• Monitoring ITSM for Service Requests raised by agencies and execute them accordingly
• Monitoring and replying to ITSM for Incident cases for any queries that are logged to the team
• Monitoring and replying to emails to function mailbox
• End User Account Management (Creation, Termination, Account Enabling/Disabling and Reassignment (RSA Tokens))
• Vendor/maintenance escorting
• Weekly and monthly report generations
• Fresh grads are welcome to apply

To apply please click the Apply button or send us your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

You will be the bridge between POS vendor and operation team to kickstart payment/ membership program. Initiating marketing mechanics and drawing data analysis to improve business model and drive revenue.

This role requires communication and analytic thinking process.

You will be the bridge between POS vendor and operation team to kickstart payment/ membership program. Initiating marketing mechanics and drawing data analysis to improve business model and drive revenue.

This role requires communication and analytic thinking process. Chinese speaking will be advantageous.

You will be the bridge between POS vendor and operation team to kickstart payment/ membership program. Initiating marketing mechanics and drawing data analysis to improve business model and drive revenue.

This role requires communication and analytic thinking process. Chinese speaking will be advantageous.

You will be the bridge between POS vendor and operation team to kickstart payment/ membership program. Initiating marketing mechanics and drawing data analysis to improve business model and drive revenue.

This role requires communication and analytic thinking process. Chinese speaking will be advantageous.

Clinic Administrator (back-end)

Location: 3 Mount Elizabeth, Mount Elizabeth Medical Centre

Working Days: 5.5 days

Working hours : 8:30am - 5:30pm , 8:30am - 1:30pm

Salary : $2,300 - $3,000 [ depends on experience ]

Job Scope

• Attend to walk in patients and answering of phone calls
• Support frontline counter duties
• Assist in registration of patients and scheduling of appointments
• Assist in dispensing medicine
• Cashier duties
• Assist medical professionals in clinic daily operations
• Data Entry
• Other ad-hoc duties as assigned

Job Requirement

• At least 2 years of working experiences
• Candidate must possess at least a GCE 'O' level.
• Computer literate and proficient in basic computer software

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Responsibilities:

• 1st Level IT Support when required.
• Perform routine monitoring and resolve basic issues according to Standard Operating Procedures (SOPs)
• Follow through the escalation process as necessary
• Track and manage all incidents to closure within Service Level Agreements (SLAs)
• Provide administrative support to ensure smooth day-to-day operations
• Perform data management and documentation duties to ensure accuracy of records
• Generate and prepare reports
• Source for viable vendors and request for quotations
• Liaise with internal and external stakeholders on projects to ensure timely delivery
• Identify opportunities for the automation of day-to-day operational processes such as data collection and tracking
• Design and implement automation solutions
• Support ad-hoc duties and projects as assigned

Requirements:

• Candidates must possess at least a diploma
• Willingness and capacity to learn new skills and technology
• Excellent verbal and written communication skills
• Meticulous, excellent record keeping and documentation skills
• Good customer service skills
• Some background in IT will be an added advantage

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Hooi Wai Man (Samantha)

EA Personnel Reg No: R21100062

Role description:

The ideal candidate will play a pivotal role in providing essential support for the efficient functioning of our technology infrastructure. This position combines administrative responsibilities with hands-on involvement in various IT tasks, making it an ideal opportunity for someone with a passion for technology and excellent organizational skills.

Role Responsibilities:

• Provide IT asset inventory check & update semi annually
• Keep track for the equipment movement for entire company by maintaining asset management system such as serial number, date installed, etc.
• Report generation and any missing asset-tags
• Validate and process service request tickets on regular basis
• Work in a team to implement the service request tickets
• Update tracking system record accordingly
• Manage and ensure smooth service request workflow
• Liaise with users to understand further on the requirements and validate the service request
• Upkeep the storage area and service center in good and clean condition
• Manage and ensure order supplies within budget guidelines of the department
• Responsible for creating and processing the purchase requisition according to operation forecasted budget
• Update the information into budget tracking list on regular basis
• Process orders and schedule deliveries for supplies, equipment, and services
• Keep the monthly budget actualization according to schedule
• Provide any other adhoc assistance where necessary and all administrative work within the department

Requirements:

• Minimum NITEC in IT or equivalent with 1-2 years of relevant experience.
• Fresh NITEC graduates are welcome to apply.
• Able to start immediately.
• Familiar with Microsoft Office suite, especially with Sharepoint.
• Exceptional organizational abilities with a keen attention to detail.
• Ability to prioritize tasks and manage multiple tasks simultaneously.
• Excellent communication and interpersonal abilities
• Proactive problem-solving attitude with the ability to anticipate issues.

• Coordinate order processing, delivery and returns of customer orders
• Coordinate with courier companies regarding customer’s consignments
• Coordinate with digital sales team on any ad-hoc customer e-mail order
• Respond to customer service emails regarding e-commerce and marketplace orders
• To carry out daily fulfilment (packing) process according to Bacha Coffee quality standards ie, Picking, packing and quality checking of products; Ensuring accuracy of orders picked and packed into sachets and boxes; Gift Wrapping & Preparation and Fixing of Labels
• Maintain high quality control standards of daily operations required by the fulfilment team;
• Assist the e-commerce team in all stock taking operations conducted
• Perform cleaning of general areas within the operations area and maintain cleanliness of personal work stations daily before work ends
• Perform any ad hoc roles as and when required to ensure the smooth running of the e-commerce operations accordingly
• Assist the Corporate Communications team on any ad-hoc orders when required
• Ensure availability during non-office hours during peak sales periods to assist when required with mega campaign order processing and customer service

WELFARE & BENEFITS

• Daily Meal Allowance
• 13 Month Salary
• Monthly Incentives
• Birthday Incentives
• Long Service Incentives
• Staff Discount
• Panel Doctors
• Excellent Branding

Job Summary:

We are seeking an organized and detail-oriented Administrative Support Specialist to join our team. The Administrative Support Specialist will play a crucial role in ensuring the efficient operation of our office by providing administrative support, managing various tasks, and assisting with bookkeeping and payroll duties. The ideal candidate is a proactive problem solver with excellent organizational and communication skills.

We are a company committed to the growth and development of our employees, offering mentorship and support to equip our staff with the skills and knowledge for career progression.

Key Responsibilities:

Administrative Support:

• Provide general administrative support such as handling phone calls, emails, and office correspondence.
• Maintain and organize office files, documents, and records.
• Other ad hoc admin duties.

Bookkeeping and Payroll:

• Assist with bookkeeping tasks, including data entry, expense tracking, and invoice processing.
• Collaborate with the finance team to ensure accurate and timely payroll processing.
• Prepare GST and financial reports as needed.

Operations Assistance:

• Assist in coordinating office operations, including ordering supplies and maintaining office equipment.
• Support the onboarding process for new employees by providing administrative and logistical assistance.
• Assist in daily office and company operations needs.
  

Client and Vendor Communication:

• Interact with clients, vendors, and partners professionally and promptly.
• Handle inquiries and resolve issues or redirect them to the appropriate team members.
  

Qualifications:

• Proven experience in an administrative support role.
• Strong proficiency in office software and bookkeeping software would be advantage.
• Excellent communication and interpersonal skills.
• Attention to detail and strong organizational abilities.
• Ability to handle sensitive information with discretion and maintain confidentiality.
• Able to work independently without supervision.
• Basic knowledge of bookkeeping and payroll processes is a plus.
• High density personality.

Additional Information:

• This position may require occasional overtime or flexibility in working hours.
• Training will be provided on company-specific software and processes.
• Will be moving office to Wcega Plaza, Bukit Batok in June 2024

Responsibilities:

• Promptly handle assigned issues and tasks through internal systems;
• To ensure excellent customer service and teamwork practices at all times;
• Data entry of customer’s inventory, manage and coordinate inventory of IT assets;
• Supports IT team members in scheduling and coordinating internal and external communication works by fielding in-bound phone calls and email communication related to IT issues;
• Serve a project coordinator and point of contact for the IT department, fielding requests, organizing schedules, maintaining filing systems, and developing administrative process improvements;
• Providing ICT related administrative tasks including keeping ICT hardware/software inventory up-to-date and relevant ICT documentation records;
• Monitoring project schedule and objectives to ensure timely achievement of deliverables;
• Protect operations by keeping information confidential. Comply with company policies on information security and regulations such as PDPA;
• Providing other ad-hoc administrative tasks when required.

Requirements:

• Diploma in Computer Studies or equivalent is an advantage;
• Familiarity with IT terms and specifications an asset;
• Demonstrated ability to function effectively and with great attention to detail while managing multiple tasks;
• Work independently with minimal supervision;
• Able to start work immediately or within short notice.

Job Responsibilities

• Admin support to IT Planning Group including maintenance of staff listing, device management etc.
• Contract and Invoice payment processing.
• Manage the calendar of IPG management (arrange internal meetings).
• Provide staff’s business travel support (flights and hotel booking etc).
• Arrangement for new joiner’s onboarding and leaver’s off-boarding.
• General admin duties such as stationery, copier maintenance/supply, order Christmas cards & red packets, collect and distribute internal mails.

Job Requirements

• Diploma or equivalent with min. 5 years of administrative/support experience in a bank preferred.
• A meticulous team player who can work independently and under pressure.
• Proficient in MS Office.
• Good communication and organisation skills.
• Work location: One@ChangiCity

Our client is a private tertiary institution. They are now recruiting an Systems Engineer to be part of their Engineering team for ongoing transformation projects. They are located in the East Area - easily accessible.

Roles and Responsibilities:

• Support schools in confidential document preparation for CPE registration.
• Review and ensure accurate, timely documentation for program registration, updates, and lecturer registration.
• Act as a discreet liaison with internal and external stakeholders, including CPE and University Partnerships.
• Ensure compliance of Academy partnership activities with country-specific regulatory frameworks.
• Compile data efficiently to support company needs.

Requirements:

• Diploma in related field
• Relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Summary:

We are seeking an organized and detail-oriented Administrative Support Specialist to join our team. The Administrative Support Specialist will play a crucial role in ensuring the efficient operation of our office by providing administrative support, managing various tasks, and assisting with bookkeeping and payroll duties. The ideal candidate is a proactive problem solver with excellent organizational and communication skills.

We are a company committed to the growth and development of our employees, offering mentorship and support to equip our staff with the skills and knowledge for career progression.

Key Responsibilities:

Administrative Support:

• Provide general administrative support such as handling phone calls, emails, and office correspondence.
• Maintain and organize office files, documents, and records.
• Other ad hoc admin duties.

Bookkeeping and Payroll:

• Assist with bookkeeping tasks, including data entry, expense tracking, and invoice processing.
• Collaborate with the finance team to ensure accurate and timely payroll processing.
• Prepare GST and financial reports as needed.

Operations Assistance:

• Assist in coordinating office operations, including ordering supplies and maintaining office equipment.
• Support the onboarding process for new employees by providing administrative and logistical assistance.
• Assist in daily office and company operations needs.
  

Client and Vendor Communication:

• Interact with clients, vendors, and partners professionally and promptly.
• Handle inquiries and resolve issues or redirect them to the appropriate team members.
  

Qualifications:

• Proven experience in an administrative support role.
• Strong proficiency in office software and bookkeeping software would be advantage.
• Excellent communication and interpersonal skills.
• Attention to detail and strong organizational abilities.
• Ability to handle sensitive information with discretion and maintain confidentiality.
• Able to work independently without supervision.
• Basic knowledge of bookkeeping and payroll processes is a plus.
• High density personality.

Additional Information:

• This position may require occasional overtime or flexibility in working hours.
• Training will be provided on company-specific software and processes.
• Will be moving office to Wcega Plaza, Bukit Batok in June 2024

You'll be working with the largest Consumer Electronics company, training will be provided.

Job Scope:

• Validate and process contracting requests
• Perform due diligence checks for new on-board accounts
• Validate reports and data to check for systems integrity
• Drive system tools testing and process mapping
• Collaborate and support stakeholders in their contracting requirements

Requirements:

• Bachelor Degree with internship experience or Diploma with at least 1 year of working experience in processing B2B contracts
• Experience in proofreading contract or business documents
• Excellent written and communication skills
• IT savvy and meticulous

Our client is a private tertiary institution. They are now recruiting an Systems Engineer to be part of their Engineering team for ongoing transformation projects. They are located in the East Area - easily accessible.

Roles and Responsibilities:

• Support schools in confidential document preparation for CPE registration.
• Review and ensure accurate, timely documentation for program registration, updates, and lecturer registration.
• Act as a discreet liaison with internal and external stakeholders, including CPE and University Partnerships.
• Ensure compliance of Academy partnership activities with country-specific regulatory frameworks.
• Compile data efficiently to support company needs.

Requirements:

• Diploma in related field
• Relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a private tertiary institution. They are now recruiting an Systems Engineer to be part of their Engineering team for ongoing transformation projects. They are located in the East Area - easily accessible.

Roles and Responsibilities:

• Support schools in confidential document preparation for CPE registration.
• Review and ensure accurate, timely documentation for program registration, updates, and lecturer registration.
• Act as a discreet liaison with internal and external stakeholders, including CPE and University Partnerships.
• Ensure compliance of Academy partnership activities with country-specific regulatory frameworks.
• Compile data efficiently to support company needs.

Requirements:

• Diploma in related field
• Relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Key Responsibilities:

• Assist in preparing simple sales quotations (training will be provided).

• Assist in updating quoted sales opportunities into sales funnel reports using cloud software

• Assist in order processing and delivery coordination

• Assist sales and service delivery team in daily operations and liaise between departments on sales order delivery.

• To liaise with suppliers and customers ensuring prompt completion of each & every sales order

• Provide good customer service by making timely checks via email &/or phone call after delivery made or service rendered

• To provide any other administrative support such as filing, ordering office stationery & drinking water etc. whenever required.

Requirements:

• Candidate must possess min. NITEC/ O Level

• Min. 1 year of related working experience in corporate office environment (we will not consider those who spend the whole time in retail background)

• Proficient in MS office (Excel, Word, Outlook)

• Positive working attitude, trustworthy and willing to learn

• Attentive and able to adapt fast working pace environment

• Short notice or immediate available will be a big advantage

Our client is a private tertiary institution. They are now recruiting an Systems Engineer to be part of their Engineering team for ongoing transformation projects. They are located in the East Area - easily accessible.

Roles and Responsibilities:

• Support schools in confidential document preparation for CPE registration.
• Review and ensure accurate, timely documentation for program registration, updates, and lecturer registration.
• Act as a discreet liaison with internal and external stakeholders, including CPE and University Partnerships.
• Ensure compliance of Academy partnership activities with country-specific regulatory frameworks.
• Compile data efficiently to support company needs.

Requirements:

• Diploma in related field
• Relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Highlight

Salary: $2500 - $3000 per month

Contract: 12 months

Working Location: Nearest to Labrador Park MRT

Working Hours: Monday to Friday, Office hours

Job Descriptions

• Ensure compliance with instructions set out by the Government and the Authority by project teams and divisions
• Manage the administration of contractor personnel for information access approval for projects
• Provide administrative support to the governance team for audit, training, meeting, event logistics and reports on governance matters
• Maintain an IT Service Management (ITSM) framework which is used to drive operational effectiveness, efficiency and consistency environment
• Manage all changes to the infrastructure and services to ensure that all risks and impacts associated with the changes are appropriately handled
• Manage all IT assets and configurations of the infrastructure and services to ensure that they are all accounted for, which will facilitate effective and efficient change management and problem management activities
• Track the timely delivery and evaluate the correctness of the contractors’ service level performance reports, conduct reviews and analyses on the contractors’ service level performances
• Trigger service improvement plans whenever there is any lapse in service levels
• Monitor the occurrence of high priority incidents and track the timely and accurate delivery of incident reports by the contractors
• Monitor the contractors’ performance in request fulfilment to ensure that service requests are satisfactorily fulfilled according to defined success criteria and timelines

Job Requirements

• Only Singaporean need to apply.
• Degree/ Diploma in IT field.
• Good to possess ITIL V4 certification.
• Experience in working IT operation field is advantageous.

Interested candidate please click ‘Apply Now’. We regret to inform that only shortlisted candidates will be contacted.

Yee Kar Seng

Outsourcing Team

BGC Group Pte. Ltd.

EA Registration No.: R22107286

EA License Number: 05C3053

Our client is a private tertiary institution. They are now recruiting an Systems Engineer to be part of their Engineering team for ongoing transformation projects. They are located in the East Area - easily accessible.

Roles and Responsibilities:

• Support schools in confidential document preparation for CPE registration.
• Review and ensure accurate, timely documentation for program registration, updates, and lecturer registration.
• Act as a discreet liaison with internal and external stakeholders, including CPE and University Partnerships.
• Ensure compliance of Academy partnership activities with country-specific regulatory frameworks.
• Compile data efficiently to support company needs.

Requirements:

• Diploma in related field
• Relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a private tertiary institution. They are now recruiting an Systems Engineer to be part of their Engineering team for ongoing transformation projects. They are located in the East Area - easily accessible.

Roles and Responsibilities:

• Support schools in confidential document preparation for CPE registration.
• Review and ensure accurate, timely documentation for program registration, updates, and lecturer registration.
• Act as a discreet liaison with internal and external stakeholders, including CPE and University Partnerships.
• Ensure compliance of Academy partnership activities with country-specific regulatory frameworks.
• Compile data efficiently to support company needs.

Requirements:

• Diploma in related field
• Relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

About The Company

Our client is a leading software provider across the region. With offices across the globe, they aim to aid businesses in their digital transformation journey through cutting-edge technology products. As business activities continue to pick up, they are currently seeking an Administrative Specialist to join their team.

Your Future Role:

Reception

• To be the first point of contact for all visitors, calls/faxes and to redirect calls to the relevant departments
• To manage the company post, ensuring that all post is collected daily and on time, special/recorded delivery items are sent correctly
• Procure postal and courier services as and when required

Travel Desk

• Book travel arrangements including flights, train tickets, hotels, rental cars etc. for local and international staff
• Coordinate multi-day itineraries and travel arrangements for international staff, liase with their department and act as first point for the visitor
• Book travel arrangements for clients and candidates (internal interviews)

Office Administration

• To ensure the smooth running of the office.
• Ordering office stationery and other general office supplies (e.g. water, coffee) and equipment and ensuring supplies are kept at an optimum level.
• Update email groups, provide office related communications (e.g. parking, changes in office etc)
• Organize and coordinate internal events, like quarterly events and trainings
• Other administrative duties as required
• Liase with facility manager, e.g. regarding office lease paperwork, rental of parking spaces etc.
• Maintain lists for office keys, sim-cards, parking cards etc.
• To be responsible for facilities management including the organization/supervision of office maintenance, repair work and cleaning contractors.
• To be responsible for health and safety for the office, and fire evacuation procedures.

Finance

• Scanning local invoices, obtain approval and sending to SSC
• Archiving of invoices and expense reports
• AR collection support on case to case basis
• Support Finance team for all overdue invoices and credit issues.
• Ensure communication between cross-functional departments to ensure backlog invoices are paid or identify issues with customers

Sales Administration / Legal

• Support sales team with contract archiving (e.g. when physical copies need to stay in country) & ensure contracts are countersigned and copies sent to customer and stored in Contracts repository, depending on country organisation
• Support required levels of communication with other internal members to ensure orders are booked through to invoicing.
• Onboard Process for New Employees: Communication to all govt departments, ordering SW/HW Infrastructure, SIM Card, Health Insurance process, Access Keys, Stationery, together with HR

Requirements:

• At least 2 years relevant experience in business operations, administrative work and travel arrangements
• Excellent command of written and spoken English
• Knowledge and ability to use proficiently standard office computer software, including word processing, databases and spreadsheets
• Ability to demonstrate trust and confidentiality in the provision of administrative support
• Well-developed time management skills and the ability to prioritize

EA Licence: 17C8713

illum.e is an MOE-registered tuition centre offering high-quality, results-proven IP English and Language Arts Tuition, Humanities Tuition for Primary and Secondary Schools, and GP Tuition for Junior College in online and/or physical lesson modes. We are regarded by our cherished students and parents as the top General Paper and English enrichment centre in Singapore.

As the centre grows in an unprecedented rate, illum.e is looking for like-minded, passionate and driven individuals to grow with the company. Various career progression and increased renumeration opportunities are open to candidates who apply.

Employee Branding Statement

We are pleased to have you onboard the most student-centric company in the world.

Illum.e is not only a safe space of growth for our students, but also for our staff. In order for us to deliver experiences of the highest quality, we strive to provide our staff work experiences of the highest quality.

At illum.e, we believe that every staff is a leader, and in building a long-term, multi-generational education company, we value and respect our staff in being change-makers who make a difference in their own right.

We also believe in equitable rewards - employees who treat the company like their own, will have their own futures and stakes in the company.

Company Overview

Every student has that ‘a-ha’ learning moment, where he or she gets it, and sees the connections between what is taught, and what they now know.

It is seeing these ‘a-ha’, ‘eureka’ moments and epiphanies, and witnessing our students’ eyes light up in understanding that illum.e was born.

illum.e believes in how every child can learn, and seeks to enable every student to achieve his or her highest potential by embedding mini-successes and 'a-ha's in every segment of the lessons designed.

Mission

To be the most student-centric education company in the world, where students can find a safe space of growth and lessons of the highest quality so that they can be illuminated and inspired to achieve their greatest.

Vision

To end student and parent powerlessness by providing world-leading, impactful and illuminating English, General Paper and Humanities education with illum.e’s unique curriculum approach and pedagogy.

Core Values

I - Innovation in Education

L - Learner-Centric Approach

L - Leadership in Excellence

U - Unwavering integrity and Trust

M - Motivation, Meaningful Impact

E - Excellence through Satisfaction

Company Culture

1) Collaborative - Our staff work and discuss in non-hierarchical, high-buzz collaborative teams with one another to achieve our key objectives.

2) Empowering - We believe in giving you a safe space to help you shine, with professional development, and opportunities to make a name for yourself in the industry and more.

3) Driven - As a fast-growing company, we outvalue all our competitors in quality of service, curriculum and overall experience. This is only possible because of the conscientious diligence and aspirational beliefs of our team who work hard and smart.

Administrative Specialist

Role Overview:

At illum.e, we are seeking a dedicated Administrative Specialist to join our dynamic team. This role is pivotal in ensuring a seamless and supportive enrolment experience for new and prospective students. The ideal candidate will be a detail-oriented, empathetic communicator with a passion for education and a talent for providing exceptional customer service.

Key Responsibilities:

1. Student Recruitment and Enrolment: Manage inquiries from prospective students and parents, providing detailed information about illum.e’s courses, teaching methodology, and enrolment process. Guide prospective students through the enrolment process, ensuring all necessary documentation is completed accurately and timely.
   
2. Outreach and Engagement: Develop and implement outreach strategies to attract new students, including participation in educational fairs, school visits, and community events. Collaborate with the marketing team to create engaging promotional materials and campaigns that highlight the benefits of studying at illum.e.
   
3. Admissions Coordination:Coordinate the admissions process, including application review, interviews, and assessments, ensuring a fair and efficient selection process. Maintain up-to-date knowledge of course offerings, prerequisites, and any changes in admission policies to provide accurate advice.
   
4. Customer Service and Support: Serve as the primary point of contact for enrolment-related inquiries, offering prompt, courteous, and comprehensive support. Resolve any issues or concerns that arise during the enrolment process, ensuring a positive experience for students and parents.
   
5. Data Management and Reporting: Maintain accurate and confidential student records, utilizing CRM systems to track interactions and enrolment status.
   Prepare and analyze enrolment reports to identify trends, assess the effectiveness of recruitment strategies, and inform decision-making.
   
6. Relationship Building:Build and maintain strong relationships with students, parents, and educational partners to foster a supportive and engaged community. Collaborate with academic and administrative teams to ensure a smooth transition for students into their academic programs.
   
7. Continuous Improvement:Continually assess and refine enrolment processes and practices to enhance efficiency and the overall experience for students and families. Stay abreast of best practices in student recruitment and enrolment management, implementing innovative solutions as appropriate.
   

Work Requirements:

• Five Day Work Week (1 weekend). Candidates who are able to work both weekends can expect better renumeration.
• Dynamic and adaptable individual who can face the diverse challenges ahead
• Strong sense of responsibility, problem-solving ability and communication skills
• Candidates should ideally be able to work at any of our 5 locations across Singapore, or other branches when necessary
• Potential for both professional development and salary increment in Singapore's fastest growing tuition centre.

Our client is a private tertiary institution. They are now recruiting an Systems Engineer to be part of their Engineering team for ongoing transformation projects. They are located in the East Area - easily accessible.

Roles and Responsibilities:

• Support schools in confidential document preparation for CPE registration.
• Review and ensure accurate, timely documentation for program registration, updates, and lecturer registration.
• Act as a discreet liaison with internal and external stakeholders, including CPE and University Partnerships.
• Ensure compliance of Academy partnership activities with country-specific regulatory frameworks.
• Compile data efficiently to support company needs.

Requirements:

• Diploma in related field
• Relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De