Total 2,211 administration assistant job vacancies in Customer Service category in Singapore

To handle inbound calls and assist customers to make service
appointment via e-booking system
• Conduct outbound calls and making appointment booking for
customers to visit the service center.
• Communicate politely and timely with customers on their
enquiries, requests and/or complaints via phone channels and
convert each engagement into a positive customer experience.

Requirement :

Minimum 2 years working experience in relevant customer service

industry.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Location: Bukit Merah

5 Days Work Week

Salary: $3,000 - $3,800 (based on experience)

Responsibilities

• Coordinate shipments with customers, suppliers, and freight forwarders to ensure a seamless shipping process.
• Process online freight bookings through carrier portals.
• Follow up on booking confirmations with carriers.
• Prepare booking confirmations for customers.
• Monitor Portnet DG approval status and other related tasks.
• Prepare various documents, including Proforma Invoice, Debit and Credit Notes.

Requirements

• GCE O Level/ Diploma holder
• 2-3 years of related experience in shipping and logistics background
• Proficient in MS Office

Interested applicants, please email your resume to [email protected]

Tan Li Lian

EA 01C3135

Reg R1100465

Salary: up to $2.4k

Job Duration: 1 year

Working Days & Hours: Mon to Fri 8am - 4.30pm

Location: Jurong Island (Pick Up from Jurong East)

Job Description:

raw material process and finished product quality control analysis.

advance maintenance, calibration and troubleshooting of assigned laboratory equipment.

maintenance of chemicals and consumables inventory, preparation and standardisation of chemical reagents and waste management.

maintenance of quality records and development of quality procedures.

Calibration of equipment.

Conduct and contribute to risk assessment, Quality Procedures and Decision making on quality & maintenance.

Procurement of materials and budget controls.

Implementing QA & Safety Activities.

Job Requirements: Min Diploma in Chemistry

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Purpose of the Job;

As a Student Care Coach, you will play a crucial role in providing care, guidance, and support to students outside of their school hours. You will create a safe and nurturing environment that provides holistic care and support to students, encompassing not only their academic growth but also their well-being and personal development.

Key responsibility areas

Mentoring and Guidance

• Provide emotional support, guidance, and mentorship to students to help them navigate academic and personal challenges
• Listen to students’ concerns and offer a safe space for them to express their feelings. Provide counselling or refer them to appropriate professionals when necessary.

Student Support

• Supervise and assist students with their daily routines, including meal times, homework, and recreational activities.
• Provide academic guidance and tutoring to students as needed.
• Foster a positive and inclusive atmosphere that promotes students' social and emotional development.

Academic Assistance

• Offer guidance and support to students completing their homework assignments.
• Provide explanations and help students understand concepts across various subjects.
• Encourage students to develop effective study habits and time management skills.
• Monitor and track students’ progress, providing feedback and suggesting strategies for improvement.

Life Skills Development

• Teach life skills, such as problem-solving, communication and decision-making, to help students become more independent and resilient.

Enrichment Activities

• Plan and organize engaging and age-appropriate enrichment activities, games, and projects.
• Create a diverse range of activities that cater to different interests and learning styles.
• Encourage active participation and cooperation among students.

Behavior, Safety and Well-being Management

• Maintain discipline and enforce rules in a fair and consistent manner.
• Address behavioral issues sensitively and promote good conduct among students and in accordance with the organization's policies.
• Communicate behavioral concerns with parents/guardians and work together to implement solutions.
• Ensure the physical and emotional safety of students at all times.
• Administer basic first aid when necessary and seek appropriate medical attention.
• Collaborate with colleagues to maintain a clean, organized, and hazard-free environment.

Conflict Resolution

• Mediate conflicts among students and help them develop conflict resolution skills.
• Promote a culture of respect, tolerance, and inclusivity within the student community.

Documentation

• Keep records of student progress, accidents, behavioral incidents and interventions.
• Prepare reports for SCC manager and parents where necessary.

Professional Development

• Stay updated on best practices in student mentoring and support through training and professional development opportunities.
• Stay up-to-date with curriculum changes, teaching methodologies and educational trends to provide the most effective academic support

Communication

• Maintain open and effective communication with students, parents/guardians regarding students' progress and behavior.
• Document and update records of student activities, achievements, and incidents.
• Participate in team meetings and contribute insights to improve the student care program.

REQUIRED QUALIFICATIONS AND EXPERIENCE

• Minimum 5 GCE ‘O’ level including English language, ‘A’ level or Diploma in a relevant discipline.
• Possess training in children’s services or training related to school-age children.
• At least 3-5 years of work experience in student care or related field.
• Passion for supporting children's holistic development, including academic, social, and emotional growth.
• Strong communication skills and the ability to collaborate effectively with colleagues and parents.
• Patience, empathy, and the ability to manage diverse personalities and situations.
• Knowledge of child development principles, behaviour management techniques, and safety protocols.
• Familiarity with Singapore's student care regulations and guidelines.
• First Aid and CPR certification (preferred).

As an Assistant Care Coordinator in Community Nursing, you will be required to:

• Provide case management via a coordinated process of care planning and coordination, conduct regular phone call follow up and telehealth monitoring under the supervision of a Care Coordinator.
• Work with the Care Coordinators and nurses to develop and manage care for the patients or residents in the community.
• Act as a health coach and provide health screening for the residents in the community and health post.

Requirements:

• A diploma in the following discipline is preferred. (Diploma in Health Management and Promotion, Diploma in Community Development, Diploma in Social Science in Gerontology [GEM])
• Prior relevant work experience will be an advantage. Fresh graduates are welcome to apply
• Good knowledge of various community services and support in the community setting will be an advantage
• Able to work as a team
• Able to work on weekend (on a rotation basis)

For interested candidates, please send your updated resume:

Email: [email protected]

WA: wa.me/6596503173

Tele @jesswongie

Jessie Wong Yuan Si

R2197171

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

• Serve as a Patient Service Associate at one of our clinics.
• Handle front desk related matters such as customer enquiries and cashiering.
• Provide administrative and logistical support to the clinic.
• Ad hoc duties assigned by Supervisor.
• 5.5 days work week.

• Location: Central (Near MRT)
• 5.25 working day
• Office Hours (No Night Shift)
• Salary Up to $2,800
• Attractive Benefits: AWS, Variable Bonus, Medical Benefits and more

Overview:

Our Hospital client is looking for energetic and highly motivated Individual to join their fast-growing industry as Clinic Assistant / Patient Service Associate. The successful candidate will play a critical role in ensuring that patients receive quality care and services.

Job Description:

• Provide frontline services such as registration, appointment booking, collection of payment and provide financial counseling
• Perform administrative duties such as keeping track of patient medical information
• Assist doctor with chaperone and other medical procedure
• Account for handover and closing of counter payments
• Attend to clinic complaints and escalate to higher management when needed.

Job Requirement:

• Minimum GCE "N" or "O" Level
• Experiences in the Healthcare / Customer Service industry will be an advantage.
• Good communication skills and detail oriented

If you are interested in the role, please send in your resume in Microsoft Word format by clicking “APPLY”

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform that only short-listed applicants will be notified.

Carol Tan Choon Gek (Chen Chunyue)

Registration number: R23113984

EA Licence No: 12C6253

• Gather and review customers’ stock forecast
• Observe inbound shipment from suppliers

Requirements:

• Diploma and above
• At least 2 years of Customer Service experience with inbound & outbound shipment arrangements.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Description

• Report to the managers
• Ensure the smooth running operation of the restaurant
• Greeting, seating, and escorting guests to their tables
• Building and maintaining relationships with guests
• Up-selling products based on your extensive product knowledge
• Assuring outlet setup is complete and walkthrough is done before the shift
• Maintaining guest satisfaction levels by being proactive in service/bar operations
• Staying attentive to the needs of the guests in the dining area
• Serving food & beverages to guests
• Maintain cleanliness and tidiness in work areas
• Process customer orders via Point-of-Sale (POS) system
• Assist shift manager in planning and organizing special events
• Escalate customers' feedback to the manager on duty
• Follow proper hygiene practices in accordance with food & beverage safety and hygiene standards
• Supervise and assist in assigned workstation activities and oversee the operation of the outlet in the absence of management
• Motivate team members and maintain a high level of team cohesiveness
• Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation, etc
• Any other duties assigned

Requirements

• At least 1-2 years of relevant experience in the F&B or Retail industry
• Candidates with F&B-related experience will be an advantage
• Excellent communication and interpersonal skills
• Excellent team player and friendly individual
• High initiative and positive attitude
• Able to multi-task and work in a fast-paced environment
• Willing to work on weekends, public holidays, and rotating shifts

Staff Welfare & Benefits

• 5 day work week
• Daily & Monthly Sales Incentive. Salary indicated on hiring platform includes total sales incentive.
• 50% staff discount for dining in the restaurant (after the probationary period)
• Medical Benefits
• Staff Meals on duty
• Transport provided for closing shifts
• Annual, Sick & Hospitalisation Leave
• Off in lieu for working on a Public Holiday
• Long Service Rewards
• Referral Incentive Program
• Fast Career Growth Opportunities
• Fun and exciting working environment (We believe in productivity at work comes from making our working environment a fun one!)

Available Work Locations (All locations near MRT Station)

• Indoor Stadium (Stadium MRT)
• One Fullerton (Raffles Place MRT)
• Orchard Rendezvous Hotel (Orchard MRT)
• Riverside Point (Clarke Quay MRT)
• Woodleigh Mall (Woodleigh MRT)
• Seletar Aerospace (28 mins away from The Seletar Mall)
• Parklane Green (East Coast Park)

We are looking for Assistant Manager, IT Service Desk to join one of the tertiary institution.

Job Description

• Location: West
• Working Hours: Office Hours
• Work Type: Permanent
• Salary: Up to $5k + Bonuses

JOB SCOPES:

• Overseeing the daily operations of the Shared Services IT Service Desk managing a team of IT Service Desk Agents to deliver services desk services that meet Service Level Agreements (SLA).
• Lead, mentor, and manage the IT Service Desk team to ensure exceptional performance.
• Work closely with the various Level 2 Support Teams to perform issue resolution and adhere closely to the SLA and policies.
• Collaborate with other teams identifying areas for improvement and strategies to enhance customer experience.
• Handle customer’s complaint ensuring prompt and effective resolution.

JOB REQUIREMENTS:

• Singaporean (s) only.
• Must possess Bachelor’s Degree in IT-related disciplines with 3-5 years of relevant customer service / contact centre experience.

Interested candidates may Apply Now, or submit your updated resume via email to [email protected] (indicating Job ID 43618 for faster processing). All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Lua Zhi Chin (Jeanette) | R1873831

ScienTec Consulting Pte Ltd (ScienTec Personnel) |11C5781

Job Summary:

The Operations Support Assistant is a vital member of the operations team, responsible for providing logistical support to ensure the smooth functioning of daily activities in school environment.

Job Description:

• Opening and closing of school premises.
• Maintaining general cleanliness of equipment at the workplace.
• Providing logistical support for school events and activities including carrying and arranging of furniture and equipment
• Any other duties assigned by the supervisor

Requirements:

• Medically fit
• Good team player
• Good communication and interpersonal skills

Specifications:

• Location: Punggol
• Commencement: Mar'24 - Feb'25
• Working hours are as follows:

During Morning Shift:

Mondays to Thursdays: 6:00am to 3pm

Fridays: 6:00am to 2.30pm

During Afternoon Shift:

Mondays to Thursdays: 9:30am to 6.30pm

Fridays: 10:00am to 6.30pm

To handle inbound calls and assist customers to make service
appointment via e-booking system
• Conduct outbound calls and making appointment booking for
customers to visit the service center.
• Communicate politely and timely with customers on their
enquiries, requests and/or complaints via phone channels and
convert each engagement into a positive customer experience.

Requirement :

Minimum 2 years working experience in relevant customer service

industry.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

We are looking for an Infrastructure Support Analyst specializing in Security Administration to join our dynamic team!

• Comprehensive remuneration package.
• Contribute to nationwide projects.
• Opportunities for skill enhancement, training, and growth.

Responsibilities:

• Implement and manage security measures to safeguard sensitive financial and personal data.
• Manage the escalation processes and perform service recovery for incidents that directly impact services or users.
• Conducting security audits and assessments to identify vulnerabilities and risks.
• Developing and implementing security policies and procedures.
• Provide governance on the service provided by the Service Providers.
• Collaborating with other teams to ensure compliance with regulatory requirements.
• Support periodic fixes/patches and upgrades.

Job Requirements:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Minimum of 5 years working experience in Information Security in a complex IT environment.
• Proficiency in administering security for one or more of the various systems (Windows, Unix, Linux, MS SQL, Oracle, Mainframe, AS400, and Teradata).
• Hands-on experience with security tools such as Active Directory, Privileged ID Management tools, and Identity Governance & Administration tools.
• Familiarity with ACF2 and RACF security protocols.
• Strong analytical and problem-solving skills with a keen attention to detail.
• Relevant certifications (e.g., CISSP, CISM) are a plus.

Interested candidates may apply via email to [email protected](indicating Job ID J43633 for faster processing). All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Wong Vi Yin (Vanessa) – Outsourcing Team
ScienTec Consulting Pte Ltd – 11C5781

Job Description:

• Process new orders and order changes within set service level agreements via Oracle Order Management System
• Monitor Oracle alerts for order import, pricing or shipping error and rectify the errors promptly
• Manage the incoming emails request in the mailboxes and respond to questions regarding order status, order changes, price and schedule availability, tracking information etc.
• Manage database of customer master setups, customer item crossreference and traffic profiles in Oracle
• Proactively monitor order holds status, communicating any issues to customers/Customer Operations Account Managers
• Responsible to identify customer order data issues between systems and perform some preliminary investigation before escalating to higher management and IT for further trouble-shooting and resolution
• Understand and apply various VAT/Resale Tax requirements on selected orders to ensure tax compliance to various countries/region tax regime
• Independently process RMA and replacement order request from customer/Customer Operations Account Managers and Customer Quality Engineers according to SOP within set SLAs and SOX requirements
• Responsible for regular data reporting, analysis and data clean-up
• Participate in routine system level testing and ad-hoc testing for automation projects
• Actively contribute to the on-going effort of process improvement and standardization

Requirement:

• Diploma holder welcome, or 1 to 2 years of equivalent related experience in Oracle/SAP

Additional information:

• Located near Changi Business Park
• Completion Bonus (up to 1.5 mons upon completing 18 months)
• Working hour: Tues-Sat, 6am-3pm
• Up to up to $3200 (Depending on experience)
• One Way transport provided (Take grab/Taxi claim)

To help us process your application, please visit www.gmprecruit.com/current-jobs to upload your resume on our website with GMP Job Code: 23756

We regret that only shortlisted candidates will be notified.
GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | Remus Gan | Registration No: R21102972

COMPANY DESCRIPTION

A leading general insurer with a local presence of over 100 years, MSIG Singapore offers an extensive range of insurance solutions for commercial and personal risk protection, enabling the security and safety of individuals and businesses. MSIG Singapore holds an A+/Stable financial rating by Standard & Poor's.

A testament to its growing strength and influence, MSIG Singapore has garnered numerous awards for delivering digitally innovative and customer-centric solutions. In 2023, 2022 and 2020, MSIG Singapore was awarded Insurance Asia Awards Claims Initiative of the Year.

MSIG is a subsidiary of Mitsui Sumitomo Insurance Co., Ltd, and a member of the MS&AD Insurance Group one of the largest general insurance groups in the world with presence in 50 countries and regions globally, 18 of which are in Asia Pacific including all ASEAN markets as well as in Australia, New Zealand, China, Hong Kong, Taiwan, South Korea and India. Headquartered in Japan, MS&AD is amongst the top non-life insurance groups in the world based on gross revenue.

RESPONSIBILITIES

• Administer central register of Underwriting manuals, guideline and Risk Acceptance Authority and Underwriting breaches
• Monitor overall pricing adequacy
• Support the Monitoring, analysis and review to improve results
• Optimize Underwriting productivity and efficiency through technology and enhanced workflow for referrals
• Represent the company to liaise with relevant authorities eg. MOM
• Administer Group Underwriting Policies and Guidelines, including liaising with MA/HO, the establishment of procedures, control mechanisms, monitoring and reporting
• Conduct underwriting audit of BUs, Underwriting and Reinsurance workshop, training sessions
• Support management of Service Providers through liaising with relevant SPCs
• Support compliance with regulatory reporting requirements (PPF, IFRS17)
• Undertake any other duties as may be assigned

Tertiary qualification and/or insurance professional qualifications

• At least 8 years of Underwriting experience in general insurance operations
• General insurance market and regulatory requirements

• Leadership qualities with emphasis on business transformation, performance achievement and strategic vision

• Experience in conducting Underwriting Audits

• Good Training and mentoring skills

• Portfolio management techniques

• Knowledge in insurance products and reinsurance

• Good interpersonal and communication skills, verbal and written

• Attend to patients enquiries.
• Scheduling and registering patients for appointments.
• Providing assistance to patients.
• Handle feedbacks and complaints.
• Other duties as assigned by superiors.

Job Requirements:

• Min. GCE 'N' / 'O' Levels and above
• Relevant experience will have an added advantage

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Stephanie Toh

EA Personnel Reg No: R1217674

ROLE and RESPONSIBILITIES

• Manage walk-in customers registration and billings.
• Answering in-coming calls
• Explain various health screening profiles to customers.
• Sort and distribute walk-in patients’ medical reports
• Monitor and control visitors entering the laboratory.
• Assist to maintain cleanliness and hygiene of front office.
• Ensure all duties are adhered to SOP and complied to PDPA requirements.
• Responsible to follow through all issues assigned.
• Any other ad-hoc duties as assigned.

REQUIREMENT

• Passion to provide customer service with a professional attitude.
• Committed, independent and proactive.
• Professional attitude and pleasant appearance.
• Need to communicate with Chinese & English-speaking customers.
• Multitasking and time-management skills, with the ability to prioritize tasks
• Preferably have some knowledge of health screening procedures.

WORKING HOURS

• Mon to Fri – 8.30 am to 5.00 pm
• Saturday – 8.30 am to 1.00 pm

Job Description:

• Handling registration for patients
• Assist in scheduling of appointments
• Answering enquiries and feedback
• Assist doctor / nurses during procedures if required
• Assist in crowd control

Interested candidate, kindly send a copy of your resume to: [email protected]

EA Personnel: Adeline Lim Xin Ying

C.E.I : R23112000

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Clinic Assistant (5 days / Front desk / Up to $2200)

• Boon Lay
• $1800 - $2200
• 5.5days/week, 44 hours/week

Interested applicants can send your resume to 8739 9469 Janie / [email protected] and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Job requirements:

• With relevant clinic assistant experience
• Willing to work shifts (morning / afternoon / night shift

Job duties:

• Registration of patients, scheduling appointments, dispensing medications and consumables and payment collection
• General administrative duties in the clinic assigned by the clinic supervisor/manager
• Updating of medical billings/invoices
• Responsible for monthly stock taking of drugs and consumables
• Assisting Doctor in providing treatment and medical examination
• Providing high quality patient care service experience

Fun Jia Jia (Janie) | Reg No: R22107945

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Job Scope:

• Perform maintenance on laboratory furniture and scientific instruments
• Provide installation, commissioning, and aftersales service
• Ensure accuracy, reliability, and confidentiality of all test reports
• Conduct risk assessments

Job Requirements:

• Minimum ITE/Diploma in Electrical/Mechanical/Mechatronics Engineering
• Able to perform hands-on repair and troubleshooting of equipment
• Able to understand Circuit Schematic Drawings
• Experience or knowledge in ISO/IEC 17025 will be an added advantage

For consideration, kindly submit your CV by clicking “APPLY NOW” or text +65 8124 8100 for confidential discussion.

*Only shortlisted candidates would be notified**

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22106909 | Fiona Jayne Yong Yee Wen

Working Location: HongKah North

• Attractive Remuneration
• Meals Provided
• AWS + Performance Bonus
• Career Progression & Development

Job purpose

• To provide the optimal level of care in accordance with established policies and procedures.
• To assist in activities and programs promoting healthy aging for clients.

Duties and responsibilities

• Assist in taking clients’ vital signs.
• Report to superior if any abnormality observed.
• Conduct activities with clients.
• Assist client in showering, ambulation/exercise, and toileting.
• Kitchen duties which involve simple food preparation.
• Disinfect and clean Centre and equipment.
• Perform escort duty for van transport.
• Assist Enrolled Nurse / Registered Nurse as when required.
• Upholds and practice high standards in the care for clients set by the Centre Manager.
• Any other tasks as and when assigned by the Centre Manager.

Minimum Qualification Level

• Secondary Education without GCE 'O' / 'N' Level or equivalent
• Candidates with WSQ Nursing Care or Healthcare related Certification will be an advantage.

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

To perform the tasks of teaching, training, supervising, maintaining and developing the functioning level of the client to function adequately and independently in the areas of Activities of Daily Living, Community Living, Social and Recreational Skills.

Conduct programmes and activities for residents

• Implement social, recreational and educational activities to promote independence, health, wellness, and quality of life
• Provide input for the design of social, recreational and educational activities to promote independence, health, wellness, and quality of life
• Guide residents in the development of basic personal and social skills, simple academics or work skills
• Monitor the progress of residents in the area of independent living skills
• Identify areas of improvement in programmes, activities and training in consultation with other staff/AHPs.

Support Allied Health Professionals

• Monitor and implement programmes designed by Allied Health Professionals in the area of health fitness & wellness programme, motivational & behaviour management plans as well as sensory awareness
• Communicate critical information to the Social Worker and Centre Manager

Administrative & Operations

• Support unit operational and logistics management
• Ensure centre and residents' safety and security
• Record information in residents files
• Provide personal care assistance to residents in their daily living such as toileting and grooming.
• Ensure the residents' good personal hygiene at all times.
• Provide supervision or assistance to residents during meal times.
• Prepare residents for their various activities, mealtimes and bedtimes
• Attend staff meetings and training as required
• Maintain up-to-date documentation of clients' programs/activities
• Provide inputs during case review and liaise with healthcare professionals for the development and review of care plans

Maintain order, safety and cleanliness of the care environment

• Ensure client behaviours comply with house rules
• Respond to unusual or challenging behaviours of clients
• Recommend measures to mitigate risk to clients
• Support the intervention implementation for managing the challenging behaviours.
• Perform housekeeping duties
• Ensure that residents keep their living environment and laundry clean and tidy with support from attendants/general workers
• Ensure equipment is maintained in a clean and working condition

Event Management

Staff will be assigned to oversee at least one of the following duties and will assist the other staff when required:

Camp, Festive Celebrations, Sports Events, First Aid & Medicare, Evacuation & Emergency Planning Team, Transport Duties, Staff Welfare and others

• Organize internal/external events and activities for residents
• Support volunteer engagement events
• Support public education activities

• Minimum NITEC/O Levels/Diploma Holders
• Good interpersonal and communication skills
• Computer literacy skills MS Word, Excel, and PowerPoint
• Passion to work with people with intellectual disabilities

• NITEC Certificate in Community Care & Social Services (ITE)
• Certificate of Special Needs Education (MOE)
• Diploma of Special Education (MOE)
• Diploma in Disability Studies (SSI)
• Diploma of Community Services (SSI)

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

• To be accountable to the Head of Centre for the safety, hygiene, training, caring and general well-being of the trainees in the Training & Development Centre.
• To work collaboratively with the Assistant Training Officer to assist the Training Officers in the day to day operations of the Training and Development Centre.
• To assist in executing and implement Individual Training Programme (ITP) with the supervision of senior TOs.
• To assist in continuous assessment, training and evaluation of trainees holistic development.
• Collaboratively work with families in the implementation of trainees ITPs.
• Implement and monitor trainees security and safety procedures.
• To assist in recording information pertaining to individual trainees in Clients Log e.g. communications to/from caregivers and occurrences.To assist in recording significant behaviors for regulation in ABC Chart & Behaviour Incident Log.
• To report of any incident / critical trainees occurrences/events.
• To assist in Implementing routine checks on physiological and psychological well-being of trainees.
• To assist in conducting appropriate group activities.
• Communicate and maintain good rapport with parents / caregivers.
• Attend staff meeting regularly.
• Attend training as and when required.
• Observe and provide information to assist in assessing and evaluating trainees pre-vocational training programme.
• To assist in the pre-vocational training programme.
• To assist in supervising a day to day pre-vocational training for trainees.
• Support internal events and activities organized for trainees.
• Support external agencies that organize events and activities for trainees.
• Support the volunteers development activities.
• Support public education activities.
• To attend to request by staff on minor repairs and maintenance.
• To report to Head of Centre for any repairs.
• To attend immediately to any major and urgent repairs.
• To maintain and improve the physical environment of the Centre.
• To assist other staff in construction and /or improvement of the work area.
• To look into the safety aspects of the centre /clients/staff.
• To ensure the rooms /doors/windows/power points are properly shut and locked at the end of the day/week.
• To ensure that safety rules, regulations and procedures are observed.
• To ensure safety management procedures are in place and are in operation.
• To plan, execute and record fire drill procedures twice yearly.
• To maintain general cleanliness of the Centre.
• To maintain hygiene standards for meal preparations.
• To ensure that meals are well balanced and of nutritional value.
• To provide inventory control and replenishment of first aid items on a quarterly basis.
• To update staff on first aid information and emergency procedures.
• To organize and update first aid training for staff.
• To provide any information pertaining to health issues.
• To co-ordinate health programs lead by Medicare Team.
• To ensure that staff, clients and clients families are constantly updated about Medicare information/issues.
• To represent Centre in any sports and related activities.
• To record and take stocks of sports equipment and recommend new purchases.
• To organize sports activities for the Centre.
• To recruit and train new clients for sports events.
• To plan regular sports training program throughout the year.
• To document sports and training programs.
• To organize festival celebrations for the centre.
• To propose and apply budget through Centre Head.
• To organize annual camp for the centre.
• To propose and apply budget through Centre Head.
• To organize clients year end party
• To propose and apply budget through Centre Head.
• To organize clients annual picnic.
• To propose and apply budget through Centre Head.
• To represent Centre in the IT sub-committee and any IT related meetings.
• To report to Head of Centre for any computer faults and repairs.
• To attend to request by staff on minor computer issues/problems.
• To train staff to attain minimum computer and audio-visual product knowledge.
• To conduct regular IT programs for clients.
• To document, maintain, recommend and improve IT materials and AVA equipment.
• To represent Centre and organize programs/activities for the well being of staff.
• To look into the welfare of staff.
• To ensure safety procedures are adhered to in respect to alighting and boarding of buses by our clients upon arrival and departing from the centre.
• Staff on bus duties is to account for all clients arriving and departing from the centre.
• To vet through all case/health referrals and reviews.
• To ensure that information provided are accurate and comprehensive.
• To upload reviews and health referrals into centres shared folder.
• Any other duties allocated by the Head of Centre

• Minimum Secondary Education/ Employability skills (ES-WPLN)/any other relevant courses.

• Good interpersonal and communication skills
• Computer literacy skills MS Words, Excel and PowerPoint
• Passion to work with people with intellectual disabilities

Industry: Luxury Brand
Location: Central
Working Hours: Monday Friday, 9am 6.30pm
Good Remuneration Package

Job Descriptions:

• Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately, serve drinks
• Answering, screening and forwarding incoming phone calls
• Update calendars and schedule meetings, and prepare meeting rooms
• Manage ordering and keeping track of all office/boutiques and general supplies (stationery, name card, bottled water, operational items, etc.)
• Ensure invoices are correct, prepare reports and send to accounts for payment
• Posting and collection of daily mails, courier service, and distribution
• Monitor and update office staff and janitor attendance report
• Prepare and issue HR related items (nametag, earpiece, etc.) for new join
• Monitor of maintenance contract and coordination of any office or related equipment or fixtures repairs
• Work closely with HR & Admin department and provide support in all ad-hoc and administrative duties when assigned

Requirements:

• Minimum ITE, N level or above
• At least 2 years relevant experience
• Fluent command of English and Mandarin in order to liaise with Mandarin speaking associates
• Meticulous and detailed person, hands-on and able to multi-tasked
• Independent and professional with high regards for customers service standards
• Able to commence immediately will be an added advantage

Please send your updated cv to [email protected]

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

We regret that only shortlisted candidates will be notified

EA Personnel: Lim Jing Yee, Lena
EA Registration No.: R1872533

People Profilers Pte Ltd
20 Cecil St, #08-09, PLUS Building, Singapore 049705
EA Licence Number: 02C4944
Tel: 6950 9755

JOBID: L38RWYW8

• Multiple work location: Central/ North/ West
• 5.25 working day, office Hours
• Salary up to $2,800
• AWS, VB, Medical Benefits

Job Description:

• Provide frontline services such as registration, appointment booking, collection of payment, and provide financial counseling
• Perform administrative duties such as keeping track of patient medical information
• Assist the doctor with chaperone and other medical procedures
• Account for handover and closing of counter payments
• Attend to clinic complaints and escalate to higher management when needed.

Job Requirement:

• Minimum GCE "N" or "O" Level
• Experiences in the Healthcare / Customer Service industry will be an advantage.
• Good communication skills and detail oriented

By submitting any application or resume to Dynamic Human Capital, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only short-listed applicants will be notified.

Registration No: R23119349 / Kasie Tay Xiu Yun / EA Licence No: 12C6253