Total 22 admin job vacancies in Customer Service category in D12 Balestier, Serangoon, Toa Payoh

Contract Period:

• 2 Jan 2025 to 14 Nov 2025 (10.5 Months)

Deployment:

• Mon to Fri: 8 am to 4.30 pm
• Service not required on Saturdays, Sundays, gazetted public holidays and school holidays in November and December and on the following days: Eve of Chinese New Year, Thanksgiving and Award Presentation Ceremony (TAPC); Youth Day; eve of National Day; eve of Teachers’ Day and Teachers’ Day
• Service required on the first and last week of the school holidays in June.

Scope of Works:

• Handle phone calls, walk-ins and general enquiries from parents, students, and members of the public
• Render first level assistance to walk-in students’ needs including sick and injured students. To escalate case to other colleagues in the office immediately if it is beyond superficial cases
• Communicate with teachers regarding parents’ messages from phone calls or walk-in parents
• Manage items on loan and/or for collection as assigned by the Admin Manager or VPA
• Manage stock of spare uniforms, office stationeries and pantry items
• Manage snail mails as instructed by Admin Manager or VPA
• Assist in the counting and sorting / distribution of brochures or leaflets / items to the teachers and students
• Maintain stock of first aid supplies
• Maintain the forms in General Office (ensure forms are current and replenished timely)
• Maintain tidiness of the reception area at all times
• Any ad-hoc admin duties assigned by the School Leaders / AM
• The Personnel is required to sign an undertaking to safeguard official information.
• To perform any other duties as assigned by SH/HOD overseeing the department.

Requirements:

• Atleast GCE 'N' Level
• relevant 2 Yrs Exp
• First Aid Certification

Location: Hougang

Working Hrs: 42.5hrs/weekly

Responsibilities:

1. Handle phone calls, walk-ins, and general inquiries

2. Provide first-level assistance to students' needs (sick/injured)

3. Communicate with teachers regarding parents' messages

4. Manage items on loan, stock, and mail

5. Maintain:

- Spare uniforms

- Office stationeries

- Pantry items

- First aid supplies

- Forms in General Office

- Reception area tidiness

6. Perform ad-hoc admin duties as assigned

7. Safeguard official information and sign undertaking

8. Perform other duties as assigned by School Leaders/HOD

Qualifications:

• Academic qualification: at least GCE ‘N’ Level
• At least 2 years of relevant work experience
• Pleasant disposition and people-oriented
• Good communication skills and ability to work in a team
• Fluent in English language and a Mother Tongue language, preferably Mandarin
• Working knowledge of Microsoft Office applications
• Prior work experience with students in schools will be an added advantage
• First Aid Certification will be an added advantage

Contract Period:

• From 8 Jan 2025 to 30 June 2026 (18 Months)

Deployment:

Mon to Thurs: 7.30 am to 4.00 pm

Fri: 7.30 am to 1.00 pm

Every alternative weeks have Fri off(HBL day).

Scope of Works:

1. Provide pleasant and attentive services to members of public stakeholders and members of school, i.e. parents, students etc with their enquiries and requests.
2. Provide timely, accurate and clear communication – both written and verbal – to members of public stakeholders and members of school, i.e. screen and direct calls, take and relay messages, provide required information for inquiries.
3. Attend to sick or injured students who report to the General Office (GO), and notify relevant staff as well as maintain records of sick bay usage
4. Support the GO staff with administration and operational matters, e.g. organise and sort mails, receive deliveries, assist with recording students’ late coming, checking the completeness of forms submitted to the GO.
5. Keep proper records of keys and lockers issued.
6. Complete other role-related duties as assigned by Principal, Vice-Principals, Administration Manager and Admin Executive.

Location: Yishun

Working Hrs: 42.5hrs/weekly

Responsibilities:

1. Front desk customer service for Primary School and MOE Kindergarten

2. Answer phone calls, attend to visitors, and respond to enquiries

3. Maintain customer information and communicate with teachers

4. Handle student needs, including first aid and lost & found items

5. Assist with receiving goods and mail

6. Assist with distributing brochures and information to teachers and students

7. Manage inventory of spare uniforms and first aid items

8. Update attendance system and organisational chart

9. Perform other duties as assigned by school leaders and administrative staff

Qualifications:

1.Minimum 3 GCE “N” Level Passes including English and Mother Tongue language.

2.Must be proficient in computer applications such as MS Word, MS Excel.

3.Possess customer service oriented disposition with good interpersonal and communication skills.

4. Shall have at least 3 years of relevant experience in administrative role and/or front desk reception, preferably with prior working experience in an educational institution.

5.Able to relate well with young children.

Deployment:

• Mon to Fri: 7.00 am to 4.00 pm inclusive of 30 min lunch break
• Service not required on Saturdays, Sundays and gazetted public
• holidays

Scope of Works:

Reception:

• Cover front desk customer service duties for Primary School and MOE Kindergarten.
• Answer phone calls, attend to walk-in visitors, takes messages, responds to enquiries and provide general useful information (in a dynamic environment where high calls volume can be expected during peak hours).
• Maintain customer related information when required, eg phone log.
• Communicate with teachers regarding parents’ feedback/ messages from phone calls or walk-in parents.
• Handle daily varied demands and queries from parents/ students/ vendors/ staff etc.
• Render first level assistance to walk-in students’ needs including attending to sick and injured students, early dismissals. To escalate such cases to other colleagues in the office immediately if it is beyond superficial cases
• Handle/ support situation when student(s) vomited and soiled their clothes.
• Assist students in times of need, e.g. handling lost & found items, change of uniform, contacting teacher/ parent, locating classroom.
• Assist in receiving of goods and incoming mails.
• Maintain tidiness of the reception area at all times.

General Administration:

• Assist in the counting / sorting / packing / distribution of brochures or leaflets/items to the teachers and students.
• Assist in the dissemination of information: school circulars, parents’ messages.
• Inventory management of spare uniforms and first aid items.
• Assist with the updating of Organisational Chart when new staff joins, or resigning staff leaves.
• Assist with updating the attendance system on a daily basis, using the IT-enabled system of attendance tracking.
• Any other duties assigned by School Leaders, Administrative Managers (AM) or Operation Managers (OM), including supporting school key personnel as assigned by the AM.

Contract Period:

• From 02 Jan 2025 – 31 December 2025.

Deployment:

• Mondays to Fridays: 7:00am to 4:00pm, inclusive of 1/2hr lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Scope of Works:

• Main Duty - Customer Service Duty (mindset has to meet the realist challenges and demands of a Primary School setting)
• To answer phone calls, manage visitors, takes messages, responds to enquiries and provide general useful information (in a very dynamic environment where calls are volumous)
• Able to use school implemented IT system for administrative purposes.
• To handle daily varied demands and queries from parents / students / vendors / staff etc
• To call pupils absentees and to check with parents on their child’s status every morning.
• To call pupils to convey messages during ad-hoc / special events
• To render first level assistance to walk-in pupils’ needs including sick & injured pupils. To escalate case to other colleagues in the office immediately if it is beyond superficial cases.
• To handle / support situation when pupils’ vomit, soiled their clothes.

General Duties

• To assist in canteen matters, utility, FAS application, arrears fee, bus booking, etc
• To help update the school activity notice board in the office (data accuracy is important)
• To maintain the forms cabinet in the office. All forms must be current and to be replenished constantly.
• To assist in general typing duties.
• To assist in Stores supplies management during school holidays
• To support any other general admin duties as and when required

Deployment:

• Mon to Fri: 8.30 Am to 5.30 Pm
• Service not required in Sat Sun and PHs

Scope of Works:

1. Handle Telephone Calls and inquiries from stakeholders
2. Help with walkin queries from students, parents, and teachers
3. Provide first aid to students
4. Assist in daily admin duties such as data entry and documentation
5. Pack brouchers, booklets and souvenirs mfor staff and students
6. Print worksheets and examination papers
7. Any other adhoc duties assigned by the school

Deployment:

• Mon to Fri - 9.30 am to 6.30 pm
• Service not required on Saturdays, Sundays and gazetted public holidays

Scope of Works:

Reception

1. Manage the reception counter at the school’s General Office in accordance to MOE’s and the school’s operating procedures, rules, and regulations.
2. Keep the reception counter clean, tidy and presentable and maintain the necessary stationery, forms and material at the counter.
3. Perform customer service role in answering, screening, forwarding or taking down messages of incoming phone calls in a polite, respectful and professional manner.
4. Provide customer service support to walk-in students, teachers, parents, visitors and school stakeholders in a polite, respectful and professional manner with care and empathy.
5. Attend to unwell or injured students and render first aid if needed.
6. Contact parents of unwell students to be taken home or students who have been absent from school.
7. Maintain the sick bay including first aid supplies
8. Administer lost and found items and maintain records.
9. Maintain safety and security by directing visitors, including contractors, delivery men, parents, etc to wait at the designated waiting area and call relevant staff to meet or pick them up.
10. Liaise and work with the Security Officer to ensure that approval is granted by school before any student is allowed to leave school early.

General Administration

1. Handle general office administrative tasks such as receiving and directing of incoming mails/packages and goods, managing and distributing notifications and letters to teachers’ trays, filing, collating and printing of documents.
2. Attend to outgoing and incoming faxes.
3. Maintain the mail trays and form trays in the General Office.
4. Monitor and collate submission of forms by students.
5. Pack and distribute information, posters, leaflets etc. for students and teachers.
6. Support in sign-in and sign-out of coaches and instructors and relief teachers attendance.
7. During off-peak period, support back-end Admin in general admin work.
8. Support housekeeping for admin office and stores.
9. Assist in data entry, record keeping and filing of documents.
10. Support school events and any duties as assigned by school.

Deployment:

• Mon to Fri: 7.00 am to 4.00 pm inclusive of 30 min lunch break
• Service not required on Saturdays, Sundays and gazetted public
• holidays

Scope of Works:

Reception:

• Cover front desk customer service duties for Primary School and MOE Kindergarten.
• Answer phone calls, attend to walk-in visitors, takes messages, responds to enquiries and provide general useful information (in a dynamic environment where high calls volume can be expected during peak hours).
• Maintain customer related information when required, eg phone log.
• Communicate with teachers regarding parents’ feedback/ messages from phone calls or walk-in parents.
• Handle daily varied demands and queries from parents/ students/ vendors/ staff etc.
• Render first level assistance to walk-in students’ needs including attending to sick and injured students, early dismissals. To escalate such cases to other colleagues in the office immediately if it is beyond superficial cases
• Handle/ support situation when student(s) vomited and soiled their clothes.
• Assist students in times of need, e.g. handling lost & found items, change of uniform, contacting teacher/ parent, locating classroom.
• Assist in receiving of goods and incoming mails.
• Maintain tidiness of the reception area at all times.

General Administration:

• Assist in the counting / sorting / packing / distribution of brochures or leaflets/items to the teachers and students.
• Assist in the dissemination of information: school circulars, parents’ messages.
• Inventory management of spare uniforms and first aid items.
• Assist with the updating of Organisational Chart when new staff joins, or resigning staff leaves.
• Assist with updating the attendance system on a daily basis, using the IT-enabled system of attendance tracking.
• Any other duties assigned by School Leaders, Administrative Managers (AM) or Operation Managers (OM), including supporting school key personnel as assigned by the AM.

Deployment:

• Mondays to Thursdays: 7.00am to 4.00pm, inclusive of 30mins lunch break

• Fridays: 7.00am to 3.30pm, inclusive of 30mins lunch break

• Service not required on Saturdays, Sundays and gazetted public holidays

Scope of Service:

Reception Duties:

• Receiving visitors and render assistance to contractors/ vendors.

• Render assistance to walk-in pupils’ needs and simple non-life threatening first-aid support at the sickbay. To escalate to office staff immediately if it is beyond superficial cases.

• Handle situations when pupils vomit and soil their clothes, loan of uniforms, ad-hoc sewing of buttons on uniform, etc.

• Print and pass the Early Dismissal Form to parents.

Phone Call Duties:

• Handing phone calls on queries, feedbacks and requests.

• Taking messages and ensuring they are passed to the appropriate

staff member in time.

Front Desk Admin Duties:

• Issue and collection of keys to staff/students/vendors.

• Manage incoming/outgoing mails and deliveries. (record, sort &

distribute daily mail).

• Maintain resource files required for counter duty.

• Maintain the forms cabinet in the office. All forms must be current

and to be replenished constantly.

• Operate office equipment like fax, photocopier, etc.

• Ad-hoc simple administrative duties that may be assigned by the

school.

Deployment:

• Mondays to Thursdays: 8:30am to 5:30pm, inclusive of 0.5hr lunch break
• Fridays: 8:30am to 5:00pm, inclusive of 0.5hr lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Scope of Works:

1. Attend to telephone calls, emails, front desk reception walk-in enquiries (vendors, parents, students, general public) and receipt of deliveries.
2. Support teaching and administrative staff by providing information to students and parents. To be present during curriculum days with the exception of occasional leave-taking (subject to approval).
3. Facilitate communicate within the school by ensuring necessary information is properly transmitted.
4. Attend to minor student injuries/ accidents and maintain the student injuries/ accidents records file.
5. Assist with administrative duties e.g. filing, data entry, student attendance update, collection of forms.
6. Perform daily upkeeping of counter cleanliness and keeping the area neat and tidy. Help contact parents, students, teachers and vendors.
7. Assist with school programmes/ initiatives e.g. P1 Registration Exercise, P1 Orientation Day, Temperature Taking Exercise etc.
8. Assist with any other ad-hoc duties as assigned by the school.

Deployment:

• Mondays to Fridays: 7:00am to 4:15pm, inclusive of 45 mins lunch break

• Fridays: 7:00am to 3:45pm, inclusive of 45 mins lunch break

• Service not required on Saturdays, Sundays and gazetted public holidays

• To be willing to work on flexible working hours depending on school needs

Scope of Works:

(a) Assist in school’s General Office operations such as answering phone calls/walk-ins in a timely manner; taking and relaying messages where necessary

(b) Attend to sick/injured students, ensuring such cases are recorded in the office log book

(c) Assist in office administration matters and clerical work, including receiving, sorting and distributing daily mail /deliveries /posts/ couriers, maintaining a log book.

(d) Maintain the tidiness and cleanliness of the Reception Area at all times

(e) Any other duties as assigned by the P/VPs/HODs/AM

Location: Near Dovar MRT

Working Hrs: Mon to Fri (0800AM to 0530PM)

Requirements:

1. 1 yr experience in relevant field.
2. Must possess first aider

Roles & Resposibilities:

1. Oversee the cleanliness and smooth operations of the counter service and systems.
2. Seek clarifications and guidance from Team Lead and Staff on any operational issues.
3. To handle general enquiries from the students, staff and the public and keep record of it.
4. Collation of Student Development (SD) Programmes Survey Results and other data entry works relating to our SD Programmes
5. Assist in the issuance of keys or access cards.
6. Receiving/escorting of guests for meetings, assisting in room setup and logistics preparation for meetings.
7. Assist to book facilities through Facility Booking platforms.
8. To manage first aid kit and usage and to participate in the department’s table-top exercises such as fire drills as well as in event of fire emergency.
9. To contact and liaise with vendors/Estates for ad-hoc repair and scheduling of servicing of SD office and safety equipment.
10. To assist in the delivery of SD related event items within and outside the organisation.
11. Any other general admin support tasks assigned by the SD Staff/Team Lead.

Deployment:

• Mon to Fri: 7.00Am to 4.30 PM
• Service not required on Saturdays, Sudays and gazatted Public holidays.

Scope of Service:

Ensure that the day-to-day operation and administration of the general office is efficient and that the system, resources and equipment are well maintained, including:

• To handle frontline services and telephone enquiries
• To collate of returns from students (e.g. medical records form, dismissal slips)
• To render first aid to students
• To administer lost and found articles
• To manage and maintain the loan book
• To assist with general admin work like handling mails, faxing, monitoring pupils/teachers’ returns, receiving goods, photocopy assignments and certificate printing etc
• To administer bus booking
• To manage car decals for students’ parents
• To consolidate data and surveys
• To assist AMs in data entry and record keeping
• To disseminate information via Teachers’ Document Collection File
• Any other duties assigned by Admin Managers or School Leaders.

Requirement:

The Personnel shall minimally have the following qualifications, skills and experience:

• At least a GCE O-level certification or equivalent.
• Proficient in basic IT skills e.g. Microsoft Office and data entry.
• Meticulous and organised.
• Communicates well in English and has good interpersonal skills.
• Preferably with experience in administrative and customer services.

Job Description:

We are seeking a reliable and efficient Administrative Assistant to join our team at our Toa Payoh studio. This part-time position involves working 4 days a week from our studio, for 5 hours each day, with the flexibility to work additional hours from home if required. The role includes a variety of administrative tasks to support the smooth operation of our studio and company.

Start Date: Flexible

Salary: $1400/month

Working Hours: 140 hours/month

Location: Toa Payoh

Key Responsibilities:

Open or close the studio as needed

Manage the studio desk and handle daily administrative duties

Assist in creating and maintaining schedules

Perform filing and data entry tasks for membership records

Handle requests and feedback from members

Support sales activities and other company requirements

Provide general administrative support as needed

Assist in organizing and managing workshops

Requirements:

Strong organizational and time management skills

Attention to detail and accuracy in data entry

Good communication and customer service skills

Ability to work independently and as part of a team

Basic proficiency in Microsoft Office (Word, Excel) and other office software

IMMEDIATE VACANCIES

We are looking for Part Time Centre Admin

Training will be provided.

Our Requirements

-- preferably experience in customer service and sales dealing with children and parents

-- fluent in spoken and written English ability to speak Mandarin preferred as job requires interacting with Mandarin - speaking customers

-- willing to be trained

-- basic computer knowledge

-- 4 day work,2 weekdays - 12pm to 9pm, Sat and Sun - 9am to 6pm

Attractive Incentives will be provided on top of basic salaries!

IMMEDIATE VACANCIES

We are looking for Part Time Centre Admin

Training will be provided.

Our Requirements

-- preferably experience in customer service and sales dealing with children and parents

-- fluent in spoken and written English ability to speak Mandarin preferred as job requires interacting with Mandarin - speaking customers

-- willing to be trained

-- basic computer knowledge

-- 4 day work,2 weekdays - 12pm to 9pm, Sat and Sun - 9am to 6pm

Attractive Incentives will be provided on top of basic salaries!

IMMEDIATE VACANCIES

We are looking for Part Time Centre Admin

Training will be provided.

Our Requirements

-- preferably experience in customer service and sales dealing with children and parents

-- fluent in spoken and written English ability to speak Mandarin preferred as job requires interacting with Mandarin - speaking customers

-- willing to be trained

-- basic computer knowledge

-- 4 day work,2 weekdays - 12pm to 9pm, Sat and Sun - 9am to 6pm

Attractive Incentives will be provided on top of basic salaries!

Job Description

Maternity cover for 6-months for Engineering Support Department

• Provide day to day customer service support and administrative duties in engineering department.
• Deal with customers via multiple communication channels such as telephones, email and other CRM tools.
• Provide administrative support for engineering department such as spare parts quotation, service maintenance, preventive maintenance service, service appointments of all engineers and other ad-hoc assignment.
• Post-Warranty Service Contract Proposal to customers.
• Manage the preventive maintenance service by coordinating the customer for the PM schedule and update any changes in the records.
• Follow up with Engineers on open maintenance jobs.
• Review the service reports, process engineering quotation on repair work or spare parts and follow up with customer.
• Request quotation from the third party to do the subcontract work, and provide pricing to customer & certificate follow up.
• Act as the main control person for the receipts of all engineers’ job sheets & customer’s purchase/service order, and forwards to respective teams for further action.
• Monitor and update the job status in AX system, ensuring timely invoicing and job closure with customers.
• Responsible for administration of purchasing third party outsourced service contract with principal.
• Work closely with operations team members to coordinate the delivery and issue the billing with customer.
• Coordinate with sales team to arrange the engineers schedule for installation or service maintenance.
• Record case data and customer information accurately into AX system for ease of reporting and follow-up.
• Arrange service tools calibration and maintenance by the third party.
• Provide the Guarantee and Maintenance (Labour and Comprehensive costs) price in tender.
• Getting all spare parts price list from Principals and convert to local pricing. To provide relevant price list for contract / tender purposes.
• Any other duties and responsibilities as and when assigned by immediate superior or management.

Job Requirements

• Min. Diploma in any disciplines
• Minimum 3 years of relevant work experiences in a similar role.
• Good computer skills. Proficient in Excel, Word and Outlook.
• Working knowledge of CRM and ERP systems. Eg: Microsoft AX, Microsoft Dynamics
• Good command of written and spoken English

Competencies

• Adept at handling various communication channel on a daily basis, while consistently resolving customer’s issue.
• Good in communication and interpersonal skill, able to communicate with and influence people positively.
• A positive team member who is able to establish network and rapport with colleagues to achieve results.

Attributes

• Customer-orientated and able to deal with difficult customers.
• Passionate and energized, take initiatives and integrity to support business needs, enhancing individual/team productivity.
• Be a natural multi-task person who has a positive and proactive attitude in problem solving.
• Passionate and energized, take initiatives and integrity are key requisites to this position.
• Embrace the idsMED values of Loyalty, Integrity, Balance, Care, Agility, Reliability and Entrepreneurship.
• Show a genuine desire to care for others, with a Happy, Engaging, Approachable, Responsible and Trustworthy personality.

Job Description:

1. Arranging appt for clients

2. Contacting new client for appts

3. Co-ordinate appts for counsellors

4. Process payment for clients

5. Adhoc duties like responding to sudden appt request from client

Familiar with using whatsapp,google drive and IT tools.

5 day work week

Sun-Thu

9-6 weekends

10-7 weekdays

https://form.asana.com/?k=1TlvGnbTJc8-tEW9SS3YqQ&d=1201076096110639

• Mondays to Thursdays: 7:15am to 4:15pm, inclusive of 0.5 hr lunch break
• Fridays: 7:15am to 3:45pm, inclusive of 0.5hr lunch break
• Service not required on Saturdays, Sundays and gazetted publicholidays

Scope:

Reception

1. Manage Front Desk duties with customer service mindset meeting the realist challenges and demands of a Primary School setting
2. Answer phone calls, attend to walk-in visitors, takes messages, responds to enquiries and provide general useful information (in a dynamic environment where calls are volumous)
3. Maintain customer related information when required, eg phone log.
4. Communicate with teachers regarding parents’ feedback/ messages from phone calls or walk-in parents
5. Handle daily varied demands and queries from parents/students/ vendors/saff etc
6. Render first level assistance to walk-in students’ needs including sick and injured students. To escalate case to other colleagues in the office immediately if it is beyond superficial cases
7. Handle/support situation when students’ vomit, soiled their clothes
8. Assist student in times of need, eg lost & found items, change of uniform, locating teacher/classroom/parent
9. Assist in receiving of goods and incoming mails
10. Maintain tidiness of the Reception area at all times

General Admin

1. Assist in the counting / sorting / packing / distribution of brochures or leaflets/items to the teachers and students
2. Attend to students leaving school early
3. Assist in the dissemination of information: school circulars, parents’ messages
4. Manage stock of spare uniform
5. Keep stock of first aid items
6. Maintain the forms in the reception trays to ensure forms are current and replenished timely
7. Assist in Primary One registration such as making photocopies of documents; calling parents to submit forms etc
8. Support any othergeneral admin duties as and when required.
9. Any other duties assigned by School Leaders/HODs/AM/OM.

IMMEDIATE VACANCIES

We are looking for Part Time Centre Admin

Training will be provided.

Our Requirements

-- preferably experience in customer service and sales dealing with children and parents

-- fluent in spoken and written English ability to speak Mandarin preferred as job requires interacting with Mandarin - speaking customers

-- willing to be trained

-- basic computer knowledge

-- 4 day work,2 weekdays - 12pm to 9pm, Sat and Sun - 9am to 6pm

Attractive Incentives will be provided on top of basic salaries!