Total 6,340 assistant hr manager job vacancies in Customer Service category in Singapore

1. To establish and maintain strong relationships with customers

2. Having knowledge in import- export field

3 Experienced with Bangladeshi Customer/Buyer

4. Experienced with Bangladeshi consumer product

5. To monitor customer preferences to determine the focus of sales efforts

5. To analyze market trends and identify new customers

6. To secure order and delivery to customer (if necessary Loading/Unloading)

7. Able to work shifting duty (Sometimes Night Shift as client demand)

8. Excellent oral and written knowledge of English preferred Bengali.

9. Able to communicate with Bangladeshi customer.

10. Able to evaluate on the job performance

11. Able to maintain inventory and ensure items are in stock

12 Able to ensure standards for quality customer service and health and safely are met

13. Monitor local competitors

14. Organize and roaster staff schedules

15. Preference experience 3/4 years in relevant field.

Our client looking for a Customer Service Assistant (6 months contract) to assist their team for the next phase of their business. They are located in the West - easily accessible.

Responsibilities:

• Handle administrative tasks like organizing personnel schedules and making travel arrangements.
• Keep communication smooth between engineers and management by managing service reports and expenses.
• Assist with operations by preparing cost sheets, quotes, and invoices.
• Maintain records in Navision and report to higher-ups as needed.
• Coordinate service for Asia Pacific customers in other regions.
• Manage customer accounts and oversee order fulfillment.
• Deal with customer inquiries and escalate issues as required.
• Work with the factory on parts and delivery logistics.
• Ensure accurate invoicing and prompt delivery after receiving orders.
• Check documentation for warranty claims and arrange warranty service visits.

Requirements:

• Proficiency in MS Office.
• Invoice & Admin relevant experiences.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23117211 (Hew Lee Dea)

• Location: Ubi / Macpherson
• Working days : Monday - Friday (830am to 530pm)
• Salary range: $2,000 - $3,300

Responsibilities:

• Managing Shipment Schedules
• Liaise with Factory and Logistic Companies for Inbound and Outbound Deliveries.
• Process and Generate Shipping Invoices and DO
• Verify merchandise shipped by matching bills of lading; reconciling quantities; noting discrepancies.
• Keeps customers informed by forwarding notices, shipment date and method, and current status; answering questions.
• Checking and confirming order status on pick-up and deliveries.
• Maintain, Track and log information in the system.
• Coordinate & expedite requests, time-specific pickups and deliveries and other special requests.

Requirements:

• Diploma or at least 3 years of working experience in the related Customer Service or freight forwarding industry is preferred

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job responsibilities

• To be responsible for the preparation of report required by principal and internal stakeholders
• Be responsible on minutes taking and timely submission.
• To coordinate with internal stakeholders on related matters (e.g. Finance, Human Resource Department, etc.)
• To be in-charge of ensuring documents are being submitted timely with compliance to principal and company guidelines.
• Taking ownership of tracking Work in Progress status, follow up and update status to HOD.
• Preparation of the WIP summary for monthly meeting.
• To be familiar with warranty processes and ensure company adhere to warranty policies and guidelines,
• Ensure all repair orders and invoices are kept in order.
• Any other duties or tasks that are assign by Service Manager whenever needed.

Job requirements

• GCE ‘O’ Level or GCE ‘A’ Level/ Diploma
• GCE ‘O’ Level or GCE ‘A’ Level/ Diploma
• 2 years’ experience in Automotive / Car industry

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Job Description

• Industry/ Organization Type: Manufacturer (Cleaning Products)
• Position Title: Assistant Service Engineer/ Service Engineer
• Working Location: Gul Crescent (Transport provided at Boon Lay, Lakeside, Chinese Garden, Yew Tee)
• Working Hours: 5 days (Monday-Friday, 8:15 AM-5:30 PM)
• Salary Package: Up to $3500 + AWS + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Repair & maintenance of cleaning equipment; e.g. road sweepers, ride-on auto-scrubbers etc.
• Must be able to perform troubleshooting on various electrical circuitry.
• Engine and hydraulic knowledge with 1 or 2 years of working experience in the automobile industry (Electrical & Mechanical) will be an advantage.
• Able to lead a team of technicians to provide excellent service support.
• All other assigned duties.

APPLY NOW!!!

• Minimum Diploma (Electrical Engineering)
• Possess Class 3 driving license will be advantageous

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65054 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

COMPANY DESCRIPTION

1-Net manages carrier-neutral Internet Data Centers, along with providing a comprehensive range of integrated services including network connectivity, managed services, work area recovery suite, cloud and media delivery services. 1-Net's Data Center Corridor initiative currently interconnects key data centers in Singapore to facilities quick deployment and providing a diverse connectivity options for enterprises and service providers.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

Primary Role

The role requires the individual to oversee Customer Support Service (CSS) team to support 1-Net core business, operations and services with 24x7 service availability at multiple sites of Data Centre (DC), including management of DC network infrastructure, network operation/services and service delivery.

This role also requires the individual to be responsible for developing and implementing processes and procedures that interfaces with the sales process, various services provisioning and customer requirement support.

Responsibilities

• Lead and manage the team of network engineers for the operations and management of 1-Net DC Core Network infrastructure, including peering network, DC Hosting network, Cross Connect services, Data Center Corridor service and data center MMR management. Assign team resources to support daily network operations and ensuring fair distribution of assignment.
• Monitor and improve overall network performance, optimise network bandwidth utilisation and secure 1-Net Core network infrastructure from potential network security risks.
• Network capacity management to ensure adequate resources available to support business and operations needs for network services.
• Support network services for internal and external customers, response to incident escalation and coordinate team effort in determining root cause and resolving problem. To work on preventive measures such as revise SOPs, re-engineering of network architecture, upgrade/enhancement and tech refresh.
• Test and evaluate technologies for supporting new network service, contribute in planning, design and implementation of new network services.
• Ensure efficiency and effectiveness of the implemented solutions in meeting user's requirements and work processes, procedures, timeliness & quality of project delivery.
• Structured cabling system implementation and cross connect provisioning
• Ensure contracted service level agreements and key performance indicators are met
• Negotiating solutions, resolving conflicts and anticipating/ handling critical situations to ensure successful delivery of service to customers.
• Manage pre-sales activities including, but not limited to RFI, RFQ & RFP preparation, solution design, technical clarification and discussion.
• Manage relationship with customers, internal stake-holders and functions. Ensure that the assigned project(s) complete & handover to customers on time.
• Develop and align network policies/process for consistent implementation across all 1-Net data centers, ensure network operations is in compliance to regulatory and certification requirement, such as IMDA regulation, ISO 22301, ISO 27001, PCI-DSS, OSPAR. Work towards continual improvement in operational efficiencies, enabling innovation, furthering productivity and delivering value.

• Minimum 6 years of relevant experience
• Extensive Knowledge and experiences in networking and network devices, capable of designing and implementation of network solutions to support business and operations needs.
• Understand and have similar experiences in IP Transit implementation and operations, Internet routing, DNS management.
• Manage network operations across multiple physical sites.
• Network protocols such as TCPIP, BGP, FTP, HTTP, DNS, etc
• Knowledge of cloud service network and service provider security best practices preferred
• Must possess Network and Security troubleshooting skills and experience with management of network devices (switches, routers, firewall)
• Deep understanding and experience on Data Center structured cabling system and MMR deployments, Cross Connect planning and implementation.
• Good understanding of IMDA regulations on SBO license, ISO 27001, ISO 22301, PCI-DSS and OSPAR requirement.
• Degree/Diploma in IT or relevant Discipline.
• Certification in CCNA, CCNP is highly preferred and ITIL will be a plus
• Good command of English, both written and spoken
• Customer-oriented, patient and a strong team player
• Working location: 1-Net East (Chai Chee) and 1-Net North (Woodlands)

TCM Physicians

Working Days & Hours: 5 Day | Tue-Fri: 11am-8pm | Sat: 1030am-7pm
Working Location: Somerset
Salary Range: $3000-$4000 + Commission (gross: $5000-$8000)

Job Responsibilities:

• Provide TCM consultation and suggest appropriate TCM prescriptions, including acupuncture, cupping, Tuina, assigning medicine for conditioning, assessing the patient’s hyperthyroidism, and giving appropriate health care and treatment.

Job Requirement:

• Degree in TCM or it equivalent
• Registered with the TCM Practitioner's Board in Singapore
• Relevant Experience

Tan Jia Jun | REG No: R23112681

The Supreme HR Advisory Pte Ltd| EA No: 14C7279

Tax Associate

Location: Tanjong Pagar
Working Days: 5 days (Mon-Fri)
Working hours : 9:30AM - 6PM
Upon confirmation:
Can choose 8:30AM - 5PM / Default hours
Salary : $3,000 - $3,800

Overview:

We are a professional firm offering Accounting, Tax, Corporate Secretarial & advisory services and we specialize in Marine, Investment Fund, Real Estate & Crypto industry. We mainly support Japanese companies in their business development in Singapore.

Job Description:

a. Corporate Taxation

• Supporting clients on taxation services as follows:
  Preparations of clients’ corporate tax computations
  Preparations of ECI and Form C/C-S and the filings to IRAS
  Preparations and filings of withholding taxes to IRAS
  Preparations of application of COR for DTA
  Research on various tax matters
  Any other ad hoc works related to corporate tax
  

b. Individual Taxation services

• Computation of clients’ individual taxes, preparation of IR8A, on-line filing of tax return to IRAS
  Preparation of AIS data
  

c. Handling tax inquiries and audit from IRAS

d. Assisting seniors in relation to documentations of transfer pricing

e. Assisting seniors for other tax related engagements

f. Administrative functions of tax assignments

• Preparation of invoices
  Maintain / Update of internal master files / records
  Keep and maintain proper records of tax clients
  

Requirements:

• Candidates must possess at least a Diploma preferably in an accounting/business/tax-related field.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Our client looking for a Customer Service Assistant (6 months contract) to assist their team for the next phase of their business. They are located in the West - easily accessible.

Responsibilities:

• Handle administrative tasks like organizing personnel schedules and making travel arrangements.
• Keep communication smooth between engineers and management by managing service reports and expenses.
• Assist with operations by preparing cost sheets, quotes, and invoices.
• Maintain records in Navision and report to higher-ups as needed.
• Coordinate service for Asia Pacific customers in other regions.
• Manage customer accounts and oversee order fulfillment.
• Deal with customer inquiries and escalate issues as required.
• Work with the factory on parts and delivery logistics.
• Ensure accurate invoicing and prompt delivery after receiving orders.
• Check documentation for warranty claims and arrange warranty service visits.

Requirements:

• Proficiency in MS Office.
• Invoice & Admin relevant experiences.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23117211 (Hew Lee Dea)

Underwriting Assistant, Multiline Support

Responsibilities include:

• Assist underwriters in submission and underwriting preparation;
• Clear risks accordingly within ImageRight;
• Liaise with Operations when binding accounts;
• Daily underwriting submission data entry;
• Constantly update Underwriting Log once risks have been tasked;
• Monitor Underwriting Log: keeping it fully up to date, making sure underwriters are keeping it up to date, general house keeping;
• Preparation of renewal and pending order reports for weekly team meeting;
• Assist in all other general underwriting administration and processing functions to ensure efficient workflow within the team;
• Assist underwriters with checking of rating models and Conduct Risk Matrix;
• Prepare Policy Documents in conjunction with underwriters;
• Prepare Invoice Documents in conjunction with underwriters;
• Chase renewals when required

File Maintenance and Compliance

• Maintaining all files and documents electronically (Imageright, Guidewire, manually compiled spreadsheets) to ensure the company complies at all times with the regulatory environment as well as internal and external audit guidelines;

General and Ad Hoc Administration and Support

• Including, but not limited to, electronic filing, photocopying, scanning, etc.

Desired Skills and Experience:

• Relevant experience within Insurance Industry;
• Strong problem solving and decision making abilities;
• Excellent written and oral communication skills;
• Exceptional interpersonal skills with the ability to work with a team oriented approach;
• Ability to work effectively in a fast-paced environment;
• Eye for detail;
• Logical thinker;
• Strong time management;
• Ability to organize efficiently;
• Confidence to challenge underwriters;
• Competent computer skills – must include Microsoft Excel, Microsoft Word and Microsoft Outlook as a minimum.

Branch Needed: Ghim Moh / Pasir Ris / Marsiling
Working day: Mon - Fri

Working hours : 8.30am -5.30pm

Salary : Max $4500 (Depends on exp)

Position Overview

The Educational Support Teacher’s (EST) primary role is to support class teachers and children with developmental concerns/ special needs in the implementation of appropriate educational programming within an inclusive learning environment to ensure that each child’s potential is maximised. In addition, they also work closely with families and caregivers, early intervention professionals to support the delivery of programme and services.

Job Requirement

- Specialist Diploma in Early Childhood Intervention (Special Needs) (SDESN) or relevant

Job Scope

• Retrieve child's case information from SSNET system.
• Consolidate information about the child from relevant sources (e.g., parents, SGEnable referral report, psychological report, previous intervention report, Brigance)
• Share information with class teachers and principal.
• Provide teachers some information about the disability
• Conduct baseline assessments to formulate Individualised Education Plan (IEP)
• Collaborate with teacher(s), the parents/caregivers, and the medical and allied health professionals to identify the child’s needs and IEP functional goals.
• Support class teachers by demonstrating intervention strategies to work towards achievement of IEP goals.
• Support the teachers to facilitate the child’s access and participation in the classroom activities through evidence based inclusive practices: curriculum modifications, embedded learning opportunities and child-focused instructions (one-on-one intervention).
• Document the child’s progress in the IEP Progress Report and make appropriate recommendations in discussion with teacher(s) and other programme professionals (if any).
• Communicate the child’s progress and follow-up plans (if any) with teacher(s) and parents/caregivers.
• Demonstrate good time management by managing scheduling for screening, education support and collaborating with teachers and others.
• Any other duties as and when assigned by the immediate superior / management.

Interested applicants can send your resume to✉ [email protected] and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Evelynn) || EA Personnel License R24120580

Job Desciption

• Ensure seamless running of the café in the most efficient and effective manner
• Deliver the highest service standards and make customers feel welcomed and satisfied
• Provide good & friendly top-class customer service, cashier duties and cleaning of dining area to ensure cleanliness at all times
• To sell, prepare and serves drinks and food items to customers
• Plating of cakes, packaging food and beverages, replenishing items in display cases behind the counter
• Assist with operations and opening and closing duties when needed
• Able to handle customers’ feedback and complaints professionally

Requirements

• Experience in F&B are advantages
• Able to work weekends & public holidays
• Holds a valid Food Safety & Hygiene Course certificate (Preferred)
• Able to work independently and able to stand for long hours.
• High initiative and positive attitude
• Well-groomed
• Willing to work OT till midnight during weekends

The incumbent plays an important role in ensuring the smooth operation and delivery of leisure and recreational services within a Recreation Center (RC). This position involves overseeing the planning, organization, and execution of recreational programs that cater to the diverse interests and needs of the community, promoting health, wellness, and a sense of community among migrant workers. By managing resources efficiently and fostering a welcoming, inclusive environment, he/she supports the enhancement of quality of life and contributes to the overall well-being of individuals and communities. Through networking with various stakeholders, this role ensures that recreational facilities and programs are accessible, engaging, and meet the expectations of those they serve.

Roles and responsibilities include:

· Plan, organize, and oversee recreational programs, including sports leagues, fitness classes, and cultural arts events, ensuring a diverse range of activities that meet the interests and needs of the RC visitors.

· Manage contracts with vendors, instructors, and service providers to secure equipment, facilities, and professional services required for program offerings.

· Implement marketing and promotional strategies to increase awareness and participation in recreational programs, including social media campaigns, local advertising, and outreach events.

· Conduct regular safety inspections and maintenance of recreational facilities and equipment to ensure compliance with health and safety regulations and to provide a safe environment for all participants.

· Evaluate the effectiveness of recreational programs and services through participant feedback, attendance records, and financial analysis, adjusting as necessary to meet visitors’ needs and optimize resource use.

· Advocate for the development and improvement of recreational facilities and spaces, including presenting proposals to NTUC Club and seeking grant funding to support expansion and enhancement projects.

Requirements:

• Min Diploma in business/events and/or other relevant fields of study
• 8 years of relevant experience for managerial role, and min 5 years of experience for assistant managerial role
• Good communication skills
• Able to plan and execute events with supervisory experience
• Must be able to communicate and interact with workers from diversified backgrounds
• Willing to work on weekends/public holdays when required

Customer relations manager responsibilities:

• Building and maintaining long-term relationships with key customers
• Understanding customer needs and finding constructive solutions
• Managing and overseeing customer communications and interactions
• Addressing and resolving customer concerns and complaints
• Creating and implementing sales plans and strategies to generate revenue
• Keeping customers informed about new products and services
• Expanding and retaining the customer base
• Establishing and enforcing standards and protocols for customer care
• Monitoring and analyzing business competitors and market trends

Radiographer

Location: Paragon / Novena / Farrer Park

Salary : SGD 4500 - SGD 6000+ AWS + VB

Working hours: 5.5 days

• Monday to Friday: 830am to 530pm
• Saturday 830am to 1230pm - Will need to stayback for MRI, CT and Ultrasound scan sometimes

Job Responsibilities

The Radiographer will be responsible for performing one or more of the following imaging procedures, and the duties assigned will depend on professional training:

• Ultrasound
• Computer Tomography
• Magnetic Resonance Imaging
• Mammography
• X-Ray
• BMD JOB

Job Requirements:

• Diploma/ Degree in Radiography with minimum 3 years’ experience in public sector/hospital setting
• Modality: Mammo, MRI, CT, Ultrasound, X-ray
• AHPC Certification preferred

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Your Role

We are looking for a Clinic Assistant to handle front desk and administrative duties at the clinic.

What Will You Do

• To serve as a Patient Service Associate at the clinic.
• To handle front desk related matters such as customer enquiries and cashiering.
• To provide administrative and logistical support to the clinic.
• To perform ad-hoc duties assigned by the supervisor.

What Do We Want

• At least an O Level or equivalent.
• At least 1 year of experience in related field.
• Good interpersonal and communication skills.

Job Description (Job advert content)

Customer Success Managers (CSMs) connect our clients to LSEG/Refinitiv’s enterprise solutions. The CSM plays a vital role in ensuring that our customer’s fully leverage the value of LSEG/Refinitiv by discovering and implementing workflow solutions while continuously providing guidance throughout the customer’s journey. In a role that is comprised of relationship management, education, data science and deep functional expertise, the CSM is responsible for successful adoption and expansion of enterprise content, platforms, and technologies within his/her assigned accounts. Equal parts trusted advisor and roadmap architect, the CSM collaboratively designs and implements engagements with key business decision makers, assists in reducing competitive risk, and identifies opportunities in his/her accounts. By transforming our client’s business through user adoption of our suite of solutions, the CSM creates the conditions for optimal renewal and upsell growth.

Role:

• Clearly define business outcomes and orchestrate a comprehensive success plan inclusive of customer objectives, stakeholders, milestones, risks and metrics needed to achieve them.
• Demonstrate and educate new customers on how to use our enterprise platforms, content, and technologies in a manner that is tailored to their specific use-case.
• Ensure customers derive maximum value from their investment in Refinitiv services and solutions, utilize all licenses and collaborate with other Refinitiv stakeholder teams to ensure retention and growth.
• Drive content usage growth and retention through regular engagement with your clients, discussing product/content roadmaps and improvements
• Collaborate with client application owners to ensure they are getting the most from our data. Document and share insight around their usage versus contract.
• Monitor and evaluate usage data, account health and growth opportunities to build measurable insights
• Build, maintain and foster positive relationships with key decision makers and users within each account to influence adoption; Build strong ties with users to facilitate smooth customer experience from subscribed data solutions
• Prompt business development partners (Solution sales, proposition sales, solution consultant) when new business opportunities (upsell or cross-sell) are generated through adoption engagements
• Support your assigned Accounts on their strategic content and service issues
• Provide Post-Sales Implementation support

Ideal Candidate will have:

• Strong multi asset content expertise across our pricing and reference data, delivered by Datascope and Tick History.
• Expertise in regulatory data delivered by Datascope and Tick History.
• Minimum 5 years client facing expertise in our Pricing and Reference content delivery, including Rest API.
• Knowledge and Interest in Data feeds and Enterprise solutions products
• Knowledge of Banking technology infrastructure, trading solutions, APIs, Cloud services, Financial Market data
• Customer-Centric mentality
• Ability to map a customer’s business process to product capability
• Knowledge of our competitors’ products and service
• Strong ability to collaborate with internal operational and account management teams
• Engagement skills with an ability to establish trusted advisor relationships with business decision makers
• Excellent communication skills. Experience facilitating customer meetings and presenting to an audience in a concise, inspirational and convincing manner
• Able to perform effectively under pressure

Anthony Law Corporation is looking for Receptionist cum Administrative Assistant to join our team.

Job Responsibilities

• Handle customers or visitors with professionalism
• Direct visitors/clients to the appropriate staff
• Greet and welcome all visitors courteously and professionally, and perform necessary registration safe entry and distancing, and other requirements
• Attend to phone calls, enquiries, courier services, mails processing, and distribution
• Ensure good housekeeping for the reception, customer waiting areas and meeting rooms, and report any damages
• Other ad-hoc office administration support as and when necessary

Job Requirements

• Minimum GCE “O” level, least 1 – 2 years of relevant working experience
• Pleasant personality, friendly and smiley
• Fluent command of English and Mandarin in order to liaise with Mandarin speaking associates.
• Professional presentation and excellent customer handling skills
• Pleasant demeanour, positive attitude with an eye for details and willingness to serve
• IT savvy and proficient quality work
• Able to multi task and work in a fast paced
• People-oriented team player with excellent interpersonal and communication skills

Interested applicant, please email your detail resume which include your expected salary to Ms Avery at [email protected]

Only shortlisted candidate will be notified.

Our client is a premier global institute in business and organization transformation. They are seeking an experienced leader to set-up and lead a centre which will be the go-to place for learning, therapy, healing for organizations, families, and personal relationships.

The key roles you will play include:

• Leader & Strategist: The strategy & development; people & organization; process & structure for the Relational Centre.
• Builder: set up two core focus:The Relational Network and System support system for consciousness transformation of systems.
  Living Habits System support system for Organization Development with a focus on 7 Living Habits and Quantum Leadership assessment.
  
• Manager: Deploy internal (direct + collaborative) and external network to meet the Relational Centre objectives
• Scout: Maintain a curious and inquisitive eye over developing relational needs through network, research, self-learning, and development, always scanning the environment for opportunities to continue to put the organization at the forefront of OD and the well-being space.

The person we are seeking will likely have these competencies:

• PhD in Business, Organizational Psychology or other related field
• At least 12 - 15 years of experience with an excellent track record in managing a Human Resources organization, particularly in spearheading a large-scale organization transformation.
• Prior experience or knowledge in Neuropsychology and application of ancient wisdom into management practices will be an advantage.
• Experience in bridging research output to tangible solutions, especially in fast paced sectors and large complex organizations will be an advantage.
• Literacy in English (Written and Spoken) and Chinese (Spoken)
• Outstanding communication and interpersonal skills, with an authentic and confident presence that builds credibility and trust.
• Ability to conceptualize and sell a vision, then design or co-create corresponding solutions.

Who are we looking for:

We are looking for an exceptional Customer Success Manager who will own post-sales customer activities with responsibilities in project implementation, account renewals, pipeline referrals and customer satisfaction. You are a brilliant communicator, have solid business acumen, a desire to help customers succeed, and have a real passion for technology. You will contribute to the continuous improvement of Hubble's client success process.

What you will be doing:

You will be responsible for overall customer wellbeing by monitoring customer health and acting as an escalation point for customer issues. You will produce success and maturity plans, identify expansion opportunities and billable services and manage contract renewals. You have the magic combination of domain expertise, enterprise implementation project management experience, and customer management.

• Own customer relationships from implementation onboarding to continuous product adoption across multiple departments, stakeholders, and business users (including first-line technical support).
• Create, identify and qualify selling opportunities by maintaining regular contact with customers.
• Dedicated contact for product training and platform questions.
• Proactively analyse and provide strategic engagement with clients.
• Solicit and synthesize customer product feedback to contribute to product development.
• Maintain a high degree of account management and control.
• Develop strategic growth plans for key accounts in your portfolio.
• Maintain a highly collaborative, positive, & synergistic relationship with the customer and with internal teams to ensure quality solution delivery and support.
• Drive enterprise subscription renewals and expansion bookings.
• Build a high quality "success plan" inclusive of customer objectives, stakeholders, milestones, risks and metrics needed to achieve them.

What we need from you:

• Minimum 5 years experience in account management & enterprise solution delivery roles
• Bachelor's degree
• B2B software experience is preferred
• Proven track record of working in a customer facing role, in a fast-paced environment
• Ability to manage influence through persuasion, negotiation, and consensus building
• Strong customer service and troubleshooting/problem solving skills
• Strong team, networking and relationship building skills
• Highly organised, collaborative and detailed oriented
• Able to handle multiple priorities
• Strong presentation skills; ability to present and discuss strategies and technical information in a manner that establishes rapport, persuades others, and gains understanding

About Hubble

Hubble is a leading construction management platform that seamlessly connects stakeholders across the entire value chain to build better, faster, safer, and more cost-effective projects. Our company was founded in 2016 with a mission to automate construction and build wealth for our clients.

Today, we are proud to have automated more than 300 construction sites worth over $50 billion worldwide. Our full suite of software solutions include document, workforce, safety, quality, material, payments, and building management, and are used daily by over 90,000 users from 3,700 companies.

Headquartered in Singapore, we operate from offices in Vietnam, Malaysia, Indonesia, and the Philippines. Our team of passionate and diverse professionals is dedicated to transforming the built environment by building autonomous construction sites through innovative technology and collaborative partnerships.

What Hubble will give you:

Hubble is built by a team of talented, driven, and ambitious individuals. We do not subscribe to conventions. We do not let history and traditions dictate and limit our dreams to shape the world. We adopt the same mindset with our hiring. We are looking for the best and we want to bet on you. If your mindset is right, we promise you the ride of your life.

Who will you be working with:

If you connect with any of the description below, please apply immediately:

• Purpose driven
• Hungry, ambitions, and self-motivated
• Meritocratic, results/performance > age/bureaucracy
• Resourceful, independent, chart our own destiny
• Determined, perseverance, and hard working
• Creative, innovative, out of the box

Yes, the above is everyone of us at Hubble.

Visit us at hubble.build to learn more for #bettercitiesoftomorrow

Who are we looking for:

We are looking for an exceptional Senior Customer Success Manager who will own post-sales customer activities with responsibilities in project implementation, account renewals, pipeline referrals and customer satisfaction. You are a brilliant communicator, have solid business acumen, a desire to help customers succeed, and have a real passion for technology. You will contribute to the continuous improvement of Hubble's client success process.

What you will be doing:

You will be responsible for overall customer wellbeing by monitoring customer health and acting as an escalation point for customer issues. You will produce success and maturity plans, identify expansion opportunities and billable services and manage contract renewals. You have the magic combination of domain expertise, enterprise implementation project management experience, and customer management.

• Own customer relationships from implementation onboarding to continuous product adoption across multiple departments, stakeholders, and business users (including first-line technical support).
• Create, identify and qualify selling opportunities by maintaining regular contact with customers.
• Dedicated contact for product training and platform questions.
• Proactively analyse and provide strategic engagement with clients.
• Solicit and synthesize customer product feedback to contribute to product development.
• Maintain a high degree of account management and control.
• Develop strategic growth plans for key accounts in your portfolio.
• Maintain a highly collaborative, positive, & synergistic relationship with the customer and with internal teams to ensure quality solution delivery and support.
• Drive enterprise subscription renewals and expansion bookings.
• Build a high quality "success plan" inclusive of customer objectives, stakeholders, milestones, risks and metrics needed to achieve them.

What we need from you:

• Minimum 5 years experience in account management & enterprise solution delivery roles
• Bachelor's degree
• B2B software experience is preferred
• Proven track record of working in a customer facing role, in a fast-paced environment
• Ability to manage influence through persuasion, negotiation, and consensus building
• Strong customer service and troubleshooting/problem solving skills
• Strong team, networking and relationship building skills
• Highly organised, collaborative and detailed oriented
• Able to handle multiple priorities
• Strong presentation skills; ability to present and discuss strategies and technical information in a manner that establishes rapport, persuades others, and gains understanding

About Hubble

Hubble is a leading construction management platform that seamlessly connects stakeholders across the entire value chain to build better, faster, safer, and more cost-effective projects. Our company was founded in 2016 with a mission to automate construction and build wealth for our clients.

Today, we are proud to have automated more than 300 construction sites worth over $50 billion worldwide. Our full suite of software solutions include document, workforce, safety, quality, material, payments, and building management, and are used daily by over 90,000 users from 3,700 companies.

Headquartered in Singapore, we operate from offices in Vietnam, Malaysia, Indonesia, and the Philippines. Our team of passionate and diverse professionals is dedicated to transforming the built environment by building autonomous construction sites through innovative technology and collaborative partnerships.

What Hubble will give you:

Hubble is built by a team of talented, driven, and ambitious individuals. We do not subscribe to conventions. We do not let history and traditions dictate and limit our dreams to shape the world. We adopt the same mindset with our hiring. We are looking for the best and we want to bet on you. If your mindset is right, we promise you the ride of your life.

Who will you be working with:

If you connect with any of the description below, please apply immediately:

• Purpose driven
• Hungry, ambitions, and self-motivated
• Meritocratic, results/performance > age/bureaucracy
• Resourceful, independent, chart our own destiny
• Determined, perseverance, and hard working
• Creative, innovative, out of the box

Yes, the above is everyone of us at Hubble.

Visit us at hubble.build to learn more for #bettercitiesoftomorrow

Job Responsibilities:

• Manage daily operational and project implementation matters.
• Ensure timely login of sales orders and processing for all sales.
• Handle sales login for Key Account customers, including issuance of Purchase Orders and Delivery Orders.
• Liaise with vendors to resolve leadtime issues of equipment and negotiate project prices and payment terms.
• Monitor project status, forecast project risks, and take preventive measures.
• Work closely with the Finance Team on invoicing status and cash flow projections.
• Ensure all suppliers' price books are updated and made available to the sales team.
• Ensure inventory is accounted for and kept to a minimum at all times.
• Record all maintenance contracts in systems and provide information to the Services Sales and Post Sales team.
• Ensure a smooth and efficient sales handover process between project and post-sales.

Job Requirements:

• Able to work in a fast-paced, team-oriented environment.
• Experience with order management/supply chain management in a project-based company.
• Strong interpersonal skills, including face-to-face, email, and phone-based communication.
• Good planning, analytical, and problem-solving skills.
• Proficient in MS Office applications.
• Diploma in any discipline.
• Minimum 1 year of experience in a similar role.

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

To perform the tasks of teaching, training, supervising, maintaining and developing the functioning level of the client to function adequately and independently in the areas of Activities of Daily Living, Community Living, Social and Recreational Skills.

Conduct programmes and activities for residents

• Implement social, recreational and educational activities to promote independence, health, wellness, and quality of life
• Provide input for the design of social, recreational and educational activities to promote independence, health, wellness, and quality of life
• Guide residents in the development of basic personal and social skills, simple academics or work skills
• Monitor the progress of residents in the area of independent living skills
• Identify areas of improvement in programmes, activities and training in consultation with other staff/AHPs.

Support Allied Health Professionals

• Monitor and implement programmes designed by Allied Health Professionals in the area of health fitness & wellness programme, motivational & behaviour management plans as well as sensory awareness
• Communicate critical information to the Social Worker and Centre Manager

Administrative & Operations

• Support unit operational and logistics management
• Ensure centre and residents' safety and security
• Record information in residents' files
• Provide personal care assistance to residents in their daily living such as toileting and grooming.
• Ensure the residents' good personal hygiene at all times.
• Provide supervision or assistance to residents during meal times.
• Prepare residents for their various activities, mealtimes and bedtimes
• Attend staff meetings and training as required
• Maintain up-to-date documentation of clients' programs/activities
• Provide inputs during case review and liaise with healthcare professionals for the development and review of care plans

Maintain order, safety and cleanliness of the care environment

• Ensure client behaviours comply with house rules
• Respond to unusual or challenging behaviours of clients
• Recommend measures to mitigate risk to clients
• Support the intervention implementation for managing the challenging behaviours.
• Perform housekeeping duties
• Ensure that residents keep their living environment and laundry clean and tidy with support from attendants/general workers
• Ensure equipment is maintained in a clean and working condition

Event Management

Staff will be assigned to oversee at least one of the following duties and will assist the other staff when required:

Camp, Festive Celebrations, Sports Events, First Aid & Medicare, Evacuation & Emergency Planning Team, Transport Duties, Staff Welfare and others

• Organize internal/external events and activities for residents
• Support volunteer engagement events
• Support public education activities

• Minimum NITEC/O Levels/Diploma Holders
• Good interpersonal and communication skills
• Computer literacy skills MS Word, Excel, and PowerPoint
• Passion to work with people with intellectual disabilities

• NITEC Certificate in Community Care & Social Services (ITE)
• Certificate of Special Needs Education (MOE)
• Diploma of Special Education (MOE)
• Diploma in Disability Studies (SSI)
• Diploma of Community Services (SSI)

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

• To be accountable to the Head of Centre for the safety, hygiene, training, caring and general well-being of the trainees in the Training & Development Centre.
• To work collaboratively with the Assistant Training Officer to assist the Training Officers in the day to day operations of the Training and Development Centre.
• To assist in executing and implement Individual Training Programme (ITP) with the supervision of senior TOs.
• To assist in continuous assessment, training and evaluation of trainees' holistic development.
• Collaboratively work with families in the implementation of trainees' ITPs.
• Implement and monitor trainees' security and safety procedures.
• To assist in recording information pertaining to individual trainees in Client's Log e.g. communications to/from caregivers and occurrences.To assist in recording significant behaviors for regulation in ABC Chart & Behaviour Incident Log.
• To report of any incident / critical trainees' occurrences/events.
• To assist in Implementing routine checks on physiological and psychological well-being of trainees.
• To assist in conducting appropriate group activities.
• Communicate and maintain good rapport with parents / caregivers.
• Attend staff meeting regularly.
• Attend training as and when required.
• Observe and provide information to assist in assessing and evaluating trainees' pre-vocational training programme.
• To assist in the pre-vocational training programme.
• To assist in supervising a day to day pre-vocational training for trainees.
• Support internal events and activities organized for trainees.
• Support external agencies that organize events and activities for trainees.
• Support the volunteers' development activities.
• Support public education activities.
• To attend to request by staff on minor repairs and maintenance.
• To report to Head of Centre for any repairs.
• To attend immediately to any major and urgent repairs.
• To maintain and improve the physical environment of the Centre.
• To assist other staff in construction and /or improvement of the work area.
• To look into the safety aspects of the centre /clients/staff.
• To ensure the rooms /doors/windows/power points are properly shut and locked at the end of the day/week.
• To ensure that safety rules, regulations and procedures are observed.
• To ensure safety management procedures are in place and are in operation.
• To plan, execute and record fire drill procedures twice yearly.
• To maintain general cleanliness of the Centre.
• To maintain hygiene standards for meal preparations.
• To ensure that meals are well balanced and of nutritional value.
• To provide inventory control and replenishment of first aid items on a quarterly basis.
• To update staff on first aid information and emergency procedures.
• To organize and update first aid training for staff.
• To provide any information pertaining to health issues.
• To co-ordinate health programs lead by Medicare Team.
• To ensure that staff, clients and clients' families are constantly updated about Medicare information/issues.
• To represent Centre in any sports and related activities.
• To record and take stocks of sports equipment and recommend new purchases.
• To organize sports activities for the Centre.
• To recruit and train new clients for sports events.
• To plan regular sports training program throughout the year.
• To document sports and training programs.
• To organize festival celebrations for the centre.
• To propose and apply budget through Centre Head.
• To organize annual camp for the centre.
• To propose and apply budget through Centre Head.
• To organize clients' year end party
• To propose and apply budget through Centre Head.
• To organize clients' annual picnic.
• To propose and apply budget through Centre Head.
• To represent Centre in the IT sub-committee and any IT related meetings.
• To report to Head of Centre for any computer faults and repairs.
• To attend to request by staff on minor computer issues/problems.
• To train staff to attain minimum computer and audio-visual product knowledge.
• To conduct regular IT programs for clients.
• To document, maintain, recommend and improve IT materials and AVA equipment.
• To represent Centre and organize programs/activities for the well being of staff.
• To look into the welfare of staff.
• To ensure safety procedures are adhered to in respect to alighting and boarding of buses by our clients upon arrival and departing from the centre.
• Staff on bus duties is to account for all clients arriving and departing from the centre.
• To vet through all case/health referrals and reviews.
• To ensure that information provided are accurate and comprehensive.
• To upload reviews and health referrals into centre's shared folder.
• Any other duties allocated by the Head of Centre

• Minimum Secondary Education/ Employability skills (ES-WPLN)/any other relevant courses.

• Good interpersonal and communication skills
• Computer literacy skills MS Words, Excel and PowerPoint
• Passion to work with people with intellectual disabilities

Our client looking for a Customer Service Assistant (3 to 6 months contract) to assist their team for the next phase of their business. They are located in the West - easily accessible.

Responsibilities:

• Handling incoming inquiries and collecting relevant caller information for follow-up by sales personnel.
• Assisting in the creation of proposals based on information provided by the Sales and Marketing team.
• Generating invoices and preparing monthly reports for consolidated billing purposes.
• Managing and organizing the filing system and software for waste information management.
• Supporting the Customer Service Manager in ensuring smooth daily operations within the team.
• Collaborating with the Customer Service Manager and Sales Director on matters related to customer care, market intelligence, and marketing communications.
• Updating the customer database with current and potential customer information.
• Coordinating with various departments, including logistics and operations, to meet customer requirements.
• Performing administrative tasks such as updating engineers' schedules, providing project details, and processing expenses.
• Ensuring clear communication between engineers and the Service Manager, preparing service quotations, and managing documentation.

Requirements:

• Proficiency in MS Office.
• Invoice & Admin relevant experiences.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

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