Total 4,791 accounts cum admin executive job vacancies in Customer Service category in Singapore

• Manage and provide administrative services (e.g., assisting patients with their appointments and making arrangements pertaining to their medical treatment).

• Perform service recovery such as managing complaints from patients.

• Chaperoning of patients to ensure smooth treatment process.

• Provide administrative support for corporate & insurance patients such as letter of guarantee, insurance forms etc.

• Ensure operability of patient hotline and to attend to enquiries from patients and clinics.

• Keep accurate and compete records consistent with regulations, policies, and procedures.

• Organise and prioritise own workload to ensure provision of quality services.

• Demonstrate an organised, effective, and timely approach to all tasks.

• Build and strengthen client relationships to achieve long-term partnerships.

• Develop a thorough understanding of our products and service offerings.

• Meet regularly with other team members to discuss progress.

• Generate progress reports for clients and senior leaders within the organisation.

• Other duties and projects assigned by your reporting officer as required.

• Cabin crew experience--is a PLUS

Tired of staring at drab office walls?

Looking for a career change?

Want to be part of a dynamic and trendy industry?

Or maybe just fancy getting a nice tan AND get paid for it?

If you answered yes to any of these questions, you might be just who we're looking for!

We are Singapore's largest garden center, and we're looking for good people to join our growing team of customer service associates!

JOB DESCRIPTION:

· Assist retail customers in buying their latest plant babies or gardening products

· Help wholesale customers fulfill their supply requirements

· Answer customer queries like a PRO

· Learn all about plants and plant care; ID plants and watch as you get elevated to god-like status among your plant-loving friends

JOB REQUIREMENTS:

- Good attitude

- Energetic

- Willingness to learn a brand new industry

- Basic IT literacy

- Able to work outdoors (there'll be lots of sun and some rain!)

- Physically fit, some heavy lifting is required

- Must not be afraid to get your hands dirty

**compulsory to work on one weekend day (either Saturday or Sunday)

The PAYOFF:

- Career progression for the right candidates

- After learning the role, candidates may progress to other departments based on your aptitudes and interests

- Compensation package will be commensurate with experience

**Interested candidates please apply with your CV and cover letter. We regret that only shortlisted candidates will be contacted.

Info can be shared: -

• Basic Up $3000 + AWS + VB
• Freight Forwarding Services
• CIAS Cargo Changi (East Area)
• 5 Days, 9:00am - 6:00pm

Your Responsibilities: -

• Cargo booking, planning and closing to achieve maximization of cargo space & loading
• Planning and attending to customer complaints, claims and tracing
• Prepare Cargo Sales Report (CSR), airline daily reports, data entry, quotations and telesales
• Liaise with several parties to ensure cargo submitted according to IATA regulations

You will need: -

• Minimum 1 year of customer service experience in Supply Chain / Logistics industry

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

Info can be shared: -

• Basic Up $3000 + AWS + VB
• Freight Forwarding Services
• CIAS Cargo Changi (East Area)
• 5 Days, 9:00am - 6:00pm

Your Responsibilities: -

• Cargo booking, planning and closing to achieve maximization of cargo space & loading
• Planning and attending to customer complaints, claims and tracing
• Prepare Cargo Sales Report (CSR), airline daily reports, data entry, quotations and telesales
• Liaise with several parties to ensure cargo submitted according to IATA regulations

You will need: -

• Minimum 1 year of customer service experience in Supply Chain / Logistics industry

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

a) Carry a positive image while providing professional customer service to all our customers on board the ship

b) Making sure that the team attends to our customer’s request promptly and accurately

c) Monitor the ship’s schedule and ensuring all customers’ orders are delivered on time

d) Liaise between customers and our team for customer’s requirements

e) Ensure items rejected by vessel is returned promptly to vendors

f) Handle customer’s and company’s items with utmost care

g) Check that delivery order is returned to office promptly

h) Ensuring positive customer experience at all times by going the extra mile to exceed customers’ requirements and expectations

i) Assist in collecting the correct amount of cash from customers and submit to finance department immediately

Job Highlights

• Workplace Harmony
• Employee Recognition Program
• 5-Days Work

Overview:

You will play a crucial role in supporting the sales team by handling administrative tasks, ensuring smooth operations, and facilitating effective communication with clients and internal departments.

Job Responsibilities:

• Manage and process sales orders accurately and in a timely manner, ensuring all details are correct and aligned with customer requirements.
• Serve as a point of contact for customers regarding inquiries, orders, and order delivery
• Update and maintain the Customer Relationship Management (CRM) system, ensuring data accuracy and completeness.
• Collaborate with the sales team to facilitate smooth operations, delivery schedule and compile sales weekly report

Job Requirements:

• Prior administrative experience, preferably in sales or customer service
• Proficiency in MS Office and CRM software
• Strong organizational and communication skills suited to an engineering setting
• Ability to multitask and work effectively in a team

Responsibilites:

• Provide financial counselling to patients and third parties.
• Administer admission and discharge of patients.
• Bill handling including Mediclaim and deposits collection.
• Handle customers’ enquiries regarding bills.
• Coordinate admin duties as assigned with different stakeholders to ensure smooth operation.

Requirements:

• Min. Diploma/ Degree in Accounting or Business Management
• Possess 3 years prior working experience in healthcare, preferrably in patient related roles
• Excellent interpersonal and communication skills
• Team player and able to work independently as well

Attn: Executive, Patient Service (East, Healthcare/ Up to $3500) #HKA

[email protected]

We regret to inform that only shortlisted candidates will be contacted

EA Personnel: Kayley Ng Yin Yi (R1762843)

Company EA Registration Number: Recruit Express Pte Ltd (99C4599)

Senior Customer Service Executive

We are at the heart of every place that matters: as a leading global provider in the access solutions market, we enable people to move seamlessly in safe, secure and sustainable places.

Do you want your work to matter? Then join our team!

At dormakaba, more than 16,000 people from all over the world work together and grow together. If you are looking for exciting career prospects, if you want to fuel innovation and like tackling new challenges, then we would love to hear from you!

Our Singapore Service team is always on the lookout for talents and help you reach your best potential! Check out what our people shares about Service opportunities!

https://youtu.be/GATcN16lJWM

Objectives

The Senior Customer Service Executive is responsible for leading a team of service specialist, delivering exceptional service to the assigned customers and is able to deliver and exceed customers expectation of all the after-sales services.

Roles & Responsibilities:

• Lead and manage a team and to ensure all services are being delivered promptly.
• Review, improve and implement processes to ensure best practices are in place.
• Provides shared support to Sales and Operations team.
• Handle customer calls and emails enquiry.
• Perform administrative duties such as quotations, invoices, scheduling appointment and reports.
• Coordinate with Warehouse to prepare materials and equipments to meet delivery KPI (key performance indicators) .

Key Competencies

• Good communication and coordination skills to enable interaction with internal and external customers effectively.
• Good knowledge and application of Microsoft Office.
• Strong coordination skills
• Strong attention to details
• Able to lead and manage a team

Qualification:

• Diploma/Degree in Business Administration/Engineering or equivalent discipline.
• Minimum 2-3 years of relevant working experience

Benefits:

• Learning culture where every employee is engaged in learning and development growth.
• Team programs and activities that celebrate individual and team’s success.
• Learning culture where every employee is engaged in learning and development growth.
• Company transport is provided (pick-up points: Boon Lay & Serangoon).

Access your career at dormakaba today!

• Handling customer orders and quotations, shipment documents for Sales and Marketing Division
• Handle the inventory status, prepare the stock and sales report
• Coordinating logistics, scheduling orders
• Follow up sales orders and tender
• Answer phone calls and inquiries
• Support team to maintain the relationship with clients
• Ad hoc duties as assigned.

Requirement:

• Diploma or NITEC or Diploma in any discipline
• At least 1 year of relevant experience
• Excellent communication skills
• Good team player

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume [email protected]

EA License No: 13C6305

Reg. No.: R1872398

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us..

Job Description:

• Handles telephone calls and written or Electronics correspondence with assigned accounts
• Response to customers Inquiries
• Order Entry
• Expedites/Order modification – expedite and follow-up with buyers/suppliers for shipment schedules with prompt updates to customers.
• Review and manage open orders and ship per customer’s requirements.
• Advise customer forthcoming schedules / shipment and discrepancies
• Follow up on critical orders to ensure that orders ship per customer delivery requirement and shipping window
• Sample Requests
• Update Pricing/Schedules in ERP system
• General filing
• Fill-in for others Customer Service Rep. when absent from work
• Scorecard Management as required

Requirement:

• Preferably 4 - 5 years work experience in Customer Service (Handling of EMS & Passive customers)
• Preferably with customer service related experience in Electronics industry.
• Good communication and interpersonal skills
• Continuous feedback and guidance needed by supervisor
• Must be PC literate
• Substantial training and guidance will be given
• Salary will commensurate accordingly to experience & qualifications

Benefits Summary:

• Up to $2500 + AWS + Bonus
• 5 days work week
• Working Location: Tuas, Transport provided at Pioneer MRT

Responsibilities:

• Support daily customer service
• Handle quotations and process purchase orders
• Maintaining good relationship with new and existing client
• Work closely with Service Engineers for any job task related matters
• Other ad-hoc duties

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button.

Follow us on Facebook for more info:
https://www.facebook.com/EC-Recruitment-Pte-Ltd-113771667194961/

Text us on WhatsApp for more details:
https://wa.me/6582693981

Follow us on Telegram for more job opportunities:
https://t.me/ecrecruitment

Our dedicated and approachable E&C consultants will get back to you soon for a confidential discussion.

By submitting your application or resume to us, you will be deemed to have agreed and consented us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

**We regret to inform that only shortlisted candidates would be notified. **

Customer Service Officer

• Salary: 2.2k to 2.6k
• Working hours: Monday - Friday (8-5pm), Saturday (8-5pm, Alternative Saturday)
• Location: Kaki Bukit

Position Overview

The Customer Service Officer (CSO) is a vital member of our team, responsible for

providing exceptional customer service and support. This role involves handling inbound

queries, managing equipment rental bookings, and identifying opportunities to increase

sales through excellent service.

Responsibilities:

Customer Service and Support

• Respond to customer inquiries via phone, email, walk-in and live chat with professionalism and empathy.
• Provide accurate information about our products, services, and rental terms.
• Resolve customer issues promptly, ensuring customer satisfaction and loyalty.
• Process equipment rental bookings, modifications, and cancellations efficiently.

Inbound Sales

• Identify sales opportunities during customer interactions by understanding customer needs and suggesting appropriate rental equipment and services.
• Guide customers through the rental process, upselling and cross-selling where applicable to enhance their experience and meet their needs.
• Achieve and exceed monthly sales targets by converting inquiries into sales and rental agreements.
• Maintain up-to-date knowledge of promotions, deals, and new products/services to
• inform and attract customers.

Administrative Duties

• Keep accurate records of customer interactions, transactions, comments, and complaints.
• Coordinate with the logistics and maintenance teams to ensure equipment availability and readiness for customers.
• Process payments and handle financial transactions with confidentiality and accuracy.
• Provide feedback on customer service processes and equipment offerings to enhance business

Requirements:

• Diploma required; further education or certification in customer service, sales, or related field is preferred.
• Proven experience in customer service, with a background in sales or a target-driven environment preferred.
• Familiarity with sales software and CRM tools is a plus.

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

• Handle full spectrum of AR, AP
• Manage General Ledger data entries

Requirements:

• Diploma in Accounting
• At least 1 years of accounts/book keeping experience in shipping industry
• Proficient in Microsoft Office

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Responsible for processing customer confirmation order.
• Managing delivery coordination.

Requirements:

• Diploma and above.
• At least 1 year of experience in doing order-processing.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Responsibilites:

• Provide financial counselling to patients and third parties.
• Administer admission and discharge of patients.
• Bill handling including Mediclaim and deposits collection.
• Handle customers’ enquiries regarding bills.
• Coordinate admin duties as assigned with different stakeholders to ensure smooth operation.

Requirements:

• min. Diploma/ Degree in Accounting or Business Management
• Possess 3 years prior working experience in healthcare, preferrably in patient related roles
• Excellent interpersonal and communication skills
• Team player and able to work independently as well

Interested candidates please send your updated resume to:

[email protected]

Subject: Business Office Executive

EA Personnel: Kate Leau Wei Xuan (R1552331)

Company Registration No.: 99C4599

Responsibilities:

• Plan, execute and manage marketing campaigns and access against goals (ROI and KPIs).
• Conduct post campaign analysis, keep track of budgets, prepare monthly reports for internal analysis and day-to-day campaign monitoring.
• Liaise with internal stakeholders and external agencies to ensure successful running of projects and create awareness for the company’s activities.
• To proactively plan and initiate joint collaborations with tenants and garner participation for programs and various initiatives to drive sales.
• To manage social media platforms and integrate online activities with offline marketing promotions.
• Monitor social channel conversations and act on any insights that can further enhance the customer experience and branding of company.
• Housekeep and update content of various digital and social media platforms.
• To proactively market advertising spaces to generate additional revenue
• To manage and supervise Digital Service Advocates

Duration:

• 2 years contract

Location:

• Bishan

Working Hours:

• Mon to Fri, 8.30am to 6pm

Salary:

• up to $4,800

Requirements:

• Degree in Mass Communications, Marketing, or a related field
• Preferably with 2-3 years working experience in a similar capacity
• Creative, resourceful, and good interpersonal skills
• Excellent written and verbal communications skills
• Computer literate with strong proficiency in Microsoft Office applications, social media, and other relevant digital tools
• Fast and independent with strong organizational skills
• Self-motivated and able to work under pressure
• Data-driven, results-oriented and able to meet tight deadlines
• Prior knowledge in AEM and SAP will be a plus
• Prepare to work on weekends if required due to events

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Registration no: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Monthly Basic Gross Salary: $1750 (non-negotiable)

Contract Period: Immediate - 30 June 2024

• Must be able to start immediately due to short contract period
• Contract may be renewed with salary increment if candidate shows good performance

Working Hours:

• Monday to Friday: 7.00am to 4:00pm, inclusive of 1hr lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Job Description:

• Provide front-line customer service (deals with walk-ins and phone queries) for School and MOE Kindergarten
• Provide administrative support such as contacting parents, printing, scanning, photocopying, filing, data entry & data collation, including manning of the school’s generic email account
• Handling of students who are not feeling well, late comers and early dismissals
• Carry out any other administrative duties assigned by School Leaders, Administration Manager and Operation Manager

Job Requirements:

• Possess minimum 3 GCE “N” Level Passes or Nitec or Higher Nitec in relevant courses such as Office skills/Customer relations or equivalent
• Proficient in computer applications such as Ms Word, Excel etc
• Able to multi-task and work in a fast-paced environment
• Customer service oriented with good interpersonal and communication skills
• At least 3 years of relevant experience in administration and/or customer relationship management, preferably with prior working experience in an educational institution
• Able to relate well with young children

Interested candidates please submit your resume/CV and include the following details:

1. Full name as per NRIC

2. Date of birth (for CPF calculation)

3. Residential address (for job matching by location)

4. Relevant education/qualification certificates and testimonials

Job Description

· Able to provide recommendation and solution to customer in term of troubleshooting in accordingly to maker’s guidelines.

· Able to hand on and lead a team consists of engineer & technician to carry the job in anchorage, terminal, shipyard or during voyage repairs.

· Prepare Risk Assessment and plan for the work to be carried out.

· Work with internal and external stakeholders to achieve service excellence.

· Oversee the workshop operations and plan the workload accordingly.

· Responsible for continual improvement

· Other Ad-hoc duties as assigned by the Management.

Requirement

· Min Diploma in Marine engineering with 7 or more relevant working experience.

· Prefer with at least 4 – 5 years of sailing experience as Chief Engineer

· Good working knowledge in handling 2 stroke or 4 stroke engine or other machineries repairs whether is in workshop, onboard or during voyage.

· Positive mindset, Self-starter, team player, strong management skills and possess good analytical and solving skills and ability to work and adapt in a dynamic environment

· Able to lead and guide the team at short notice to achieve results.

· Able to travel and sail with the vessel when required at very short notice.

Responsibilities

• Responsible for managing customer feedback and maintain relationship with the customers
• Responsible in resolving customers’ complaints and operational issues to achieve customers’ satisfaction
• Responsible for handling customers’ inquiry/ tender for the company products and services
• Responsible for processing quotation and sales order on day to day basis
• Responsible for tracking and reporting on submitted quotation and tender status

Requirements

• Min Diploma in Engineering, Manufacturing or other relevant discipline
• Min 1 years of working experience in Oil & Gas/ Precision/ CNC Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

SERVICE SALES

· Identify and develop potential business opportunities;

· Responsible for maintaining an existing customer base, create new customer accounts and business development;

· Achieve sales & profit targets set by the company;

· Cultivate and enhance long term relationship with new and existing customers;

· To process quotation on recommended parts to customers within 1 day upon receipt of reports through eSOS;

· To generate an invoice for billing to customers within 1 day upon completion of the job through eSOS;

· Ensure immediate response to Customers and close follow-ups with Customers via email, phone call, text messaging and faxes;

· Ensuring customers’ requirements are clearly and adequately defined before handing over to the project and operation team;

· Schedule and coordinate with customers on Load Test (LT) / Visual Inspections (VI);

· Ensure all Customers crane details are updated to eSOS accurately;

· Ensure on sending mass emails to customers on new/revised service rates;

· Gather Customers’ feedback and develop corrective measures for Management reviews;

· Responsible for providing a high standard of customer service

· To generate weekly reports to update management on the progress of all enquiries and order confirmation to both internal and external customers

· Conduct weekly meeting with inter-related depts. such as Sales, Parts Executive, Finance, Store, Purchasing possible for providing a high standard of Customer Service;

· Ensure timely billing for service job completed within 3 working days through ESOS to customers;

SERVICE OPS.

· Responsible for updates of daily Technician Schedules, including breakdown calls, maintenance, load tests, visual inspection, etc to ESOS.

· To conduct morning briefing with Technicians on ensuring their awareness of the job schedule for the day itself;

· To organise weekly operations meetings with Technicians;

· Work closely with Supervisor on assigning right team for jobs;

· Ensure timely deliveries, right quality and quantity of parts to Customers;

· To ensure electrical jobs under projects are completed on time by Technicians;

· Responsible for maintenance of Equipment List and update of all relevant parts details on regular basis;

· To ensure Technicians are always in proper and clean overalls;

· To check on proper housekeeping at the Service Area, Electrical room, truck cleanliness;

· To ensure tools in toolboxes, tools in tool bags, full PPE of technicians, stocks in trucks are checked on a weekly basis;

OTHERS

· Ensure procedures, standards and guidelines are followed and maintained;

· Ensure all documentation of records are up to date and filed accordingly;

· Any other duties assigned by the Management from time to time.

Info can be shared: -

• Basic Up $3000 + AWS + VB
• Freight Forwarding Services
• CIAS Cargo Changi (East Area)
• 5 Days, 9:00am - 6:00pm

Your Responsibilities: -

• Cargo booking, planning and closing to achieve maximization of cargo space & loading
• Planning and attending to customer complaints, claims and tracing
• Prepare Cargo Sales Report (CSR), airline daily reports, data entry, quotations and telesales
• Liaise with several parties to ensure cargo submitted according to IATA regulations

You will need: -

• Minimum 1 year of customer service experience in Supply Chain / Logistics industry

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

Essential Job Functions

• Provide day-to-day support as part of the advising team
• Diary ownership and management, leading client servicing
• Pre-meeting preparation of papers/documents/reports as required
• Updating and maintaining client records and information, alongside other post meeting actions
• Maintain a regular 1:1 catch-up meeting with the adviser(s) you assist
• Liaise and work with team members at Eight Wealth International, Eight Wealth Management (UK Office), SJP, third parties and others as required.
• Liaise and communicate with clients (clarifying/requesting information only or communicating advice that has been obtained from the adviser)
• Ensure the adviser(s) are up to date with client communications/providing feedback where applicable
• Prepare letters and emails to clients, always maintaining an awareness of compliance standards.
• Work closely with and take instructions from the department lead
• Build and manage client relationships and expectations
• Carry out withdrawals, surrenders, fund switches, and obtain & manage letters of authority
• Obtain quotes from third party providers
• Be able to provide holiday/sickness cover for teammates where required

Knowledge and skills needed to perform the role

• Proficient in using IT systems and applications, with good working experience using MS Office (Outlook, Word, Powerpoint, and Excel as a minimum)
• Experience using Monday.com, SalesForce, MyPractice, iBusiness, DWS, MS Teams and Calendly is an advantage
• Good problem solving skills
• Good negotiating and conflict resolution skills
• Excellent customer service skills – professional telephone manner, outstanding spoken and written English communication
• Strong organisational and accuracy skills, attention to detail and data
• Good level of numeracy
• Knowledge of the financial services industry, ideally within wealth management
• Excellent time management and ability to prioritise the right tasks
• Ability to work to tight and varying deadlines and the aptitude to juggle workloads
• Detailed knowledge of Adviser client base and an overall knowledge of other client accounts.
• Product Awareness – Offshore Investment Bonds, Pensions, personal and corporate insurance
• Awareness of other team members roles and how they all collaborate and work together.

The Person

• Takes responsibility and initiative for own workload.
• Is prepared to put their teammates first and appreciates how this adds to the benefit of the whole team.
• Ability to foster strong relationships with Advisers, adapting to the way each Adviser works for best possible outcome.
• Is resilient to be able to adapt to change and challenges as they arise, in collaboration with the team.
• Demonstrate assertiveness and ability to take on and deliver positive and constructive feedback.
• Calm and friendly personality with a positive mindset and attitude
• A natural people person who is skilled at gaining trust
• Great communicator
• Enthusiastic and be willing to learn, share in success, and be an amazing Eight family member

Key Behaviours

• Build Relationships

Be easy to connect with to grow and develop long and trusted relationships. Put others first, be responsive, caring and honest, and put others at the heart of everything you do.

• Be Responsible

To do an amazing job. Take ownership, manage expectations, lead by example, putting actions right when you need to, whilst learning from mistakes. Be helpful to others and always give back.

• Be Amazing

Always set out to do your best. Be brave and bold, have imagination and creativity to bring solutions and not problems. Sustain a high level of performance and inspire others around you to be the best versions of themselves. Be an inclusive member of the Eight family.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Are you driven by the desire to see your hard work directly impact others? Join the DNDTS team, where we excel in crafting success stories through dynamic projects. Each endeavor is a unique opportunity to contribute to our proven track record of achievements.

Experience the satisfaction of seeing your efforts transform into positive changes in people's lives. In our thriving SME environment, you won't be limited to a single role. You'll have the chance to engage in cross-departmental collaboration, fostering a rich learning experience.

As our team consistently grows, so do opportunities for career advancement. We embrace the startup culture by having a casual working attire and a flat hierachy across deparments. Your journey with us goes beyond a job—it's a chance to make a lasting impact while expanding your skill set. Join DNDTS and become a key player in our success story.

Responsibilities

• Responsible for providing timely and professional services to customers through hotline, email, online chat, WhatsApp and other channels
• Handle customer inquiries and report the problems encountered by customers to relevant departments in a timely manner, and work together to solve customer problems.
• Responsible for all customer operations problems and follow up on solutions
• Manage the customer service support center to ensure the accuracy and relevance of customer service information