Total 3,831 assistant manager job vacancies in Customer Service category in Singapore

We are hiring Temp/Contract Clinic Assistants (e.g. Dental, Specialist Clinics) to be outsourced to various healthcare organisations.

Job Scope:

Handle front-line duties; receptionist, financial counselling, appointment scheduling.

Assist the doctor in procedures when required.

Handle documentation and paperwork.

Maintaining high service standards.

Other ad-hoc duties as assigned.

Job Requirement:

Can commit to at least 3 – 6 months.

Can commit to at least 5 days a week.

Prior experience in clinic / healthcare settings will be advantageous.

Possess strong interpersonal and communication skills.

Apply now by sending your resume to [email protected],

or call Jeff Yeo at 6736 3280 for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Jeff Yeo | Outsourcing Team | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Our client is a Global MNC, one of the leading players in the IT sector. Due to business needs, they are now recruiting a Customer Service Manager to be part of their team for ongoing transformation projects. They are located in the East – easily accessible.

Responsibilities:

• Act as the company’s primary liaison for customer communications
• Collaborate with the Quoting Specialist to ensure the timely provision of pricing information
• Facilitate the coordination of significant global bidding processes within the defined timelines
• Oversee the key performance indicators (KPIs) and service level agreements (SLAs), while also assisting to address any service level concerns.
• Ensure the timely delivery of tracking/business reports to the various customers
• Collaborate with both customers/vendors to resolve process-related matters
• Maintain/Develop daily customers’ relationships via email, phone, or in-person interactions
• Identify area of improvement to enhance operational efficiency
• Work alongside various stakeholders to conceptualize/execute new initiatives for the various customers
• Keep customers well-informed about their order/query statuses, and prioritize their needs accordingly
• Oversee the submission of accurate forecasts, ensuring timely submission
• Participate in the necessary internal/external product training sessions
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 3 years of relevant Customer Service/Sales Support experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

• MNC, 5 days, West, Transport (2 ways)
• $2000 - $2300 (basic), allowances
• AWS, Bonus, overtime claim
• Medical/dental benefits
• Yearly increment (subject to performance)
• Aircon & non-aircon environment

Responsibilities:

• Perform order processing via system.
• Perform packing for cargo.
• Able to read and reply email.
• Update daily order status.
• Receive and issue goods.
• Handling and sorting physical shipping goods.
• Put away goods to/from storage locations.
• Assist in ensuring cycle count accuracy.
• Maintain proper inventory control well maintained.
• Ensuring safety guidelines are followed.
• Maintain housekeeping at all times.
• Maintain safe work procedures at all times.

Requirements:

• At least Secondary education.
• Able to work independently.
• Basic computer knowledge.
• 2 years logistics experience preferred.
• Forklift license will be an advantage.
• Work At Height certificate will be an advantage.

Interested applicants, please send your resume to [email protected]

THIS IS A 2-YEARS RENEWABLE / CONVERTIBLE CONTRACT ROLE.

JOB DESCRIPTION

Responsible for ensuring the smooth and efficient operation of our centre’s facilities, infrastructure, gallery/exhibitions, attractions, and venue spaces.

Plan and manage all maintenance and operational support matters to ensure availability of exhibits and essential services for daily operations of the Centre/Museum.

Collaborate with internal stakeholders and external service providers to maintain a high standard of functionality, safety, security, landscaping, and cleanliness of the Centre/Museum.

RESPONSIBILITIES

• Responsible for the management of facilities / infrastructure (including Sustainability initiatives), Business Continuity, Term Contracts, Workplace health and fire safety Management, Security, Operations of centre, Exhibitions, attractions, and venue spaces.
• Responsible for the ongoing maintenance and upkeep of the entire centre inclusive of exhibitions, galleries, attractions, and venue spaces.
• Lead and guide a team of technicians, executives, and outsourced term contractors on daily facilities management operations.
• Ensure prompt service recovery for any breakdown of critical equipment and systems to minimize disruption to centre operations.
• Assess, plan, and implement processes to enhance operational efficiency and effectiveness.
• Manage and execute M&E projects within the organization i.e. Retrofitting of existing premises, fitting out of spaces, implementation of sustainability related initiatives.
• Liaise with government agencies and statutory boards on regular audits, project management & development and other facilities related issues. Liaise with internal stakeholders on all facilities, attractions, gallery related issues.
• Management of budget, tender documents, procurement for facility operations and maintenance. Plan, formulate and manage operating and capital budgets. Follow through the tender, evaluation and recommendation of service or term contracts, as well as its administration and management to ensure works are carried out in accordance to planned schedules, budget, and approved specifications.
• Support exploration and implementation of projects related to digitization of SMART and Green FM.

REQUIREMENTS

• Diploma/Degree in, Engineering / Building / Facilities / Management or equivalent.
• At least 5 years of relevant working experience in Operations, Facilities and Project Management.
• Good knowledge of government procurement procedures, building & statutory regulations, and requirements.
• Good communication, interpersonal and organizational skills.
• Familiar with Singapore’s regulatory requirements pertinent to building, environment, and safety standards.
• Strong written and verbal communication skills. Able to conduct professional presentations.
• SCEM, FSM & GMFM certification will be an added advantage.

Responsibilities:

• Carry out daily scheduling and manpower planning.
• Manage predictive and preventive maintenance for the company systems, air conditioning units, and electrical equipment.
• Identifying and analyzing fundamental causes of problems and malfunctions.
• Coordinate with fabricators, suppliers, and contractors.
• Other ad hoc tasks as assigned.

Requirements:

• Nitec/Higher NItec in Airconditioning or Diploma in Engineering.
• Proficient in MS Office Applications.

Ability to work independently as well as with the team.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1985234

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Serve as a Patient Service Associate at one of our clinics.
• Handle front desk related matters such as customer enquiries and cashiering.
• Provide administrative and logistical support to the clinic.
• Ad hoc duties assigned by Supervisor.
• 5.5 days work week.

• Position : Centre Manager (MUST be from Enrichment Centre - Primary/Secondary) - ALL WELCOME
• Location : Woodlands Centre
• Working hours : 44 hours, 5 days work week, 4 weekdays: 12:30pm to 9:30pm; 1-weekend: 8:30am to 6:30pm
• Salary (commensurate with experience) : Up to $5300 + Performance Bonus + Medical/ Dental Benefit
• Duration : Perm
• Industry : English Enrichment Centre

Main Responsibilities:

• Provided exceptional customer service to clients, resulting in high customer satisfaction ratings
• Managed centre operations including teachers and front desk team
• Handled operations reports as well as meeting of centre KPIs
• Handled multiple service requests simultaneously with accuracy and courtesy
• Lead centre's team to achieving sales targets
• Ensure smooth operation of centres of exceptional quality according to SOP
• Build and manage customer relationships
• Accountable for managing the facilities, resources and equipment of the centre and ensure that safety protocols are adhered to
• Lead and manage the team

Requirements:

• Diploma or degree in any discipline
• Min. 2 years experience in the industry. Management experience preferred
• Strong sales and customer relationship management skills
• Demonstrated ability to lead and inspire a team to achieve common goals
• Able to work independently to resolve problems

Email your resume to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jane Chua

Associate Consulting Director (APAC)

License no: 13C6684

EA Personnel: R2197224

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Sport Programme Manager
Industry: Sports & Fitness Service Provider for Government Agencies, Schools as well as Corporate Companies.
Working days: Mon - Fri
Working Hours: 930am - 6pm (On standby to acknowledge messages after working hours when necessary)
Working location: Ubi
Salary: $3,500 to $5,000

Interested applicants can also send your resume to

WA:+65 8151 4682 (Ms Angel) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Job Responsibilities:

• Planning and executing health and fitness activities in workplaces for working adults
• Conduct regular venue visits/audits
• Content creation for festive/thematic activities
• Maintain close communication with stakeholders
• Ability to work with both in-house and external providers to ensure project success
• Monitor KPIs to ensure delivery of key project outcomes
• Generate monthly report for stakeholders
• Responsible for acknowledging messages in the HWE Facil group chat, triggering BAP cancellations and informing HPB after working hours.

Requirement:

• Degree in any discipline from a recognized institution are welcome.
• To possess at least two to three years of relevant working experience

Responsibilities:

• Deliver prompt and efficient service to order processing via call centre hotline, email, sales order
• Perform accurate and prompt entry of orders in the system
• Ensure timely and accurate processing of orders received through the order hotline and email
• Ensure that critical information with regards to urgent delivery, special timing request are communicated and followed up with the delivery section till completion of delivery
• Ensure procedures for processing of item with sales restrictions, orders that require price approval and other principal specified requirements are strictly adhered to
• Provide admin support when necessary [e.g. filing, data entry, retrieval of documents, etc
• Any other duties assigned

Requirements:

• Minimum Diploma in any field
• Experience in customer service/customer support role advantageous
• Training is provided

Interested candidates please send your updated resume to:

[email protected]

Attn: Customer Service Assistant (Pharma MNC/ West/ $2600) #HKA

We regret to inform that only shortlisted candidates will be contacted

EA Personnel: Kayley Ng Yin Yi (R1762843)

Company EA Registration Number: Recruit Express Pte Ltd (99C4599

Achievers Dream Learning Centre is a fast-growing Chemistry Tuition Centre Specialist with headquarters in Central (Bukit Timah) and North-East (Lorong Chuan) region of Singapore.

We are passionate in what we do, and we want to expand our operations in the East side of Singapore. We believe that culture is the product of empathetic leadership and a shared sense of purpose. Our company is a place where all people feel they belong. We put diversity, autonomy, and support first as we scale.

About the job:

This position is a 2-year contract (convertible to full-time) and requires commitment on one weekend. As an Administrative Associate Lead, you will be in charge of the smooth running of daily operations of the Centre. You’ll also be responsible for managing phone enquiries and walk-in and registrations of new parents and students. The Administrative Associate Lead will report to the Centre Manager and works with the Teaching & Curriculum Team.

On a given day,

• you will advocate for good customer service practices to manage phone enquiries and walk-in professionally
• you will be in charge of customers onboarding and assist parents and students to complete their registration and make them feel welcomed to the Centre
• you will handle enquiries from parents and do the necessary follow up to encourage them to enrol with the centre
• you will deal with payment matters, including collecting payment, preparing invoices with high accuracy, tallying of petty cash and daily closing for the Centre
• you will work closely with teachers and students in ensuring that correct worksheets are being provided during each lesson so that efficient and effective learning can take place
• you will ensure the organization and cleanliness of all classrooms so that students have a welcoming environment for learning
• you will ensure that snacks are stocked up regularly for teachers and students so that they will not go hungry
• you will schedule zoom meetings and prepare meeting minutes for the team

What we expect of you,

We are all different, yet we all use our unique contributions to serve people. The qualified person we seek is a team player with these qualifications:

Must have

• at least 2-5 years of working experience (administrative, customer service, sales related)
• ability to work in a fast-paced environment
• able to work independently and collaborate well in a team
• organized and adhere to deadlines
• keen eye for details
• honesty, integrity and with a growth mindset to learn
• positive learning attitude
• good listening and communication skills
• singaporean (quota criteria)
• fresh diploma graduates can apply

Good to have

• at least 1-2 years of experience working in a tuition centre setting
• fluency in chinese language (due to chinese-speaking parents or students)
• design or social media marketing background
• technical troubleshooting skills
• understanding of chemistry content knowledge
• leadership skills

What are the perks for you,

• full suite of employee onboarding and welcome package
• annual leave, birthday leave, medical leave and hospitalization leave
• company group insurance
• complimentary health check-up
• flexi-benefits reimbursement (for travel, staycations, optical, dental etc)
• team training and career developments
• bonuses (sales, performance, fitness, punctuality bonus etc)
• team bonding activities and individual prizes to be won
• a safe environment to make mistakes and learn without any criticisms or judgement
• a fulfilling work experience bringing immense satisfaction to parents and students
• you will learn a lot regarding administration best practices, operations, how to work with people and how to manage a centre

We need your commitment,

Working Hours: (4 weekdays + 1 weekends) (1 weekday + 1 Weekend OFF)

• Weekdays: 1pm to 9pm
• Weekends: 8.30am to 6.30pm

Kindly ensure that you are 1000% comfortable with the working locations and working hours (commitment on both weekends is a must) before applying for the job.

We look forward to speaking to one of you very soon!

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English enrichment to our customers.

We are seeking a dynamic and experienced Center Manager to lead and oversee the day-to-day operations of our enrichment centers. As the Center Manager, you will be responsible for ensuring the centre's success by delivering exceptional service, building strong customer relationships, achieving sales targets, and promoting operational excellence. Your passion for education and dedication to providing the best learning experience for our students will be the driving force behind your success in this role.

Job Responsibilities

• Achieving Sales Targets: You will lead your centre's team to achieve the centre's sales target.
• Delivering Service Excellence: You are responsible for ensuring that our centres operate smoothly according to our SOP, so that the service delivered is of exceptional quality.
• Building Customer Relationships: With your Customer Service team, you take the lead in building and managing strong relationships with our customers, making sure that our valuable customers are taken care of and have their needs met.
• Delivering Operational Excellence: You are accountable for managing the facilities, resources and equipment in your centre. You will also ensure that safety protocols are adhered to.
• Leadership and team management: The center manager leads and fosters a positive work environment. They establish open communication, coach and mentor their team members, resolve conflicts, and promote teamwork. They set clear expectations, conduct performance evaluations, collect feedback, and give due recognition to boost the team's motivation and job satisfaction.

Work Hours

As a Centre Manager, you'll enjoy a 5-day work week, including a weekend. Here's what your typical week looks like:

• Weekdays: 12.30pm to 9.30pm (inclusive of one-hour meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one-hour meal break)
• You'll have one weekday off and one weekend off each week
• Weekly team meeting weekly to brainstorm and collaborate on enhancing operational efficiency and customer experience.

Job Requirements

• Diploma or degree in any discipline
• Min. 3 years experience in the industry. Management experience preferred.
• Strong sales and customer relationship management skills.
• Excellent communication and interpersonal abilities.
• Demonstrated ability to lead and inspire a team to achieve common goals.
• Able to work independently to resolve problems
• A passion for education and commitment to delivering outstanding service.
• Results-oriented mindset

What we offer:

• Competitive salary package.
• Performance-based incentives.
• Opportunities for professional growth and advancement.
• You will work in a dynamic and supportive environment that values innovation, collaboration, and a commitment to excellence in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon 1 year of service.
• Fully-stocked Pantry
• Monthly Birthday Celebration
• Team Bonding Activities
• Exclusive staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive staff discounts with various participating merchants

If you have a passion for education and the drive to make a positive impact in students' lives, we invite you to apply for the Centre Manager position. Join us in shaping the future of education and delivering exceptional learning experiences to our students.

• Attractive salary package + Lodging + Transport + Bonus and other benefits.
• Permanent role and based in western part of Brunei.
• Top-tier subsea IRM [Inspection, Repair, Maintenance] provider

Our client a top-tier subsea IRM provider. Join our client team ensuring asset integrity with cutting-edge technology and a safety-first approach. Explore rewarding career opportunities with our client today.

Job Responsibilities:

The Project Manager reporting to the Managing Director, oversees project delivery, ensuring timely completion within budget, negotiate with clients, interact with internal teams, contractors and vendors. Accord the highest priority to HSE and Quality aspects of the project

Project Management:

• Efficient coordination ensures project success and minimizes risks.
• Ensures project plans and revises as appropriate to meet changing needs and requirements.
• Prepares for Peer reviews, HAZID’s, and Operational Readiness reviews
• Manages day-to-day operational aspects of a project and scope.
• This role is pivotal in ensuring project success, maintaining client relationships, and upholding safety standards, contributing significantly to the company's growth and reputation.

Project Controls:

• Tracks and reports costs and expenses on a monthly basis.
• Budget management and revenue forecasting ensure financial stability.

Client Relationship:

• Client satisfaction and retention are crucial for business growth.
• Manages day-to-day client interaction.

QHSE:

• Ensuring compliance with safety standards and fostering a safety-first culture are paramount.

Qualifications

• Bachelor’s Degree in Engineering mechanical/ civil or equivalent.
• PMP or Professional Engineer certification preferred.
• Minimum of 15 years’ experience in offshore subsea construction/ Underwater contracting/ offshore installation of pipelines and structures and subsea/SURF operations preferred.

Other Information:

To apply please click on the APPLY NOW button or email your resume to [email protected] with the following details in your resume:

• Reason for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret only shortlisted candidates will be notified.

Lionel Cheow

EA License | 14C7092

EA Registration Number | R1105005

• Handle full spectrum of AR, AP
• Manage General Ledger data entries

Requirements:

• Diploma in Accounting
• At least 1 years of accounts/book keeping experience in shipping industry
• Proficient in Microsoft Office

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Benefits:

• Basic up $2500 - $3000
• Monday-Friday
• AWS + Bonus
• MNC

Job Scope:

• Assisting with AP/AR duties (Assistant role)
• Ensure accuracy of all billings and invoices
• GST Submission
• Generation of Statement of Accounts and send to customers
• Follow with customers on overdue payments, late payments and non payments
• Other duties assigned

Requirements:

• Diploma in Accountancy / Finance or equivalent
• Candidates without experience are welcome to apply, training will be provided

Please submit your updated resume in MS word format by using the APPLY NOW BUTTON.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Cheang Wei Yang (R21102313)

Salary: up to $4000

Working Days & Hours: Mon-Fri Office Hours

Location: One north

Job Description:

* Support start-up, contract maintenance and other service activities with emphasis on safety and protection.

* Perform routine preventive maintenance, logging, corrective maintenance works and to carry out warranty repairs.

* Participate in service and repair of personnel protection equipments, safety activities, emergency response, breakdown calls and ad hoc projects.

* Manage all orders efficiently until fulfilment stage, by working closely with Service team.

* Liaison with relevant parties such as customers, service supervisor, coordinators and logistic pertaining to queries, technical issues, status and deliveries.

* Ensure equipment turnaround and breakdown responses are achieved at optimal level of efficiency.

* To provide support to other service activities that may be assigned in the course of work

* Effective communication of technical information to employees, customers and external parties in an accurate and concise manner in both a written and verbal media.

* To participate/take up Workplace Safety & Health responsibilities/ activities as per requested by the company.

Job Requirements: Min Diploma in Engineering or similar w min 2 yrs of relevant experience in medical device

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

• Supervise and administer the organization's IT application landscape for enterprise applications, guaranteeing seamless operation and ongoing enhancements.
• Work alongside cross-functional teams to recognize and tackle IT needs, ensuring smooth operations and seamless integration of technology.

Requirements:

• Degree in Information Technology or equivalent
• At least 3 years of project management experience.
• Proficient in Netsuite, Microsoft Office 365 and SharePoint.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

• Delivering system administration and cybersecurity support.
• Identifying security vulnerabilities, conducting threat risk assessments, implementing mitigation strategies, containing threats, and conducting penetration tests with the vendor.
• Collaborating closely with stakeholders and diverse teams to establish project scope, objectives, and deliverables.

Requirements:

• RHCE or RHCSA certification.
• Degree in Computer Science or equivalent.
• At least 3 years of managing IT infrastructure systems.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Principal / Centre Manager

Location: Sixth Avenue / Bukit Timah / Bukit Batok Area

Salary : $4,000 - $5,000

Principal Responsibilities:

• Manage and oversee an established childcare centre to ensure smooth day-to-day operations
• Oversee scheduling and planning of staff scheduling and child’s daily routine to ensure well-­being of the children in center
• Work closely with external agencies to ensure regulatory compliance and best support
• Work closely with management and rest of the teaching and non-teaching team to ensure staff well-being and morale
• Support enrollment and be a spokesperson for the school’s Montessori system to be able to explain benefits of the system to parents
• Build rapport with student and parents in order to facilitate open communication and trust.
• Prepare/Review lessons plans, conduct lesson evaluation, prepare/review teaching aids and review children’s portfolio in order to facilitate the optimal development of each child
• Plan, organize, oversee and participate in school activities inside and outside of the class in order to extend and the experiences and development of the children
• Perform other related duties as assigned by director

Requirements:

• Diploma in Pre­school Teaching / Early Childhood Care & Education–Leadership (DECCE­-L) or higher
• Min 2 years in teaching position certify as L2 by ECDA

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Our client is a Global MNC, one of the leading players in the IT sector. Due to business needs, they are now recruiting a Customer Service Manager to be part of their team for ongoing transformation projects. They are located in the East – easily accessible.

Responsibilities:

• Act as the company’s primary liaison for customer communications
• Collaborate with the Quoting Specialist to ensure the timely provision of pricing information
• Facilitate the coordination of significant global bidding processes within the defined timelines
• Oversee the key performance indicators (KPIs) and service level agreements (SLAs), while also assisting to address any service level concerns.
• Ensure the timely delivery of tracking/business reports to the various customers
• Collaborate with both customers/vendors to resolve process-related matters
• Maintain/Develop daily customers’ relationships via email, phone, or in-person interactions
• Identify area of improvement to enhance operational efficiency
• Work alongside various stakeholders to conceptualize/execute new initiatives for the various customers
• Keep customers well-informed about their order/query statuses, and prioritize their needs accordingly
• Oversee the submission of accurate forecasts, ensuring timely submission
• Participate in the necessary internal/external product training sessions
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 3 years of relevant Customer Service/Sales Support experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

Customer relations manager responsibilities:

• Building and maintaining long-term relationships with key customers
• Understanding customer needs and finding constructive solutions
• Managing and overseeing customer communications and interactions
• Addressing and resolving customer concerns and complaints
• Creating and implementing sales plans and strategies to generate revenue
• Keeping customers informed about new products and services
• Expanding and retaining the customer base
• Establishing and enforcing standards and protocols for customer care
• Monitoring and analyzing business competitors and market trends

Responsibilities:

• Register incoming patients
• Prepare the patient for examination
• Respond to patient phone call queries
• Inform patient of financial responsibility
• Prepare and file patient forms
• Verifying and updating patient information
• Assisting doctors and nurses if needed
• Scheduling appointments for patients

Requirements:

• Min N/O level, Nitec or Diploma in any field of study
• Keen interest in the healthcare/ medical industry
• Prior healthcare customer service experience preferred
• Basic knowledge of Microsoft Office applications

Interested applicants, please email your updated CV to [email protected] or WA 9231 3546 for more information.

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Job Description

• Provides leadership for customer operation specialists in order fulfilment with extended responsibilities in quota credit, collections and contracts.
• Accountable for ensuring strong compliance to SOX/ISO regulations and Company Standards of Business Conduct.
• Executes Strategic Intent and implementation of the organization/ business strategic plan. Works closely with Global Functions to ensure strong alignment and delivery to meet regional strategies. Direct design, development, and implementation of organization programs.
• Leads the Organization to meet the high standards expected related to Customer Satisfaction/ACX, Employee Satisfaction/LS, Service Level Agreement/Turn Around Times, and responsiveness to inquiries, operational and financial metrics and upholding policies & procedures. Drives a culture of collaboration, focus and customer intimacy.
• Plans, organizes, directs and controls the activities and resources required to provide innovative business solutions to the defined businesses partners and customers. Builds a culture of innovation and drives changes that improve the effectiveness and efficiency of the organization to meet customer and business goals.
• Responsible for upholding and driving Company’s culture & core values to build a sense of community within the operation and partner organizations.
• Executes plans to ensure the organization has the individual and overall capabilities meet future operational needs and builds a culture where employees are engaged & committed.
• Collaborates with Business Partners in Finance, Order Fulfillment, Sales and other functions to solve problems and provide efficient and streamlined best-in-class service to Company’s customer.
• Ensures progressive expansion of the organization´s scalability and steady productivity gains.

Qualifications

• Bachelors or Master Degree in Business Management or equivalent plus demonstrated industry experience integrating the resources of several complex departments or functions
• Typically has 5 years of managerial experience
• Demonstrated ability to lead and transform multi-national organization, build motivated and engaged teams, and sustaining a positive work culture
• Experience in setting a clear and aligned organizational vision
• Demonstrated ability to define and execute strategic plans
• Established track record to define and implement strategies and programs that benefit your area of expertise
• Demonstrated ability to collaborate cross-functional to improve processes and provide critical problem resolution
• Experience working in an audit environment governed by SOX, ISO, and other audit regulations
• Proven ability to lead large teams and ensure operational excellence across the entire organization
• Customer Services/Operations experience preferred
• WW or strong Regional experience preferred
• Excellent verbal and written communication skills
• Experience to manage a multi-national team is a plus

Job Description: -

• Provide leadership and regular coaching to Team Leaders and Agents.
• Responsible for managing the day-to-day running of the contact centre, which includes effective resource planning in ensuring KPIs are consistently achieved Work closely with HR to ensure fast, effective, and quality staff recruitment.
• Build an engaging and motivated workforce by creating a positive and vibrant environment for staff to thrive.
• This could be in the form of daily huddle sessions, team building activities and monthly coaching sessions.
• Conduct consistent reviews of staff performance to identify training gaps and needs Take ownership and resolve any urgent or critical issues escalated by the Client or team Work closely with Client to support investigation and service recovery process.

Requirements:

• Candidate shall possess a recognized Degree with at least 5 years of experience in managerial positions in the contact center industry.

EA Number: 11C4879

Assistant Service Engineer

Salary: $2,500 - $3,800

Working Location: Gul Cres

Transport provided from Boon Lay, Lakeside, Chinese Garden, Yew Tee

Working Days: 5 days (Mon- Fri)

Working hours per week: 8.15am to 5.30pm

Job Responsibilities

- Repair & maintenance of cleaning equipment, e.g. road sweepers, ride-on auto-scrubbers etc.

- Must be able to perform troubleshooting on various electrical circuitry.

- Engine and hydraulic knowledge with 1 or 2 years of working experience in the automobile industry (Electrical & Mechanical) will be an advantage.

- Able to lead a team of technicians to provide excellent service support.

- All other assigned duties.

Requirement
- Degree/ Diploma/ Certificate in electrical & electronic engineering (AC & DC motors, lead acid & lithium batteries, electrical control circuits)

• Troubleshooting experience

• Customer support experience

• Ability to work as part of a team and possess strong communication skills

• Local driving licence is a plus

Thong Yie Sze (EA Personnel Registration No: R1112981)

Inter Island Manpower Pte Ltd (Co Reg: 200810144N/ EA License: 08C3527)

Please send your updated resume by clicking "Apply". Only shortlisted candidates will be notified

As Assistant / Care Coordinator (Primary Care Partnerships), you are responsible for the following areas:

Job Responsibilities

• Perform patient selection, patient counselling, appointment consolidation and referrals
• Provide training and develop workflows for hospital departments to support them in the right-siting efforts
• Support the continuing care of patients in the community
• Facilitate the transition of patients
• Enter data into database for tracking
• Engage patients for health promotion activities and participation in initiatives as and when required
• Perform any duties as assigned by supervisors and HOD

Job Requirements

• Min Diploma / Degree in Health or Social, psychology related field
• No experience required as training provided

Office hours

Healthcare industry

Interested candidate, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)