Total 28 administration assistant job vacancies in Customer Service category in NEA-2 BUKIT MERAH CENTRAL

Responsibilities:

• Warmly greet parents and children and create a welcoming atmosphere.
• Assist with registration and check-ins for classes and events.
• Respond promptly to parents’ inquiries in person, via phone regarding class schedules, programs, and other centre-related information.
• Manage and update class bookings and attendance records.
• Assist with administrative tasks, including data entry and maintaining accurate records.
• Support the team in managing the reception area and ensuring it is clean and organized.
• Address and resolve minor complaints or escalate issues to the appropriate personnel.
• Provide information about ongoing promotions and upcoming events.
• Ensure a smooth flow of operations during peak hours, including guiding parents and children to designated areas.

Requirements:

• Excellent communication and interpersonal skills, with a friendly and approachable demeanor.
• Prior experience in customer service or administrative roles is a plus.
• Ability to handle inquiries and concerns with professionalism and patience.
• Basic computer proficiency (e.g., Microsoft Office, email).
• Strong organizational skills and attention to detail.
• Comfortable working in a child-centric environment and interacting with children.
• Ability to commit to working on weekends and/or depending on the schedule.
• Preferably bilingual, able to speak both English and Chinese to assist a diverse range of parents effectively.

If you’re enthusiastic, organized, and love working with families and children, we’d love to hear from you!

Position Overview:

We are seeking a dedicated and passionate Student Care Assistant to join our team. In this role, you will be responsible for providing a safe, nurturing, and engaging environment for Primary 1-6 students. You will support their social, emotional, and academic development, fostering a positive learning environment.

Key Responsibilities:

Supervision and Safety:

• Fetching students from nearby schools and bus-stop safely.
• Ensure the safety and well-being of students at all times.
• Monitor activities and provide appropriate guidance.

Academic & Holistic Support:

• Assist teachers in guidance on daily school homework, assignments and spellings.
• Assist teachers in conducting enrichment programmes for primary school students according to our syllabus that promote social, emotional, and cognitive development.
• Encourage a love for learning.

Record Keeping:

• Maintain accurate records of student attendance.

Others:

• Ensure that the centre's facilities and materials are well-maintained.
• Sanitise and maintain good classroom hygiene and cleanliness.
• Manage other administrative & operational duties.

Qualifications:

• Singapore Citizen and PR only.

Personal Attributes:

• Passionate about education and child development.
• Patient, energetic, and empathetic.
• Good communication and classroom management skills.
• Good organizational and multitasking abilities.
• Reliable and responsible to be able to work independently.
• Strong interpersonal skills to work with students and parents as well as part of a team.
• Demonstrate professionalism and commitment to the well-being of the students.
• Ability to engage students with a supportive attitude.
• Ability to create a positive, inclusive environment.

Working Hours:

• Monday to Friday, from 1pm - 6pm.
• $10 - $15 per hour.
• Salary commensurate with experience.

If you are committed to fostering a supportive and enriching environment for students, we invite you to apply and be part of our dedicated team!

Interested candidates should submit their resume detailing their relevant experience to [email protected] or apply through My Careers Future. Only shortlisted candidates will be notified.

Mighty Thinkers Learning Centre is currently looking for Assistant Student Care Teachers to join us in Year 2025.

We are located at Blk 153 , Bukit Batok St 11, #03-284 S650153.

Full / Part timers are welcome.

A - levels waiting for local / overseas University entries are welcome too.

Stay home mums are welcome too.

Working hours are flexible , from Monday to Friday, 1.30 to 6pm.

Those who are keen, please whatsapp Miss LIM at 94500 288 with your educational particulars . She will get back to you soon!

Are you an organised, proactive individual with a passion for education and making a difference? Our Centre Manager / Centre Administrator role could be the perfect fit for you. While experience in the tuition or education industry is a bonus, we believe a willingness to learn, take initiative, and grow with us is what truly matters.

What We Are Looking For in Our Ideal Candidate

• Eager to Learn: You have the ability to take instructions, ask questions, and apply new knowledge.
• Warm Personality: You can communicate effectively with parents and students, offering a helpful, friendly presence.
• Responsible and Accountable: You take ownership of your tasks and ensure they are completed with care.
• Proactive: You don’t wait for things to happen—you make them happen.
• Experience: No experience in the education industry? No problem! As long as you’re willing to learn, we’re here to guide you.

What Kind of Workplace Do We Have?

We’re a small, close-knit company where everyone looks out for each other. Forget office politics—there’s no room for that here. Instead, you’ll find a supportive team that values collaboration and mutual respect. Over time, you’ll have the opportunity to build your skillset and competencies across various areas.

Key Responsibilities

Administration:

• Manage contracts and HR policies, including NDAs and leave.
• Oversee operational tasks like cleanliness, printing, and managing attendance systems.
• Handle registration forms, student records, and issuance of materials.

Student & Parent Liaison:

• Assist with onboarding and orientation for new students.
• Respond to inquiries from parents and students.
• Manage communication channels, such as WhatsApp groups and event calendars.

Program Management:

• Understand and manage a range of programs (tuition programmes).
• Plan schedules and update the Learning Management System (LMS).
• Assist with recorded lessons and term planning.

Sales & Lead Management:

• Follow up on new leads and inquiries.
• Provide detailed program information and upsell services tactfully.

Finance:

• Handle invoicing, bookkeeping, payroll, and CPF submissions.
• Process payments and reconcile accounts.

Maintenance:

• Ensure facilities are clean and well-stocked.
• Manage supplies and coordinate facility upkeep.

Advanced Communications:

• Navigate sensitive situations with parents or students.
• Manage financial assistance cases and follow up on overdue payments.

Training Provided

We don’t expect you to know everything from Day 1! You’ll receive comprehensive training in:

• Company systems and processes.
• Student and parent communication.
• Program details and operational routines.

Working Hours & Location

• Hours: Tuesdays–Fridays: 1:30 PM – 8:30 PM
  Saturdays: 9:00 AM – 5:00 PM
  
• Location: Centres located across various regions (specific locations shared during orientation).
  

Why Join Us?

At our centre, you’re not just a cog in the machine. You’ll be part of a supportive team that values growth, collaboration, and putting students first. Whether you’re looking to gain experience, develop new skills, or contribute to shaping young minds, this role offers a unique opportunity to make a meaningful impact.

If this sounds like the workplace and role for you, we’d love to hear from you!

Job Responsibilities

• Transport clients to and from their home and the Centre daily.
• Ferry clients for outdoor trips and events.
• Ensure the safety of the clients during transportation.
• Assist the clients in boarding and alighting from the van.
• Ensure the van is kept clean and in good condition at all times.
• Report defects, damage and malfunction of the van.
• Build good rapport with clients’ carers.
• Assist with the Centre’s programmes and activities when required.
• Carry out any ad-hoc duties as and when assigned.

Requirements

• Possess Class 3 driving license.
• At least 3 years’ working experience as a van driver.
• 5 days work week.

Join Our Team as a Customer Service & Administrative Assistant!

Are you a people person with a passion for delivering excellent service? Do you thrive in a fast-paced environment and enjoy helping others? We are looking for a motivated Customer Service & Administrative Assistant to join our dynamic team!

What You'll Be Doing:

• Welcoming Walk-ins: Be the friendly face our customers see when they walk in, guiding them through inquiries and helping them with the registration process.
• Assisting Online & Phone Inquiries: Handle phone calls and online registrations with professionalism and a customer-first attitude, ensuring smooth and efficient service for all our clients.
• Administrative Support: Provide key administrative support within the customer service department, helping to keep things running smoothly and efficiently.

What We're Looking For:

• Educational Qualifications: At least GCE ‘N’ Level or equivalent.
• Customer Service Experience: A minimum of 1 year of experience in customer service or a frontline role where you’ve honed your communication and problem-solving skills.
• Bonus Points for Microsoft NAV Knowledge: Experience with Microsoft NAV (Navision) software is an advantage, but not required—we’re happy to train the right candidate!
• Flexible Schedule: Enjoy a 5-day work week, including weekends (with your choice of off days on Mondays/Tuesdays or Thursdays/Fridays).
• Multiple Locations: We have openings at Bukit Batok, Macpherson, Woodlands, and Lok Yang, Tuas—choose the location that’s most convenient for you!

Why You’ll Love Working with Us:

• Dynamic Environment: Be part of a team that values collaboration, efficiency, and providing top-notch customer service.
• Growth Opportunities: Whether you're looking to develop your skills in customer service or administration, this role offers the chance to grow and expand your career.
• Supportive Team: Work with a group of friendly and dedicated professionals who are committed to creating a positive and rewarding work environment.

**Location:** Hillview Terrace, Singapore

**Job Description:**

Are you tech-savvy and eager to learn? We’re looking for an IT Support Assistant to help with our daily operations. This is a fantastic entry-level opportunity for someone who is interested in developing their skills in information technology while contributing to a positive learning atmosphere.

**Key Responsibilities:**

- Assist in maintaining and troubleshooting computer systems and equipment.

- Provide technical support with software and hardware issues.

- Help set up and maintain audio-visual equipment.

- Support daily IT operations.

- Collaborate with the IT team to ensure all IT technology is functioning.

**Qualifications:**

- A genuine interest in technology and a desire to learn.

- Ability to work well in a team-oriented environment.

- Problem-solving mindset and willingness to tackle new challenges.

**No Experience Required!**

We believe in nurturing talent and are happy to provide on-the-job training. If you have a passion for technology and a willingness to learn, we encourage you to apply!

**Why Join Us?**

- Work in a dynamic and supportive environment where your contributions matter.

- Gain valuable hands-on experience in IT support.

- Opportunity for growth and development.

Responsibilities:

• Maintain safe and clean environment for patients.
• Provide safe and competent care to her patients under her charge.
• Chaperon patient for appointment and transfer.
• Assist in the following areas: Basic hygiene and personal grooming
  - Handle and transfer
  - Feeding (oral and tube)
  - Admission and discharge
  - Elimination
  - Collect specimens
  - Maintain a safe and clean environment
  - Make beds
  - Take and record vital signs
  - Record intake and output
  - Collect specimens
  - Assess skin, perform cleaning and changing of patients
  - Turn, position, lift and transfer patients using right body mechanics
  - Assist senior nurse or doctor in examination and procedures
  - Assist in oral feeding
  - Assist in any other nursing procedures as trained

Requirements:

• GCE ‘N’ / ‘O’ level with ITE Skills Certificate in Healthcare or WSQ Higher Certificate in Healthcare (Nursing Care).
• Preferably with 1 year of clinical experience.
• Required to perform 3 rotating shift hours and work on weekends / Public Holidays.

Position Overview:

We are seeking a dedicated and passionate Student Care Assistant to join our team. In this role, you will be responsible for providing a safe, nurturing, and engaging environment for Primary 1-6 students. You will support their social, emotional, and academic development, fostering a positive learning environment.

Key Responsibilities:

Supervision and Safety:

• Fetching students from nearby schools and bus-stop safely.
• Ensure the safety and well-being of students at all times.
• Monitor activities and provide appropriate guidance.

Academic & Holistic Support:

• Assist teachers in guidance on daily school homework, assignments and spellings.
• Assist teachers in conducting enrichment programmes for primary school students according to our syllabus that promote social, emotional, and cognitive development.
• Encourage a love for learning.

Record Keeping:

• Maintain accurate records of student attendance.

Others:

• Ensure that the centre's facilities and materials are well-maintained.
• Sanitise and maintain good classroom hygiene and cleanliness.
• Manage other administrative & operational duties.

Qualifications:

• Singapore Citizen and PR only.
• Minimum 1 year of experience working with students.
• Ability to create a positive, inclusive environment.

Personal Attributes:

• Passionate about education and child development.
• Patient, energetic, and empathetic.
• Good communication and classroom management skills.
• Good organizational and multitasking abilities.
• Reliable and responsible to be able to work independently.
• Strong interpersonal skills to work with students and parents as well as part of a team.
• Demonstrate professionalism and commitment to the well-being of the students.
• Ability to engage students with a supportive attitude.

Working Conditions:

• Monday to Friday.
• Working hours may vary, typically after school hours and during school holidays.

If you are committed to fostering a supportive and enriching environment for students, we invite you to apply and be part of our dedicated team!

Interested candidates should submit their resume detailing their relevant experience to [email protected] or apply through My Careers Future. Only shortlisted candidates will be notified.

We are looking for a friendly, team-oriented individual who is keen to join the team! If your forte lies in interacting with people of all ages and all walks of life, and you possess a flair for detail and organisation, you are just what we are searching for!

Key Responsibilities (administrative aspect of the job)

You will represent the company as well as uphold the company's image with the impression you leave on our clients. You will be the focal point of communication between students, parents and management, providing information, scheduling classes, sorting out administrative tasks, handling queries and sales, and managing feedback. In order to let clients feel welcome at the gymnastics centre, an approachable attitude is the way to go.

Job Requirements

• Minimum 3 years experience of administrative and receptionist background (please provide references)
• Education qualifications (degree, diploma, or certificate in administration and business)
• Proficient in English (verabl and written)
• A customer-service oriented attitude
• Able to work independently to meet deadlines
• Possess effective communicative and interpersonal skills
• Proficiency in intermediate Excel & other MS office application
• Meticulous, independent and has good analytical and problem solving skills
• Work during business operation hours i.e. from afternoon to night, 3.5-6 days work week
• Singaporeans or PRs only

*Only shortlisted candidates will be contacted

Are you looking to kick-start your career in a role that combines administration, operations, and client engagement within a thriving educational environment? As the Centre Administrator at our tuition centre, you’ll play a vital role in ensuring smooth day-to-day operations while supporting students, staff, and parents. This is a fantastic opportunity to develop your skills and grow within the education sector.

What You’ll Do:

• Manage Administrative Operations: Oversee the daily administrative functions of the centre, including handling inquiries, managing student registrations, and scheduling classes. You’ll ensure all administrative processes are efficient and well-organised.
• Support Students and Tutors: Be the go-to person for students and tutors alike, assisting with materials distribution, class schedules, and addressing any operational concerns that may arise. You’ll play a key part in making sure everyone has what they need for a productive learning environment.
• Engage with Parents and Students: Assist in maintaining positive relationships with parents and students by responding to inquiries and resolving any concerns. You’ll ensure they have a smooth experience from enrolment to their daily interactions with the centre.
• Oversee Class Scheduling: Coordinate with tutors to ensure that all classes are scheduled and run smoothly. You’ll manage timetables and ensure the best use of the centre’s resources.
• Assist in Operational Excellence: Help to maintain high standards of efficiency and organisation in the centre’s operations, supporting the leadership team in making continuous improvements.

What We Offer:

• Career Development: This role provides a great foundation for anyone looking to build a career in administration or education management. You’ll be supported with opportunities to grow and take on more responsibilities.
• Meaningful Work: Contribute to the success of students by ensuring the centre runs smoothly and efficiently. Your organisational skills will directly impact the quality of the learning experience.
• Collaborative Environment: Work in a supportive and dynamic team that values your contributions and fosters growth. You’ll be part of a community passionate about education.
• Skill Development: Learn valuable skills in administration, client engagement, and operations management that will set the stage for long-term career success.

Who You’ll Be Reporting To and What You Can Learn:

You’ll report directly to the Managing Director / Founder, who has extensive experience in education management and leadership. Through this role, you’ll have the chance to learn from their expertise in:

• Operational Efficiency: Learn how to streamline processes and create efficient administrative systems to support a growing tuition centre.
• Client Relationship Management: Gain valuable insights into managing relationships with parents and students, ensuring satisfaction and addressing concerns promptly.
• Leadership & Growth: Develop your leadership potential by working closely with an experienced leader who values professional development and personal growth.

This role is perfect for someone who is organised, eager to learn, and looking to contribute to the success of a well-established tuition centre. If you’re passionate about education and ready to take the next step in your career, we’d love to hear from you!

**Location:** Hillview Terrace, Singapore

**Job Description:**

Are you tech-savvy and eager to learn? We’re looking for an IT Support Assistant to help with our daily operations. This is a fantastic entry-level opportunity for someone who is interested in developing their skills in information technology while contributing to a positive learning atmosphere.

**Key Responsibilities:**

- Assist in maintaining and troubleshooting computer systems and equipment.

- Provide technical support with software and hardware issues.

- Help set up and maintain audio-visual equipment.

- Support daily IT operations.

- Collaborate with the IT team to ensure all IT technology is functioning.

**Qualifications:**

- A genuine interest in technology and a desire to learn.

- Ability to work well in a team-oriented environment.

- Problem-solving mindset and willingness to tackle new challenges.

**No Experience Required!**

We believe in nurturing talent and are happy to provide on-the-job training. If you have a passion for technology and a willingness to learn, we encourage you to apply!

**Why Join Us?**

- Work in a dynamic and supportive environment where your contributions matter.

- Gain valuable hands-on experience in IT support.

- Opportunity for growth and development.

Job Description

1. Assist in front counter walk in enquires & registration.

2. Assist in online and phone in registrations.

3. Any other administrative duties within the customer service department.

Job Requirements

1. At least GCE 'N' & above

2. At least 1 year of customer service or front line service work experience.

3. Microsoft NAV Navision work experience is an added advantage.

4. 5 days work week including weekends (Off Mondays / Tuesdays or Thurs / Fridays).

5. Work Location will be at one of the following locations: 1) Bukit Batok 2) Macpherson 3) Woodlands 4) Lok Yang, Tuas

Job Summary:

The Assistant Manager of IT Support / Senior IT Executive will support the IT team in overseeing the day-to-day operations of the hotel group’s IT systems. This role will be responsible for maintaining and optimizing IT infrastructure, providing technical support, and assisting in the implementation of IT projects across the group’s properties. The position requires hands-on experience in managing IT systems, troubleshooting, and ensuring that technology supports both operational efficiency and guest satisfaction.

Key Responsibilities:

1. IT Operations and Support:

• Assist in the management of daily IT operations, including monitoring systems, networks, servers, and storage across hotel properties.
• Provide technical support to hotel staff and corporate employees, ensuring timely resolution of IT-related issues.
• Maintain and update IT systems to ensure their optimal performance and security.

2. IT Project Support:

• Assist in the execution of IT projects, including upgrades to systems like Property Management Systems (PMS), Point of Sale (POS), and guest-facing technologies.
• Collaborate with the IT Manager and other stakeholders to ensure IT projects are completed on time and within scope.

3. Cybersecurity and Compliance:

• Support the implementation of cybersecurity measures to protect the company’s IT environment from internal and external threats.
• Assist in performing security audits and vulnerability assessments to ensure compliance with corporate policies and relevant regulations (e.g., GDPR, PCI DSS).

4. Infrastructure Maintenance:

• Assist in the configuration, maintenance, and monitoring of IT infrastructure, including servers, networks, and cloud solutions.
• Ensure the integrity, security, and availability of IT systems through regular backups, patch management, and system monitoring.

5. Technical Support and Troubleshooting:

• Provide first-level support for technical issues encountered by hotel properties, ensuring efficient troubleshooting and escalation when necessary.
• Work closely with hotel IT teams and third-party vendors to resolve system and hardware issues.

6. Vendor Management:

• Assist in managing relationships with IT vendors, service providers, and contractors to ensure effective delivery of IT services and solutions.
• Assist in evaluating new technology solutions and recommend improvements to current systems where needed.

7. Reporting and Documentation:

• Maintain accurate documentation of IT systems, configurations, processes, and troubleshooting guides.
• Prepare and submit regular reports on system performance, incidents, and project progress.

Qualifications:

• Education: Diploma or Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Experience: 3-5 years of experience in IT management or systems administration, preferably in the hospitality industry.
• Technical Expertise: Strong knowledge of IT infrastructure (e.g., networks, servers, storage) and experience with hotel-specific systems like PMS and POS.
• Problem-solving Skills:Ability to diagnose and troubleshoot technical issues efficiently.
• Communication Skills: Strong interpersonal and communication skills for collaborating with internal teams and external vendors.

Preferred Skills:

• Experience with hospitality systems and applications (e.g., PMS, POS, guest experience technologies).
• Familiarity with cloud computing, cybersecurity best practices, and IT compliance standards.
• Certifications such as CompTIA A+, Network+, or Microsoft Certified Systems Administrator (MCSA) are a plus.

Responsibilities:

• Provide courteous service to guests and responds efficiently and tactfully to complaints, requests and enquiries.
• Liaise closely with Concierge, Reception and the Front Office cashier on guests' arrivals and departures.
• Establish contact (courtesy calls) with guests and render assistance where necessary.
• Ensure efficient and courteous service in baggage and transport handling as well as general enquiries.
• Any other reasonable job tasks as assigned.

Requirements:

• PSLE or equivalent.
• Willing to perform rotating shifts.
• Positive attitude with outgoing personality and good communication skills.
• Experience in hospitality and knowledge of Opera is preferred.

Job Title: Assistant Service Engineer (ID8196)
Location: Tuas, Singapore
Working Hour: Mon to Fri 8:am - 5:30pm
Salary: $2500 - $4500

Job Description:
Conducting routine services and machine maintenance
Repair or replace machine transmissions, brakes, engines and other associated parts
Change engine and hydraulic oil, brake checks etc
Troubleshoot, repair, service and commissioning of equipment.

Requirement:
Knowledge of diesel engine components and operational mechanisms
Problem-solving ability
Physically fit

Job Highlights

• Career Development and Opportunities
• Duty Meals, Birthday Leave & Flexible benefits
• Complimentary Room Nights & Discounted Room Rates

We are looking for a Assistant Housekeeping Manager to join our team

As a Assistant Housekeeping Manager, we rely on you to:

• Assist Executive Housekeeper in directing and maintaining housekeeping department
• Supervise the team in the maintenance of guest rooms and replenish room supplies
• Ensure quality assurance standards are met at all times
• Ensure the quality of service delivered is compliant with hotel guidelines and policies

We are looking for someone who:

• Takes pride in being a hotelier
• Enjoys interacting with people
• Fully understands room operations
• Enjoys problem solving with a can-do attitude
• Is a friendly, helpful and trustworthy leader
• Has strong interpersonal skills
• Must be detail-focused and guest-oriented

If you are the right person, what are you waiting for? Click the APPLY button now!

As the Senior Manager/Assistant Director, IOC, you will lead the planning, implementation and continuous improvement of the Integrated Operations Centre (IOC) for Health and Social Care Division and scale up the various functions for the entire organisation in SLEC.

Responsibilities:

1. Support the Mission and Vision of SLEC

a. Be committed to SLEC’s mission and vision and support SLEC’s growth goals and strives to fulfil our strategic mandate.

2. Superior Situation Awareness and Resource Management

a. Enable the IOC to possess superior situational awareness of all capacities and utilization/efficiency rates of all facility and manpower resources across all service lines and services for SLEC on a daily basis.

b. Create business intelligence/analytics with the preparation of Dashboards and Key Performance Indicators (KPIs), which includes Wait Times for Admission, utilisation rates of facilities, efficiencies of staff and etc.

c. Drive performance management with the measurement of performance gaps and recommend improvement opportunities.

d. Collaborate with various HODs of Services/Divisions to improve efficiencies and utilisation rates of all manpower resources and facilities.

e. Liaise with HODs of Services and Centres in possible cross-deployment of manpower resources when minimum headcount/manning situations are breached.

3. Contact Centre Operations

a. Coach and manage Contact Centre Agents to ensure they deliver class-leading service quality which results in high client satisfaction scores and Net Promoter Scores (NPS).

4. Incident Reporting and Management

a. Classify, report and manage incidents using Incident Reporting matrix and protocols.

b. Alert all relevant stakeholders and senior management promptly on major incidents.

c. Facilitate After Action Reviews (AARs) after each incident with relevant stakeholders and share learnings with senior management and colleagues.

5. Care Integration

a. Harnessing technologies, collaborate with HODs to generate a 360 view of each client.

b. Collaborate with relevant HODs and facilitate the formulation of integrated and standardised care plans across various Services and facilities.

c. Facilitate the planning, development and standardisation of care plans which are outcome and evidenced based.

6. Operations Excellence

a. Assist in the formulation in the Operations Excellence Framework.

b. Map and standardise key processes across Services and facilities (including, Admission, Assessment, Financial Counselling, Care Delivery, Billing, and etc).

c. Identify improvement opportunities and work with HODs and Kaizen/Lean Champions to reduce waste, add value and improve efficiencies.

d. Collaborate with HODs to ensure compliance with Standard Work and embark on PDCA/PDSA cycles as part of the continuous improvement effort.

7. Service Excellence

a. Assist in the formulation of the Service Excellence Framework.

b. Champion the Voice of our Customers (VOC), with a holistic plan to engage, understand and improve the Satisfaction and Net Promoter Scores (NPS) of all Centres and Services.

c. Assist in the implementation of building blocks of the Service Excellence Framework. These include including the following:

i. Service Charter/Vision

ii. Service Transaction Maps (STMs)

iii. Service Measures and Metrics

iv. Service Benchmarking

v. Training and Development

vi. Rewards and Recognition, including Role Modelling

vii. Service Culture

Requirements:

1. Education and Credentials

a. Minimum bachelor’s degree in healthcare administration, business administration or relevant field.

b. Minimum 5 years experience in resource management and supervision in frontline operations.

c. Experience in healthcare/social services sector will be advantageous.

2. Job Requirements

a. Deep knowledge of healthcare service and business models, organization and operations, exposure to community health and innovation.

b. Demonstrates strategic thinking abilities.

c. Excellent problem-solving skills with strong conceptual, highly structured, and analytical capabilities to deal with ambiguities.

d. Committed, self-motivated and action-oriented personality with strong ownership to drive business performance and the success of strategy development and implementation.

e. Ability to work independently across different business units and staff levels.

f. Experience working with internal and external stakeholders.

3. Technical Skills

a. Kaizen/Lean trained with practical experience in mapping and standardizing processes.

b. Prepare Work Instructions/SOPs and Workflows for enterprise-wide implementation.

c. Experienced in managing external clients’ feedback, incident management and generating Dashboards/Reports for Leadership Team’s review.

d. Experienced in the planning and implementation of new systems/technologies enterprise-wide.

e. Strong team player with good collaboration skills with multiple internal and external stakeholders.

f. Self-driven and pro-active with high capacity in managing multiple projects/assignments simultaneously.

Proficient in the use of Microsoft Office applications.

Alliance Française de Singapour is a local non-profit educational and cultural organization, affiliated with the international network of Alliances Françaises. With a mixed team of Singaporeans and French, and more than 4,000 members of all ages, the Alliance Française de Singapour fulfills its mission of teaching the French language and promoting French and Francophone cultures by offering various activities in its language center, gallery, theater and library.

We are looking for a professional and customer service oriented Receptionist cum Admin Assistant to join our team.

Responsibilities

Provide Front desk reception service for the office which includes handling all incoming calls and managing internal & external customers timely and professionally.

Receive and greet all visitors professionally and in a courteous manner.

Maintain a tidy and presentable reception area with necessary stationery and materials (e.g., pens, forms, brochures).

Address admin-related queries in-person and/or via phone/email in a timely, accurate and professional manner.

Receive, sort, and distribute mail/deliveries in a timely manner.

Provide, in-person and via phone/email, basic and accurate information relating to Alliance Française de Singapour’s general & cultural activities.

Maintain office security by following safety procedures.

Ensure that all the main doors (general areas) are duly locked securely after office hours.

Manage translation services, including quoting service fees, collecting payment and issuing receipts.

Advise clients on the different types of membership, account creation, collecting payment and issuing membership cards.

Assist with calling clients for surveys, including post registration call-back exercises.

Provide administrative support to the team and support ad hoc tasks as required.

Other tasks and duties assigned by management.

Qualifications & Experience

Minimum 1-2 years of work experience in office management and receptionist roles

Able to work independently without much supervision

Strong organizational and multi-tasking skills

Pro-active and attention to detail

Singaporean / PR

Do you have a knack for formatting Word documents perfectly? Do you consider yourself to be systematic, efficient & meticulous?

If you love administrative work & are fantastic at supporting different teams, you might just be the team member we're looking for!

[About Our Team]

At The Pique Lab, we’re on a mission to create the best Math & Science learning experience for students aged 9 to 16 in Singapore. Our lessons are meticulously crafted based on pedagogical research, data-driven methodologies & have one overarching goal: to make learning fun, shorten learning curves & help students develop a genuine appreciation for Math & Science.

Over the past decade, we've grown from a pair of co-founders to a diverse team of over 100 team members across 10 departments. Our proprietary learning methodology & examination-centric materials have helped more than 20,000 students ace their examinations.

Our headquarters is in Singapore, with remote teams in China, India, Malaysia & Philippines. We take pride in our open, fast-paced & flat organisational structure where every team member is valued for their skills & competencies, not just their job titles.

[Your Role]

As our Administration Executive, your mission is to take good care of all administrative matters within the academic team, so that our academic faculty can perform at their best.

You’re the behind-the-scenes, selfless magician who is always making things better & more convenient for others, which everyone is thankful for!

Being successful in your role means that you can make things run like clockwork & help more students learn Science & Math easier, better & faster.

Here’s what a typical workday will look like for you:

(1) Participate in the vetting process to ensure that published materials comply with the organisation’s internal guidelines: This is an extremely important task & we need superheroes with eagle eyes to catch bad grammar & inconsistent spacing & fix them!

(2) Assist in the production of lesson materials: While it sounds easy as pie, it takes a lot of skill to produce lesson materials according to our guidelines. We'll be equipping you with the skillsets comparable to veteran printers who have perfected the blend of precision & creativity.

(3) Exercise database hygiene by curating & tidying questions in our database, so they’re always publication-ready: If you are passionate about organising stuff & making sure everything looks neat, this is it!

(4) Assist in the formatting of targeted practices: To accomplish this task well, you need to be able to appreciate & master the art of formatting documents on Microsoft Word. Think: section breaks, headers/footers & line spacings!

[You, Our Ideal Administrative Executive]

We’d love to have a chat with you if you meet the following criteria:

Personality

• Independent, Proactive & Organised: You need to be able to work well under pressure & complete your tasks dutifully with minimal supervision.
• Strong Attention To Detail: You will be working with plenty of illustrations & text. You must be highly meticulous & always have a habit of checking your work before submitting it.
• Humble & Always Strive For Improvements: You are willing to receive & act on feedback to pursue excellence in your work.

Skills

• Strong Command Of The English Language: You should be able to communicate effectively with our team in written & spoken English. In particular, you should be able to pick up grammar mistakes in our work akin to Grammarly.
• Some Interest In Science & Math: You should have some interest & understanding in Science & Math. BUT it doesn’t matter if you do not have a Science or Math-related major! What we value more is the right attitude to pick up the skills needed for this career.
• Good Understanding of Digital Technologies: You need to be well-versed in technology & be resourceful enough to figure out how different tools work.
• Good Proficiency In Microsoft Word
• [Good To Have] Good Proficiency In Adobe Software (Adobe Illustrator & Acrobat): If you have no/limited experience working with these tools, we’ll teach you on the job as long as you are willing to learn!

[How We Take Care Of You]

1. [Biggest Takeaway] Mentorship, Training & Regular Feedback
2. Market Competitive Remuneration (depending on skills & experience)
3. Annual Performance Bonus
4. Medical, Dental & Vision Benefits
5. Productivity & Tech Benefits (Apple Equipment & Peripherals)
6. Up to 16 Days of Paid Vacation Leaves
7. Paid Birthday Leave
8. Paid Marriage Leaves
9. Paid Compassionate Leaves
10. Time-off From Work For Errands
11. Wellness Breaks
12. Fully-stocked Pantry
13. Free Meals on selected school holidays & weekends
14. Fun Company Socials

[Other Important Information]

• This is a full-time position, which requires you to work onsite at our office given the nature of your work.
• Office Location: 10 Jalan Serene, #02-20, Serene Centre, Singapore 258748 (Next to CC19/DT9: Botanic Gardens MRT)
  (NOTE: We are targeting a centre relocation to GR.ID Mall (Near DT21: Bencoolen MRT; CC1/NE6/NS24: Dhoby Ghaut MRT) from July 2024)
• Working Arrangement: 5 day work week, 42-Hour work weekWednesday: 11AM to 7PM (7 hours + 1-hour lunch break)
  Thursday & Friday: 10AM to 7PM (8 hours + 1-hour lunch break)
  Saturday & Sunday: 8.30AM to 7PM (9.5 hours + 1-hour lunch break)
  

Job Responsibilities

- Counter services such as offline sales, appointment scheduling, cashier, registration and other ad-hoc tasks assigned by the Management
- Prepare engaging social media content which includes video and photo shooting and editing
- Manage online & offline advertisement and sales campaigns on various e-commerce platforms such as social medias and editorials.

Requirements:

- Minimum Diploma in Marketing with at least 1 years' of experience in sales, preferably in beauty line (Entry level candidates are also welcome to apply)
- Familiar with Microsoft Office with knowledge in Photo & Video editing skills
- Familiar with Canva, Inshot or other photo and video editing software
- Professional, fun & dynamic
- Excellent interpersonal, negotiation and communication skills
- Proactive and self-motivated
- Positive mindset with a can-do attitude
- Must be Chinese, must be able to write in English and Chinese.

- Must work from 1000 - 2000, 6 days off per month.

Do you have a knack for formatting Word documents perfectly? Do you consider yourself to be systematic, efficient & meticulous?

If you love administrative work & are fantastic at supporting different teams, you might just be the team member we're looking for!

[About Our Team]

At The Pique Lab, we’re on a mission to create the best Math & Science learning experience for students aged 9 to 16 in Singapore. Our lessons are meticulously crafted based on pedagogical research, data-driven methodologies & have one overarching goal: to make learning fun, shorten learning curves & help students develop a genuine appreciation for Math & Science.

Over the past decade, we've grown from a pair of co-founders to a diverse team of over 100 team members across 10 departments. Our proprietary learning methodology & examination-centric materials have helped more than 20,000 students ace their examinations.

Our headquarters is in Singapore, with remote teams in China, India, Malaysia & Philippines. We take pride in our open, fast-paced & flat organisational structure where every team member is valued for their skills & competencies, not just their job titles.

[Your Role]

As our Administration Executive, your mission is to take good care of all administrative matters within the academic team, so that our academic faculty can perform at their best.

You’re the behind-the-scenes, selfless magician who is always making things better & more convenient for others, which everyone is thankful for!

Being successful in your role means that you can make things run like clockwork & help more students learn Science & Math easier, better & faster.

Here’s what a typical workday will look like for you:

(1) Participate in the vetting process to ensure that published materials comply with the organisation’s internal guidelines: This is an extremely important task & we need superheroes with eagle eyes to catch bad grammar & inconsistent spacing & fix them!

(2) Assist in the production of lesson materials: While it sounds easy as pie, it takes a lot of skill to produce lesson materials according to our guidelines. We'll be equipping you with the skillsets comparable to veteran printers who have perfected the blend of precision & creativity.

(3) Exercise database hygiene by curating & tidying questions in our database, so they’re always publication-ready: If you are passionate about organising stuff & making sure everything looks neat, this is it!

(4) Assist in the formatting of targeted practices: To accomplish this task well, you need to be able to appreciate & master the art of formatting documents on Microsoft Word. Think: section breaks, headers/footers & line spacings!

[You, Our Ideal Administrative Executive]

We’d love to have a chat with you if you meet the following criteria:

Personality

• Independent, Proactive & Organised: You need to be able to work well under pressure & complete your tasks dutifully with minimal supervision.
• Strong Attention To Detail: You will be working with plenty of illustrations & text. You must be highly meticulous & always have a habit of checking your work before submitting it.
• Humble & Always Strive For Improvements: You are willing to receive & act on feedback to pursue excellence in your work.

Skills

• Strong Command Of The English Language: You should be able to communicate effectively with our team in written & spoken English. In particular, you should be able to pick up grammar mistakes in our work akin to Grammarly.
• Some Interest In Science & Math: You should have some interest & understanding in Science & Math. BUT it doesn’t matter if you do not have a Science or Math-related major! What we value more is the right attitude to pick up the skills needed for this career.
• Good Understanding of Digital Technologies: You need to be well-versed in technology & be resourceful enough to figure out how different tools work.
• Good Proficiency In Microsoft Word
• [Good To Have] Good Proficiency In Adobe Software (Adobe Illustrator & Acrobat): If you have no/limited experience working with these tools, we’ll teach you on the job as long as you are willing to learn!

[How We Take Care Of You]

1. [Biggest Takeaway] Mentorship, Training & Regular Feedback
2. Market Competitive Remuneration (depending on skills & experience)
3. Annual Performance Bonus
4. Medical, Dental & Vision Benefits
5. Productivity & Tech Benefits (Apple Equipment & Peripherals)
6. Up to 16 Days of Paid Vacation Leaves
7. Paid Birthday Leave
8. Paid Marriage Leaves
9. Paid Compassionate Leaves
10. Time-off From Work For Errands
11. Wellness Breaks
12. Fully-stocked Pantry
13. Free Meals on selected school holidays & weekends
14. Fun Company Socials

[Other Important Information]

• This is a full-time position, which requires you to work onsite at our office given the nature of your work.
• Office Location: 10 Jalan Serene, #02-20, Serene Centre, Singapore 258748 (Next to CC19/DT9: Botanic Gardens MRT)
  (NOTE: We are targeting a centre relocation to GR.ID Mall (Near DT21: Bencoolen MRT; CC1/NE6/NS24: Dhoby Ghaut MRT) from July 2024)
• Working Hours: Wed to Fri: 10AM to 7PM (8 hours + 1-hour lunch break)
  Sat & Sun: 8.30AM to 6.30PM (9 hours + 1-hour lunch break)

Role Description

• Billing, checking patient's details, past invoices, appointment records, and checking payment records using Clinic Assist software
• Assist in appointments, operating theatre, ward, and other related bookings
• Assist in patient queries and divert calls to relevant parties
• Advise patients whether cashless payments can be extended for their visits
• Submission of claims through various insurance portals
• E-filing of patient details/chats with patients
• Prepare instruments and assist the surgeon independently for minor surgeries
• This role will require standing in as a chaperone for patients

Requirements

• Able to use Microsoft Office
• Friendly, positive, meticulous, and a team-player
• Service-oriented
• Willing to learn
• Relevant clinic experience prior would be preferred
• 5.5 days: Monday - Friday 9.30 am to 6.30 pm, Sat (half-day morning) 9.30 am to 1.30 pm
• no shift

Closed on Public holidays and Sundays.

WhatsApp only to 96584362

Role description:

• Cleaning of Centre
• Food preparation for clients
• Give full companionship to client(s), if requested

Know-how :

• Mopping floor
• Cleaning toilets
• Cleaning windows
• Basic culinary skills and food hygiene

Responsibilities:

• Maintaining the cleanliness of toilets
• Sweep or vacuum floor or carpets
• Cleaning windows and glass doors
• Wiping and sanitizing the tables and gym machines
• Clearing of rubbish bags
• Prepare and help with the meals for clients
• Provide simple housekeeping chores

Aims:

• Keep the centre clean
• Prepare meals for clients

Most important stakeholders:

• Reporting - Center Manager
• Employees of Hovi Care

Duties and Responsibilities:

• Greet, welcome, and direct customers appropriately at front desk
• Answering of incoming calls, texts and attend to email enquiry.
• Attending to walk-in customer’s enquiries on promotions.
• Registering all customers entering to the clinic via the system.
• Booking and follow up with all appointment bookings.
• Coordinating physician consultation and therapist treatment process.
• Basic housekeeping to maintain the cleanliness of the clinic

Requirement:

• At least 1 year of working experience in Beauty / Aesthetic Clinic/ Massage or Therapy / SPA / Clinic Sales Operations/ Front Desk/ Customer Consultant & related field is required for this position
• Willing to work retail hours, weekends & public holidays
• Be part of a collaborative and inclusive team
• Fast-paced and collaborative working style
• Excellent communication and relationship building skills
• Provide excellent customer service.
• Comfortable in handling mobile phone, email enquiries in English.
• Bilingual. English and Mandarin is a Must to effectively to communicate with Chinese speaking customers.
• Willing to work retail hours and weekends
• A Fast learner (Training Will Be provided)