Scope of work

Reception Duties:

• Receiving visitors and render assistance to contractors/ vendors.

• Render assistance to walk-in pupils’ needs and simple non-life threatening first-aid support at the sickbay. To escalate to office staff immediately if it is beyond superficial cases.

• Handle situations when pupils vomit and soil their clothes, loan of uniforms, ad-hoc sewing of buttons on uniform, etc.

• Print and pass the Early Dismissal Form to parents.

Phone Call Duties:

• Handing phone calls on queries, feedbacks and requests.

• Taking messages and ensuring they are passed to the appropriate staff member in time.

Front Desk Admin Duties:

• Issue and collection of keys to staff/students/vendors.

• Manage incoming/outgoing mails and deliveries. (record, sort & distribute daily mail).

• Maintain resource files required for counter duty.

• Maintain the forms cabinet in the office. All forms must be current and to be replenished constantly.

• Operate office equipment like fax, photocopier, etc.

• Ad-hoc simple administrative duties that may be assigned by the school.

Qualifications, skills and experience:

a) 3 GCE ‘O’ Level passes or more, with a pass in English.

b) Preferably more than 2 years of experience in Administration.

c) Preferably with similar working experience in a school environment.

d) Preferably have a valid first-aid with CPR certification.

e) Experience in using MS Office Applications e.g. Excel, Word etc.

f) Communicate well in English.

g) Good interpersonal and customer service skills with patience and ability to remain calm during challenging situations.

h) Posses initative, good problem solving skills and ability to multitask during peak period.

i) Able to work independently as well as in a team with professional ethics.

Contract Period: From 1 January 2025 to 31 December 2025 with an option to

extend the Contract for a further period of 1 year from 01 January 2026 to 31 December 2026.

Personnel to be deployed at the following hours:

• Mondays to Thursdays: 7.00am to 4.00pm, inclusive of 30mins lunchbreak

• Fridays: 7.00am to 3.30pm, inclusive of 30mins lunch break

• Service not required on Saturdays, Sundays and gazetted publicholidays

Scope of work

(a) Assist in school’s General Office operations such as answering phone calls/walk-ins in a timely manner; taking and relaying messages where necessary

(b) Attend to sick/injured students, ensuring such cases are recorded in the office log book

(c) Assist in office administration matters and clerical work, including receiving, sorting and distributing daily mail /deliveries /posts/ couriers, maintaining a log book.

(d) Maintain the tidiness and cleanliness of the Reception Area at all times

(e) Any other duties as assigned by the P/VPs/HODs/AM

Qualifications:

• Full GCE ‘O’ Level Certificate or its equivalent

Skills:

• Good communication and inter-personal skills

• Familiar with the use of computers and relevant software applications including Microsoft Excel, Word etc

Experience:

• Has relevant working experience in service-related industry such as customer service, retail etc

• Should preferably has some experience working with children or in a school environment

Contract Period: From 2 January 2025 to 31 December 2026

Personnel to be deployed at the following hours:

• Mondays to Fridays: 7:00am to 4:15pm, inclusive of 45 mins lunch break

• Fridays: 7:00am to 3:45pm, inclusive of 45 mins lunch break

• Service not required on Saturdays, Sundays and gazetted public holidays

• To be willing to work on flexible working hours depending on school needs

Warehouse Assistant

• 5.5 Day (Mon to Fri) : 9am – 6pm (Sat) : 9am – 1pm
• Working Location: Clementi
• Salary: S$1,800 + $200 - $500 allowance + AWS

Job Requirement:

• Relevant experience
• Familiar with unloading container

Job Scope:

• Manage the loading, unloading, picking, packing, and carrying of finished goods into scheduled on time
• Ensure update and arrange for proper filling for all the related documents
• Take instructions from supervisor regarding daily deliveries or pick up / drop off services
• Any other ad-hoc duties when required.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Government sector, training provided
• 6 Jan 2025 - 31 Mar 2025, subject to renewal
• $2,390 per month
• Location will be assigned as close to your residence as possible, subject to availability
• 4 weekdays + 1 weekend, 9am - 6pm / 1pm - 10pm

Responsibilities:

1. Provide support to Centre's operations related to voucher exercises, events, and other services.
2. Attend to customers' enquiries over the counter.
3. Assist to process application forms and perform data entry.
4. Provide administrative support as required.
5. Any other ad-hoc duties assigned.

Requirements:

1. Singaporeans only.
2. Possesses minimum GCE 'O' Level with experience in Customer Service.
3. Proficient in MS Office and data entry with excellent interpersonal skills.
4. Comfortable with working shifts.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy). This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Goh Yi Min, Mai - R22104617

ScienTec Consulting Pte Ltd - 11C5781

Job Description

• Perform Accounts Payable & Accounts Receivable functions, including data entry into the systems
• Check staff reimbursements, project petty cash claims and adhoc payments
• Ensure accurate project costing updates, verify interim valuation certificates, and allocate staff costs effectively within projects.
• Update related party transactions / balances
• Conduct monthly bank reconciliations
• Assists in year-end audit.
• Other ad-hoc duties as assigned.

Requirements

• Minimally 1 year experience in administrative/accounting roles
• Possess basic accounting knowledge
• Diploma in or currently pursuing Accounting qualifications.
• Proficient in MS Excel
• Possess good interpersonal and communication skills.
• Willingness to continuously learn and improve professional skills

Salary: up to $3800

Working Days & Hours: Mon-Fri Office Hours

Location: Novena

Job Description:

• Revenue reconciliation (Non-patient billing and patient billing)
• Handle accounts receivable transaction and update receipts from debtors
• Review AR aging trial balance
• Preparation and posting of subvention receipts
• Perform bank reconciliation and cashflow projection
• Handle daily clinic cash collection (backup)
• Prepare journal and audit schedules
• Assist with other ad hoc tasks.

Job Requirements: Min Diploma in Accountancy or similar w min 3 yrs of relevant experience

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Job Description:

• Support engineers in conducting site acceptance tests, commissioning, and start-up for transformers and switchgear. Knowledge of UPS, Low Voltage/Medium Voltage Variable Speed Drives, and PLC systems is a plus.
• Perform preventive maintenance, breakdown repairs, fault investigation, and troubleshooting of electrical equipment.
• Provide field operations and technical support to customers, helping them identify their needs and offering post-sales service solutions.
• Address on-site repair and maintenance issues, troubleshoot, and effectively resolve technical problems.
• Deliver field feedback to engineering and manufacturing teams to assist in new product development and improvements to existing products.
• Manage the procurement of spare parts from Supplier

Job Requirements:

• Diploma/ITE in Electrical Engineering or a related field.
• Relevant experience in technical servicing roles.
• Hands-on experience in customer service with the ability to work independently on-site.
• 1 to 2 years of field service experience in a related industry.
• Strong communication & analytical skills.
• Must be ready to travel on business trips

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Apply Now” or aliceyap(a)hkmsvs.com

All applications will be treated in the strictest confidence and only shortlisted candidates will be notified

Yap Lay Choo

EA Licence No. 03C5391 | Registration No. R1987101

• Working Location : Suntec Tower
• Working Day : 5 Days 9 – 6 PM
  Salary Budget : Junior :$4000 - $5,000 + AWS / Senior : $5,000 - $6,800+ AWS

Summary:

• To perform this job successfully, the individual is expected to handle highly sensitive and confidential information while exercising professionalism and discretion.
• Reporting and supporting the Executive Director and will work closely with and supporting the principal.
• Ideal candidate from trust consultancy firm, law firm, banking industry or accountancy firm.
• Preferred working experience as legal secretary, trust specialist, corporate secretary.
• Experience in handling trust administrative, legal documents or fund investment are highly preferred.
• Assist manager in going through legal documents from law firm and reply to outsource lawyer if have any omission.

Job Duties:

1. Assist in providing administrative support / services as well as solutions meeting the needs for the Company and the Group.
2. Assist in creating, formatting, and proofread documents, including letters, reports, memos, and presentations to ensure accuracy and professionalism in all written materials.
3. Transcript of voice recording of meetings / phone conferences.
4. Draft, review & comments emails / agreements / documents for Executive director’s consideration.
5. Comfortable to identifying and evaluating legal and compliance risks within the company and the group.
6. Monitor and report on regulatory changes and developments.
7. Record and monitor deadlines, update status and tracking internal database / reports of relevant tasks / project assigned.
8. Administer and maintain databases / files; renaming, reorganizing, and maintaining files, folders, documents, and internal database (spearhead converting largely to digitally).
9. Assist in office management.
10. Carry out other ad-hoc tasks / projects assigned by Executive Director

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Job Responsibilities:

• Lead the centre’s team to achieve sales target given by management
• Ensure centre operate smoothly by adhering to SOP and deliver excellent services
• Maintain good rapport with customers, ensure all customers’ need are being taken care of
• Oversees facilities, resources, equipment of the centre
• Foster a positive working environment, establish open communication, coach and mentor team members
• Set clear expectations for the team, conduct performance evaluations, collect feedbacks, and recognize team member’s effort
• Other ad-hoc duties assigned by management

Job Requirements:

• Diploma in any discipline
• At least 2 years of working experience in the same role with people management experience
• Sales and service-driven, result-oriented
• Good communication and leadership skills
• Passion in education field
• Problem solver, independent

Other Information:

• Salary up to $4.2k (depends on experience)
• 5 days work week

Interested applicants please share your updated resume to [email protected] or click on “Apply Now” button.

Liang Kai Yan Cayenne (R1874693)

Manpower Staffing Services (S) Pte Ltd

EA License No. 02C3423

Role and Responsibilities

• Oversee the daily operations of a school-based student care centre
• Liaise with the HQ, parents and school with regards to students and centre matters
• Mentor, lead and motivate staff
• Ensure that programmes and activities are carried out as per set curriculum
• Plan for manpower and logistics
• Manage fees payment and related matters
• Ensure proper documentation and timely submission of applications, withdrawals of enrolment and fees assistance schemes
• Maintain updated records of students' profile and finance matters
• Manage enquiries and provide regular feedback to the HQ
• Work collaboratively with the Operations Manager to ensure high enrollment and compliance with MSF regulations.
• Other related duties as assigned by the Operations Manager

Requirements

• Polytechnic Diploma and above
• Minimum 2 years of relevant experience in managing a Student Care Centre, Childcare Centre, or Kindergarten
• Excellent Soft skills

Working Hours & Location

Weekdays on Shifts:

8 am - 5pm / 9.30 am – 6 pm/10 am – 7 pm

• 184B Rivervale Cres, Singapore 542184 https://rscs.jamiyah.org.sg/
• 363 Clementi Ave 2, #01-441, Singapore 120363 https://cscc.jamiyah.org.sg/

Job Description

• Assist in school’s General Office operations such as answering phone calls/walk-ins in a timely manner; taking and relaying messages where necessary
• Attend to sick/injured students, ensuring such cases are recorded in the office log book
• Assist in office administration matters and clerical work, including receiving, sorting and distributing daily mail /deliveries /posts/ couriers, maintaining a log book.
• Maintain the tidiness and cleanliness of the Reception Area at all times
• Any other duties as assigned by the P/VPs/HODs/AM

Work Schedule:

• Salary: Up to $2390
• Contract Period: 2 Jan 2025 to 31 Dec 2026
• Nearest MRT: Admiralty
• Working days: Mon to Fri
• Working hours: Mon to Thurs: 7:00 am to 4:15 pm, Fri: 7:00 am to 3:45 pm

*Inclusive of 45mins lunch break

*Working Hours depending on school's schedule

*Service not required on Saturdays, Sundays and gazetted public holidays*

Job Requirement:

• Full GCE ‘O’ Level Certificate or its equivalentStrong interpersonal and communication skills
• Good communication and inter-personal skills
• Familiar with the use of computers and relevant software applications including Microsoft Excel, Word etc
• Has relevant working experience in service-related industry such as customer service, retail etc
• Should preferably has some experience working with children or in a school environment

EA License No.: 96C4864

Reg. No.: R24121728

• Monday to Friday: 9:00am~6:00pm
• Saturday/PH: 9:00am to 3:00pm (Once a month) (Additional allowance will be paid)
• 1 month fix Bonus
• Experience in order processing and handling of customer’s sales order

Job Scope:

• Prepare and send quotations, and process customer purchase orders.
• Provide top-notch support via phone, email, and chat for customer inquiries and issues.
• Handle claims for shipment delays, defective items, and pricing errors.
• Correct part number errors and coordinate with suppliers for lead time adjustments.
• Communicate with stakeholders about customer orders.
• Promote and assist customers with ordering through our e-commerce store.

Requirements:

• Experience in order processing and handling of customer’s enquiries
• Exeperince handling large volume of sales order
• Good Excel skills

Email- [email protected]

EA Personnel Name: Lucas Chang
EA Personnel No: R1874043
EA License No: 18C9495

• Handle day-to-day operation
• Meet account SLA deliverables and reporting
• Manage customer escalation
• Manage operation team, operation cost and drive cost saving
• Manage partners
• Redefine current process to improve efficiency
• Daily/Weekly/ Monthly Reporting
• Work with Service desk team on reporting and SLA
• Define and work to continuously improve the operational ecosystem supporting the accounts
• Coordinate with internal teams to ensure contractual service level agreements (SLAs) are met for all allocated accounts
• Oversee infrastructure upgrades, modifications and deployments with customer impact
• Manage all operations and delivery related conversations with the customer
• Work with internal teams to develop problem management framework and service improvement plans
• Act as a primary contact for customer queries and issues and put in place preventive actions to ensure customer commitments are met, and escalations are pre-empted
• Look end to end across service delivery management processes, as well as upstream and downstream processes
• Identify opportunities to streamline, track, eliminate duplication, automate or improve the as-is status
• Lead action planning to tangibly improve the above
• Supporting the leadership team as a compliance/audit point of contact – including and not limited to audit engagements

Job Requirements:

• Degree / Diploma holder
• At least 4 to 5yrs of relevant experience
• 5 days work (9am to 6.30pm) at Raffles Place
• Bank working environment
• Salary up to $8000

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

Responsibilities & Duties

• Be a key player in the customer acquisition team to onboard new parents to the company's community
• Share the company's vision and recommend suitable coding programs for students
• Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement
• Maintain customer relationships and build a strong the company's community.
• Act as parents’ advocate and manage relationships with them
• Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received
• Work with the teaching team to assess the students and follow up with parents for conversion
• Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research
• Ensure that all customer information is properly documented and updated in the CRM system
• Relationship manager for the company's community, continue to track the progress of students and maintain relationships with parents

Skills & Qualifications

• Strong communication and problem solving skills
• Driven, fast learner, proactive and ability to work in a fast-paced environment
• Organised, detail-oriented and ability to manage different projects at once
• Get things done attitude, self-driven
• You are very meticulous and independent, able to set own priorities with time management to complete projects timely
• Diploma / Degree Graduates without experience are welcome to apply as on job training will be provided!

Additional (Good-to-Have!)

• You love to learn and expand knowledge in Computer Science and/or Engineering
• Strong communication and problem solving skills. Open-minded and dynamic
• You are eager to shape the skills and minds of our next generation in equipping them with the right digital skills You have prior teaching experience, be it tutoring, or team training

Location: West Coast Plaza

Company background: Learning in Coding / Robotics for Primary & Secondary school kids.

Working hours: 9am to 6pm (5 days per week, Wednesday to Sundays, PH OFF)

Salary: $2800 to $3500 per month + quarterly / annual bonus

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Work Location: Admiralty

Working Hours: Mondays to Fridays: 7:00am to 4:15pm, Fridays: 7:00am to 3:45pm, inclusive of 45 mins lunch break

Contract Period: 2 Jan 2025 to 31 Dec 2025

Job Description

• Assist in school’s General Office operations such as answering phone calls/walk-ins in a timely manner; taking and relaying messages where necessary
• Attend to sick/injured students, ensuring such cases are recorded in the office log book
• Assist in office administration matters and clerical work, including receiving, sorting and distributing daily mail /deliveries /posts/ couriers, maintaining a log book.
• Maintain the tidiness and cleanliness of the Reception Area at all times
• Any other duties as assigned by the P/VPs/HODs/AM

Job Requirement

• Full GCE ‘O’ Level Certificate or its equivalent Skills:

• Good communication and inter-personal skills

• Familiar with the use of computers and relevant software applications including Microsoft Excel, Word etc

EA: 22C1322

EAP: R24124011

Job Summary

The Asst/Manager, Customer Service and Admin is responsible for achieving the highest level of Customer Service to both internal and external customers, and to provide Administration and Human Resource support to the team.

Responsible for processing order information in a timely manner, system entries, proper

coordination and communication with customers and internal Operations / Transport team, and conducts internal trainings and relevant administrative support.

Job Requirements/Responsibilities:

Customer Service Management

• To establish the Customer Service and Administrative function, including developing and leading a team of executives
• To establish the Standard Operating Procedure (SOP) and Work Instructions (WI) for the Customer Service and Administrative function
• To develop customer satisfaction goals and communicate with department regularly.
• To supervise day-to-day operations in the Customer Service department.
• To record and analyse customer needs and problem, and to provide timely feedback to improve customer satisfaction, optimise customer service quality in all aspect.
• To handle internal and external customers’ enquiry and orders through automated system or manual channels
• To work closely with operations / transport team to ensure enquiries and orders are closed on time.
• To manage feedback and provide proper solutions within the service level, ensure proper follow up and resolution.
• Continuously seek improvement to enhance teams’ performance and work efficiency.
• Review and update customer service procedures, policies, and standards
• Administrative Support

Administrative Support

• Work with the corporate shared services counterparts
• Assist to assess training needs, design, and establish training matrix and training plan.
• Assist to provide or arrange for required training when necessary.
• Assist to arrange for administrative support to HR function such as job advertisement, reviewing resumes and liaising with hiring managers for interview arrangement. Job Description: Assistant Manager, Customer Service and Admin Department: Operations Reports To: Assistant Manager Operations
• Assist to provide office and administrative support, including preparation of Management and Procurement Papers
• Other duties as directed from time to time

Requirements:

• Degree / Diploma in Supply Chain / Logistics / Business related discipline
• Work experience in Customer Service or Operational background would be advantage
• At least 3 - 5 years of relevant working experience in logistics industry, preferably in a healthcare or medical related environment
• Self-starter who is able to work in a fast-paced environment, meet tight deadlines with high level of accuracy.
• Possess positive working attitude with initiatives, good team player.
• Strong linguistics in English and another native language or dialect
• Effective multi-tasking and time management skills
• Strong knowledge and skills in MS Office such as Word, Excel and PPT, preferably VISIO
• Experience in using Warehouse Management Software and Transport Management Software

Additional Notes:

Working Location: 4 Pandan Avenue

Working hours: Monday - Thursday 8,30am - 6.00pm

Friday 8.30am - 5.30pm

Location: West Coast Plaza

Working hours: 9am to 6pm (3 weekdays & 2 weekends) (PH OFF!)

Responsibilities

• Be a key player in the customer acquisition team to onboard new parents to the company's community
• Share the company's vision and recommend suitable coding programs for students
• Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement
• Maintain customer relationships and build a strong the company's community.
• Act as parents’ advocate and manage relationships with them
• Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received
• Other ad hoc duties assigned

Requirements

• Minimum Diploma / Degree in any field
• No experience needed as training will be provided
• Willing to work on full weekends (Sat + Sun)

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Objectives of the function

• Responsible for the Elevator or Escalator Maintenance Service business within the designated area;
• Manage all resources in line with the company's values and policies to sustainably develop the Service business by exceeding customer expectations

Responsibilities

Safety – Goal: Zero Workplace & Passenger Injury

• Actively implement, drive, promote, monitor and manage safety in compliance with the Corporate and Singapore office directives and guidelines (Employee Safety & Product Safety) as well as employment legislation
• Ensure compliance with Incident reporting guidelines of any major Equipment failures, Product Safety Incidents and/or Near misses on site according to company procedures and legislation
• Ensure compliance in required quantity/quality of toolbox talks/safety walks/ safety inspections
• Manage the timely completion of Periodic Safety Inspections and any corrective actions to strictly ensure the company’s high product safety level

EI Volume Growth & Profitability – Goal: Meet yearly target

• Manage all business activities in the designated area within budget to ensure reliability, costs and profitability meet the yearly target. Work together with EI Service Contract Manager to
• ensure the timely conversion of all equipment from Free Maintenance to paying portfolio the successful renewal of Maintenance contracts with price increase where necessary to leverage increases in labour and material cost
• Recover lost Maintenance contracts from the market
• Work together with Repair Sales Representative to Ensure all possible traditional and non-traditional repair and upgrade opportunities are advised to the customer, followed-up until successful sales and implementation
• Plan and optimize the staffing needs in the designated area, including route organization and workload allocation to continuously improve fulfilment effectivity and efficiency

Customer Satisfaction – Goal: Be preferred Elevator Service Provider

• Develop and maintain Relationship with Customers to understand their needs and expectations and solve any arising issues to ensure highest customer satisfaction
• Conduct periodic inspections to ensure fulfilment and customer satisfaction

Maintenance Fulfilment and Quality improvement: Improve MTBC & Portfolio Quality

• Actively drive systematic Breakdown reduction program in coordination with Technical Department and EI Technical Team to continuously improve Portfolio reliability and performance and improve maintenance efficiency
• Schedule & ensure correct and timely implementation of the required actions of FI / LPCA (Field Information / Logistic Pipeline Corrective Action) as per instruction from Head office

People Development – Goal: “Technical skills best in the Industry”

• Actively drive the technical and non-technical development of Service team to ensure all work is conducted according to established procedures and work instructions to enlighten the customer
• Close gaps and develop competency of the service team

Requirements:

• Min Degree in Mechanical / Mechatronics Engineering/ relevant
• At least 2 to 5 years of experience in service/ maintenance fulfilment and quality improvement
• Exposure working in lifts and elevator or construction industry advantageous
• Experience in maintenance service business
• Able to manage all resources to develop the business by exceeding customer expectations
• Experience in customer satisfaction
• Experience in meeting yearly target of volume growth and profitability

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Overview

Mayer Brown is a leading global law firm with offices in 26 key business centres across the Americas, Asia, Europe and the Middle East. With approximately 200 lawyers in each of the world’s three largest financial centres — New York, London and Hong Kong — we are uniquely positioned to advise leading companies and financial institutions on their most complex legal needs. We have deep experience in high-stakes litigation and complex transactions across industry sectors, including our signature strength, the global financial services industry.

We are a collegial, collaborative and diverse firm where highly motivated individuals with an unwavering commitment to excellence receive the opportunity, support and development they need to grow, thrive and realise their greatest potential. We also encourage all our people to use their skills to support the wider community through our pro bono and community volunteering programmes. At Mayer Brown the principles of mutual respect, dignity and understanding are central to the way we work and help to provide an environment where diversity and inclusion are embraced.

Operating as Mayer Brown PK Wong & Nair in Singapore we have been working in a Joint Legal Venture since 1 January 2023. Singapore is one of our fastest growing offices in the region and it is an exciting time to join the firm as we transform.

Role Purpose

The IT Regional Manager (Asia) is a key proactive point of contact for lawyers and business services staff with regard to current and future technology opportunities and is the primary point of contact for the office Directors of Administration within their region, providing a “single point of contact” to address IT questions and concerns.

The IT Customer Service team is responsible for providing first/second line and at times 3rd line IT support for approved services and systems. This role is responsible for managing the team to ensure the needs of the business are met.

This team is responsible for trying to resolve incidents at the first point of contact, and escalate when we are unable to do so. They also manage and escalate requests and contribute to the successful deployment/upgrade of IT services and systems, and understand and support the overall IT strategy.

Responsibilities

• Manage/support the team so every member is empathetic with users and knows how to communicate effectively.
• Manage the team so they can resolve the majority of incidents and requests at the first point of contact.
• Continual improvement of Customer Service to align their practices and services with changing business needs.
• Represent Asia so that their time zones, working practices and languages are taken into account when IT change requests are submitted, to ensure users are not adversely effected by scheduled changes.
• Incident management so that the negative impact of incidents is minimised by restoring operations as quickly as possible.
• Problem management, to reduce the likelihood and impacts of incidents by identifying actual and potential causes of them.
• Service request management, including documenting and socialising how requests are initiated, approved and fulfilled.
• Contribute to and update Customer Services' knowledge base.
• Develop a broad internal network through regular and effective communication with users.
• Ensure Customer Services update tickets in accordance with local, regional and global standards and processes.
• IT asset management of laptops, desktops, smartphones, peripherals and other assets as needed.
• Supplier management.
• Manage support for audio visual/video conference/webinar events and remote conference tools.
• Manage service activities related to new starters and leavers.
• Provide support to other IT teams by testing new software packages and upgrades to existing applications.
• Working with global training team to provision of learning delivery to include new staff induction, workplace skills, productivity/efficiency skills, mobility support and document production automation learning and support.
• Act as a technology resource to the Firm for industry trends, technology implementations (hardware and software) and change management issues.
• Effectively and proactively identify and communicate operations and business risks to IT and firm management.
• Travel required to regional offices.
• Encourage team members to provide continuous feedback to each other and share information openly.
• Actively participate and contribute to meetings outside of core working hours.
• Take a lead in establishing standards and guidelines.
• Undertake all relevant staff management activities appraisal/reviews, annual leave approvals, performance management and grievance guidance.
• Budget ownership of selected services.
• Point of contact and support for Desktop Team services during Asia hours which includes support the Windows desktop image build and deployment processes/ Software and Security Deployments /support the firm’s Citrix environment in Asia in relations to Citrix issues/support the firm’s Document Management environment in Asia
• Act as smart hands for 3rd line support requirements

Experience

• 5+ years' experience as an IT supervisor or manager, in a professional services environment.
• Knowledge of the ITIL environment and processes essential.
• Knowledge of Win10 and all related problems with OS, error logs and troubleshooting
• General knowledge of Microsoft Office in addition to other relevant legal applications (time recording systems, metadata management systems, PDF converters, media players, document encryption and compression tools).
• Good understanding of Active Directory Users & Computers and its associated membership groups, TCP/IP, DNS, DHCP & VPN as it relates to desktop support activities.
• Strong desktop PC, laptop, printer and iPhone hardware support and maintenance knowledge including imaging, parts replacement and configuring PCs to Firm standards for rollout to users.
• Good knowledge of latest smartphone devices (hardware and OS) and the way they are set up and configured.
• Law firm experience preferred.
• Knowledge of document management systems and e-filing processes is a bonus.
• Excellent oral and written communications skills in English, and Cantonese, Mandarin is a bonus.
• Excellent written and oral communication skills and have good attention to detail.
• Excellent understanding of the Firm’s goals and objectives.

The above is a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties.

We are no accepting applications from Recruitment Agencies for this vacancy.

- 2 years contract (renewable based on performance and headcount needs)

- Mon to Fri, 8am-5.30pm

- Up to $3000 + PB

- AMK

Job Summary
To verify and process financial claims in accordance with stipulated policies and guidelines such that claimants are compensated fairly, consistently and according to established service standards.

Key Accountabilities / Responsibilities:
1) Verify financial claims and where necessary determine the documents that will be required for the assessment of the claims.
2) Exercise prudence in the processing and approving of claims.
3) Discuss and escalate complex cases for review and decision.
4) Handle customer requests within established service standards to deliver a positive customer experience.

Period:

• 2 years contract (renewable based on performance and headcount needs)

Working Hours:

• Monday to Friday: 8:00am to 5.30pm

Salary:

• Up to $3000 + PB

Location:

• AMK

Job Requirement:

• Minimum GCE ‘A’ Level / Diploma Holders
• At least 1 year of working experience.
• Relevant experience in claims processing and/or customer service is an advantage.
• Meticulous
• Good interpersonal and communication skills.
• Result oriented

Interested applicants, kindly email your detailed resume (MS Word format is preferred):
[email protected] (Registration no: R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
3 Shenton Way, #19-01 Shenton House, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Assistant Teacher / Infant Care Teacher

Work Location: Islandwide

Work Days: 5 Days

Salary: $2100 - $3100

Job Description

• Conduct lessons according to our pre-school curriculum and enrichment programme.

• Carry out progress monitoring of children.

• Classroom management and maintaining a pleasant learning environment.

• Setting up learning corners.

• Carrying out routine care duties.

• Organizing and participate in centre events.

• Ensuring the safety and hygiene of children.

• Work closely with other teaching staff in the class in carrying out the duties.

• Build and maintain close partnership with parents.

• Assist in other ad-hoc duties or initiatives.

Requirements

• Certificate in Infant/Toddler Care & Development (CIT) / Higher Certificate in Infant Care (HCIC) / Advanced Certificate in Early Years (ACEY)

• Candidates who are currently undergoing HCIC/ACEY are welcome to apply

• Preferably with relevant experience in teaching infant and toddlers.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Salary

$14/hr

Working Hours

Min. 4 to 5 days/ week (including both weekends)

Job Scope

• Attend to customers’ enquiries
• Help out in restocking merchandise
• Promote products
• Other duties as assigned

Requirements

• Preferably with retail/customer service experience
• Good communication skills

WA me at https://wa.me/+6584998483 NOW!

Interested candidates, please submit your resume to [email protected]

JeAnn Leow

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Nitec and above
• No need experience , Training Provided
• Able to commit 2 rotating shift , 5 days including weekend ( Paid Shift Allowance )

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Service Delivery Manager (CyberSecurity)/ Customer Manager

Responsibilities:

• Strong in handling Service Delivery Management/ Customer Management
• Experience in providing Services and Solutions on CyberSecurity Management.
• Technically inclined in handling Service Delivery and supporting Customer Management.
• Manage the performance of services and ensure that Service Levels are met.
• Engaging the customer and/or vendors to ensure the smooth delivery of services when required
• Communicate and liasing with clients, stakeholders and vendors.
• Provide consultation and advisory on CyberSecurity Solutions.

Requirements:

• Demonstrated strong experience in handling Service Delivery Management/ Customer Management.
• Experience in providing CyberSecurity Services and Solutions to customers.
• Strong knowledge of CyberSecurity.
• Relevant Cybersecurity Certifications such as CISM, CISSP, GCIH, GNFA, CCSK, CRIST will be an added advantage.
• Familiar with Kill Chain methodology, MITRE Att&ck, NIST Cybersecurity Framework, ISO 27001 and etc.
• Minimum 3 years of experience in customer success roles or experience in a cybersecurity operation center
• Good in Service Delivery and Customer Management.
• Experience in handling Service Level Agreement (SLA).
• Possess Government or System Integrator Consulting domain.
• Experience with contract and vendor management.
• Possess Diploma or Degree in relevant field.
• Only Singaporean applys.

If you feel that you have the skill-sets that we are looking for, please apply in-confidence with an updated MS Word Resume to [email protected]

We respect your privacy and all communication will be treated with confidentiality.

*Only shortlisted candidate will be notified.

Yong Zhehan @Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Job Highlights:
• 5 days work week
• Great Career Prospects
• Annual Leaves, AWS, Allowance, Medical & Dental

Position Objective:
The main objective is to manage the day to day running of the stockroom, from receiving, updating deliveries, maintaining store Plannogram & the replenishment process in the shop floor.

Key Activities:
• To set up displays of company products.
• Price stock as required
• To ensure that the products on the display shelves are in correct price.
• Ensure all promotions are effectively executed across all outlets.
• Ensure you have a complete understanding of all product, including up sell items, phone cards and items on promotions and are aware of new stock lines
• Maintain high stock levels of all product, ensuring all shelves are filled and restocked regularly
• Carry out manual handling and lifting duties as required
• Ensure the correct lifting procedures are adhered to at all times. E.g. bend knees, assess load and break the load down if necessary.
• Ensure to read and keep up to date on any company notices/memos or procedural changes
• Any other duties as required or as directed by Operations Manager

Hours of work:
• Working days: Monday – Friday
• Working hours: 8am - 5pm/ 9am - 6pm/ 10am - 7pm (8 working hours)
*We will give ample of notice on working weekends and public holidays if required.

Requirements:
• Due to the nature of the business, you will be expected to work some weekends/ Public Holidays;
• Able to work at the designated WH Smith store at Changi Airport and warehouse at Changi North Street 1.
• Works well under pressure and tight deadlines
• Physically fit to lift and handle goods up to 30kg and able to maneuver heavy pallets of stocks through the facility.