admin or HR related studies preferred

· At least 5 years of related working experience

· Willing to multi-task and have sense of urgency.

· Able to work well as a team and independently

· Good command of written & spoken English and Chinese Mandarin (in order to liaise with Chinese speaking associates)

· Proficient with Microsoft Office programmes including MS Excel, Power point & MS Words

· Good interpersonal and communications skills

· 5 days work week

· Appointment title will commensurate with experience and qualification

Key Responsibilities

Administrative Operations:

• Manage office operations, vendor coordination, and procurement processes.
• Handle vendor management systems such as Ariba and GeBIZ, ensuring efficient and compliant operations.
• Develop and implement policies and procedures for improved operational efficiency.

HR Operations:

• Oversee HR functions including recruitment, onboarding, payroll, employee relations, and compliance with Singapore labor laws.
• Create and manage employee-related documentation, including employment contracts, performance appraisals, and termination letters, ensuring compliance with local laws.
• Foster a positive work environment by leading and mentoring the HR and administrative teams.

Finance & Compliance:

• Prepare and manage income tax and GST documentation in compliance with Singapore’s regulatory framework.
• Ensure accurate and timely submission of statutory documents such as CPF contributions, IRAS filings, and MOM-related requirements.
• Provide support in financial audits and maintain accurate records for compliance.

Vendor Management:

• Manage vendor relationships through platforms like Ariba and GeBIZ.
• Ensure timely procurement, payment processing, and compliance with procurement policies.

Requirements

• Education: Master’s Degree in Management or a related discipline.
• Experience: 4–5 years of relevant experience in the construction sector in Singapore.
• Knowledge:Strong understanding of Singapore company laws, employment laws, and financial regulations.
  Experience in vendor management systems like Ariba and GeBIZ.
  Familiarity with income tax and GST documentation in Singapore.
  
• Skills:Excellent communication, organizational, and leadership skills.
  Proficiency in Microsoft Office Suite and HRIS systems.
  Ability to handle multiple priorities in a dynamic environment.
  

• Oversees the operations of the academy, liaising with SCC facilities for physical support
• Ensures the proper enrollment and onboarding of trainees / participants
• Ensures the timely and accurate submission of claims documents in various government portals
• Maintains good communication with HRs of companies, WSG and other stakeholders for smooth grant administration process
• Manages the marcom activities of the academy –website, social media, events calendar
• Works closely with finance to ensure that all incoming and outgoing funds are accurate and timely, sent to the correct recipients.
• Maintain good communication with trainers, ensuring that they are adequately supported to provide the best training delivery
• Be the Data Protection Officer for the academy
• Ensure that audits are properly prepared for
• Provide leadership for the ops and admin team

Job Requirements

• Bachelor's degree in business administration, operations management, or a related field.
• At least 5 years of experience in operations management and/or administrative management, preferably in a CET organization.
• Excellent organizational and time management skills.
• Strong communication and interpersonal skills.
• Demonstrated ability to manage staff and resources effectively.
• Knowledge of relevant legislation and standards.
• Ability to develop and implement policies and procedures.
• Strong analytical and problem-solving skills.
• Proven ability to work under pressure and meet deadlines.
• Proficient in the use of Microsoft Office and other relevant software.

Greenstar Engineering is looking for a skilled professional to supervise the organization’s administration systems. The administration manager will be responsible for planning, streamlining, and executing administrative workflows and procedures. They will oversee a team that focuses on new personnel recruiting and training, and allocate responsibilities and office space to all staffers. The administration manager will also assess personnel performance, provide guidance, and implement process changes to enhance overall efficiency.

Objectives of this role
Recruit and onboard high-quality personnel that can advance Greenstar Engineering ’s goals
Establish conduct and workflow standards across the organization
Remove productivity roadblocks as they emerge
Ensure processes and procedures comply with relevant policies and regulations
Streamline business operations to keep costs within established budgets
Drive smooth organizational operations throughout the workday
Responsibilities
Direct personnel recruitment and training processes
Plan and streamline all administrative procedures
Assess team performance to identify opportunities for coaching and guidance
Manage personnel scheduling and project deadlines
Monitor office inventory and organizational costs
Encourage effective communication across the organization
Skills and qualifications
Highly analytical with excellent problem-solving skills
Empathetic leadership style
Capable of clearly communicating with others
Superb organizational and time-management abilities
An understanding of basic arithmetic
Competent computer literacy
Preferred qualifications
Managerial experience in an office setting
Deep understanding of budgeting best practices
In-depth knowledge of Microsoft Office or Google Suite
Outstanding strategic planning abilities
Comprehensive understanding of office management processes
Demonstrable resourcefulness in high-stress situations

Job Summary:

The incumbent will carry out basic case management work and apply intervention strategies appropriately, under the guidance of the supervisor, to improve the well-being of clients so that they may age in place in the community. He or she will also be involved in the centre’s community outreach and public education initiatives as well as support the centre’s volunteer management initiatives.

Duties and Responsibilities:

1. Provides a person-centered case management services to vulnerable elderly living in the community which includes intake assessment, individualized care plans, home visit, basic counselling, care coordination, service linkage, and other clinical best practices relevant to promoting clients’ wellbeing.
2. Work with volunteers to provide befriending and support to clients.
3. Provide basic support services to caregivers to support their caregiving effort.
4. Develop caregiver support network within the specified service boundary.
5. Manage case documentation, home visit logs, and case statistics in timely and effective manner that complies with regulatory reporting standard.
6. Develop, review, and implement appropriate intervention strategies in consultation with supervisor.
7. Participate in case reviews, case supervisions, and case conferences.
8. Participate in the care network and coordination with stakeholders within centre’s service boundaries.
9. Assist in the outreach initiatives such as community mental health screening, health talk (when necessary), and promoting centre’s services to create public awareness of healthy aging.
10. Perform other duties assigned by the supervisor.

About Tim Gan Math Learning Centre

At Tim Gan Math, we believe in providing top-notch mathematics education through structured lessons, dedicated support, and personalized attention. We are a growing learning centre committed to helping students excel in their math journey while fostering a supportive and inclusive environment.

We are seeking an Administrative Manager who is organized, proactive, and passionate about education to oversee our centre's daily operations and play a critical role in its growth and success.

Student Enrollment & Onboarding

• Manage the end-to-end student enrollment process.
• Ensure a seamless onboarding experience for new students and parents.

Enquiries & Lead Management

• Handle incoming enquiries through various communication channels.
• Convert leads into enrolments by providing detailed program information.

Schedule Management & Resource Allocation

• Organize class schedules and allocate resources effectively.
• Coordinate with tutors to ensure smooth operations.

Business Development Support

• Collaborate with management to implement strategies for growth.
• Assist in marketing campaigns and cross-promotion efforts.

Daily Operations & Centre Maintenance

• Manage the day-to-day operations of the centre, including facilities upkeep.
• Ensure the centre is clean, organized, and well-stocked with supplies.

Administrative Support for Tutors

• Print lesson materials, update attendance records, and manage classroom resources.
• Act as a liaison between tutors and administrative functions.

Finance Management

• Send monthly invoices and collect fees on time.
• Send reminders for overdue payments and manage accounts receivable.

What We Are Looking For

Qualifications: Any relevant diploma or degree

Experience: Prior experience in administrative or operational roles is a bonus.

Skills:

• Strong organizational and multitasking abilities
• Excellent communication and interpersonal skills.
  • Proficient in spreadsheets and basic accounting tools

Attributes:

• Proactive and solution-oriented approach.
• Detail-oriented and committed to accuracy.
• Passionate about education and student success.

Why Join Us?

• Be part of a close-knit, supportive team that values collaboration and growth.
• Gain opportunities to develop skills across various operational areas.
• Contribute to a meaningful mission of shaping young minds in mathematics.

Benefits

• Competitive salary with performance bonuses.
• Training and professional development opportunities.
• Positive work environment with a focus on work-life balance.

How to Apply

If you are ready to take on a dynamic role that combines administrative expertise with a passion for education, we’d love to hear from you! Submit your resume and a cover letter to [email protected] with the subject line “Application for Administrative Manager Role.”

Join Tim Gan Math and make a difference in students’ lives today!

Job Description:
We are seeking a highly organized and multitasking Admin Manager to join our team. The ideal candidate will oversee various departments and ensure smooth operations and effective collaboration. This role requires excellent leadership and organizational skills to manage multiple responsibilities and teams efficiently.

Key Responsibilities:

1. In-House Sales Department: Oversee and guide the team in generating quotations, Delivery Orders (DO), Purchase Orders (PO), and performing data entry tasks.
   Ensure that the sales team is meeting objectives and following operational procedures.
   
2. QAQC Department: Supervise and guide the team in document and certificate monitoring to ensure compliance with quality standards.
   Coordinate certification audits and maintain high standards of quality assurance.
   
3. Account Department: Review and monitor monthly accounts to ensure accuracy and timely processing.
   Ensure the timely submission of GST, CPF, and other required reports.
   
4. Warehouse Management: Supervise and manage stock in and out procedures, maintaining accurate inventory control and records.
   Ensure efficient warehouse operations, including storage, stock management, and distribution.
   
5. Import and Export Operations: Oversee the management of import and export activities, ensuring timely processing of goods.
   Coordinate with relevant parties for customs clearance, shipments, and logistics.

Required Skills and Qualifications:

• Strong multitasking and organizational abilities to handle various tasks and responsibilities simultaneously.
• Knowledge of in-house sales, warehouse management, accounting procedures, and import/export operations.
• Proven experience in document control, certificate monitoring, and QAQC processes.
• Proficiency in generating quotations, PO/DO, and performing data entry tasks.
• Strong communication skills and the ability to supervise and guide teams effectively.
• Ability to handle pressure and manage deadlines in a fast-paced environment.

Additional Requirements:

• Ability to work efficiently in a fast-paced and dynamic environment..
  

We are seeking an experienced and highly organized Administrative Manager (Customer Service) to oversee the day-to-day operations of our office and ensure the smooth functioning of all administrative processes.

The Admin Manager will be responsible for maintaining a productive work environment by managing office resources, coordinating with various departments, and ensuring compliance with company policies.

This role requires excellent communication, problem-solving, and multitasking skills to support the team and ensure operational efficiency.

Key Responsibilities

• Liaise and assist external finance company on matters for payroll, company tax, and monthly general accounting admin
• New employee orientation
• Upkeep records of confidential information of employees and contractors
• Liaise with external HR company on work pass application
• Application and Maintenance of Company licenses with SPF, MOM, SFA and LTA.
• Work with external vendors to manage support software and AI automation systems
• Oversee and manage customer service/admin team in the execution of the following

1. Reviewing and validating customer purchase orders
2. Manage new customer account setup and credit approval
3. Processing customer order entry into Company Ordering Portal and SAP in a timely and accurate manner
4. Making direct contact with customers to resolve any order related issues
5. Managing backlog orders and work with internal parties to resolve any order and/or delivery issues not meeting promised delivery dates or project schedules
6. Ensuring orders shipped are invoiced in a timely and accurate manner, including obtaining support documents like proof of delivery

• Provide secretarial support to Managing Director and General Manager
• Management of office team for general upkeep of the office

• Oversee full spectrum of human resource functions, including manpower planning, recruitment, compensation & benefits, training, performance management, and employee engagement.
• Spearhead the recruitment process for all levels of the organization, ensuring a seamless and efficient hiring process. Develop innovative talent acquisition strategies to attract and retain top-tier talent.
• Manage compensation and benefits programs, including salary benchmarking, benefits administration, and payroll processing. Ensure competitive and equitable compensation practices.
• Oversee the performance management process, including goal setting, performance evaluations, and career development planning. Provide guidance and support to managers and employees.
• Develops and implement HR policies and procedures in line with the Company objectives.
• Ensure compliance with Work Injury Compensation Act (WICA) policies and procedures, Ministry of Manpower (MOM) labor laws, and Inland Revenue Authority of Singapore (IRAS) tax regulations.
• Address employee relations matters, including grievances, disciplinary actions, and conflict resolution. Foster a positive work culture through employee engagement initiatives.
• Do all administrative tasks such as record-keeping, HRIS management, and documentation. Maintain the accuracy and confidentiality of employee data.
• BCA and Bizsafe renewals.
• Manage office services such as contract renewal, utilities, etc.
• Other ad hoc duties given by the managing director.

ADMIN MANAGER

5.5 -Day Week

9.00am to 6.00pm / 9.00am to 1.00pm

Job Requirements:

• To assist the team members in daily operations
• Able to hold a conversation well
• To be able to communicate with colleagues as well as customer
• Ability to work as a team
• To assist in invoicing, quotation, and purchasing etc
• Ability to multitask and work independently and in teams
• Very willing to learn, have initiative and a self-starter
• To handle software for issuance of paperwork
• To be able handle customer enquiry
• Ad-hoc assignments and tasks as assign by director

Admin cum Customer Service

Our office address: 38 Jalan Buroh #08-01 Singapore 619504 (Nearest MRT Lakeside, Boon Lay)

Job Scope:

- Manage of incoming phone calls and liaising with clients & staffs competently

- Coordination, Handling computation of clients billing, pay out and queries promptly & appropriately

- To support superior & boss requests in replying our client CSD or salesman

- MS Office and English proficiency

- (Problem solving/ resolving conflicts) Resolve problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution, liaise with our delivery team.

- Clerical work including maintaining records and entering data or other variety of tasks.

Requirements:

- MS Office and English proficiency

- Ability to multitask and prioritize daily workload

- English & Chinese verbal and written communications skills

- Permanent, Full-time position

- CPF & Annual Leave entitlement

- Working hours (5.5 days work) Monday to Friday 9am – 6pm

- Saturday 9am – 1.30pm

- Knowledgeable in Microsoft Office

- Able to work independently in fast pace environment

- Able to handle phone calls, Well-mannered and polite to clients

Please send resume to: [email protected]

We are seeking a highly organized and experienced Administrative Manager to oversee our office operations and ensure the efficiency of our administrative functions. This role requires a proactive leader capable of managing day-to-day office activities, supervising administrative staff, and collaborating with other departments to maintain a smooth workflow.

Key Responsibilities:

• Manage and supervise administrative staff to ensure effective performance and team productivity.
• Oversee office operations, including scheduling, supplies management, and maintenance.
• Coordinate internal and external communication and ensure timely responses to inquiries.
• Prepare and monitor budgets for administrative expenses, and ensure adherence to budget limits.
• Maintain and update company records, files, and databases, ensuring data security and accessibility.
• Develop and implement administrative policies and procedures to improve operational efficiency.
• Liaise with other departments and senior management to support business needs and resolve issues.
• Assist in planning and executing company events, meetings, and presentations.
• Manage procurement of office supplies and coordinate with vendors and service providers.

Requirements:

• Education: Bachelor’s degree in Business Administration, Management, or a related field (or equivalent experience).
• Experience: Minimum of 3-5 years of experience in administrative or managerial roles, preferably in a corporate environment.
• Skills:Strong leadership and organizational skills.
  Excellent communication and interpersonal abilities.
  Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and office management software.
  Budget management experience and analytical skills.
  
• Attributes:High attention to detail and ability to manage multiple priorities.
  Problem-solving aptitude and proactive attitude.
  Strong sense of confidentiality and discretion.
  

ROLES & RESPONSIBILITIES

• Attending to customer enquiries via email or phone call.
• Calling Agent/Supply Boat & Vessel for POD endorsement.
• Data Entry
• Support Daily Operation
• Cash Handling and submission to Finance
• 3rd party documents Handling.
• Complete other tasks assigned by Operation and Logistics Manager

WORKING REQUIREMENTS

• Secondary, GCE N or O Level, ITE or equivalent
• Fluent in spoken & written English
• Minimum 1 to years relevant working experience
• Knowledge of MS- Office tools and AX system.
• Strong team player with a positive attitude, good communication，
• Hardworking
• Strong sense of responsibility
• Problem solving and innovation skills
• A good judgment with the analytical skill
• A rigorous work attitudes
• Hold fast to Confidentiality Rules and Regulations